Under the guidance of the Information Technology team, the intern assists with troubleshooting hardware, software, printers, mobile devices, audiovisual systems, and network connectivity; responds to service requests; documents help desk activities; and supports database maintenance, cybersecurity initiatives, infrastructure projects, equipment deployments, and other special projects. This internship provides exposure to help desk support, cybersecurity processes, databases, networking and infrastructure, enterprise applications, and IT asset management while contributing to projects that support reliable public services.