While performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret information; analyze and solve problems; observe and interpret people and situations; use basic math; learn and apply new information or skills; work under intensive deadlines and interact with MAAC management, administrators, staff, teachers, parents, family members, children and others encountered in the course of work. Serving a diverse, multi-site, and unionized workforce, the Manager coaches supervisors and managers, resolves complex workplace issues with fairness and consistency, and administers the provisions of MAAC's collective bargaining agreements in partnership with the Director of Human Resources.