NewWarehouse Operations and Service Support Lead APi Group CorpWarehouse Operations and Service Support LeadHawthorne, NY$55,000–$75,000 / yearThe company specializes in the design installation fabrication inspection and maintenance of fire sprinkler fire alarm special hazard and life safety systems and has earned a strong reputation as a reliable partner for new construction and service work. with a one-hour lunch and supports service operations by managing inventory maintaining the shop preparing materials and coordinating the tools and equipment needed by field teams.
Director of Call Center Operations, Bureau of Customer Support City of New YorkDirector of Call Center Operations, Bureau of Customer SupportQueens, NYThis is accomplished through call center software, and development of Interactive Voice Response (IVR) systems and applications of other communication channels designed to provide clients, the public, and the provider community with information about our services and programs; referrals, appointments and follow-up; health literature and education materials. To be appointed to Assignment Level II and above, candidates must have: A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or.
Director, Customer Support Operations (Remote) Bob's Discount Furniture IncDirector, Customer Support Operations (Remote)Manhattan, NYRemote$115,000–$140,000 / yearAs one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. Process Improvement: Lead strategic initiatives that improve agent productivity, Net Promoter Score, First Contact Resolution, Contacts per Order, and other key customer support metrics.
Customer Support & Operations Team Lead Instrumentl IncCustomer Support & Operations Team LeadNY$95,000–$115,000 / yearAbout the role: We're hiring a Customer Support & Operations Team Lead, reporting to our VP of Customer Success, to own the systems and workflows behind a fast, accurate, and genuinely delightful support experience for the nonprofits and grant writers who run on Instrumentl. You'll partner with Customer Success, Finance, Product, Engineering, and our Support Engineer to make sure customer issues get understood, escalated cleanly, and resolved systematically.
Support Operations KalshiSupport OperationsNew York City, New YorkKalshi fought for years and legalized prediction markets in the US for the first time in history, is currently the fastest growing financial market in America, and has thousands of markets across politics, economics, financials, weather, tech, AI, culture and more. You’ll work across Support, Operations, Product, and Engineering to improve processes, identify patterns in user behavior, and elevate the quality and reliability of our support ecosystem.
Support Systems Administrator, User Operations HarveySupport Systems Administrator, User OperationsNew York, New York$115,000–$155,000 / yearReporting to the Support Operations Manager, you will be responsible for making Zendesk work the way our support team needs it to — from routing logic and automation to integrations with our CRM, product data, and internal tools. You will partner closely with Support leadership, Engineering, and Operations to translate support requirements into functional configurations, and you’ll keep the system evolving as our team, product, and workflows change.
Technical Operations - Specialist - Technical Operations Interactive Brokers Group IncTechnical Operations - Specialist - Technical OperationsGreenwich, CTTo offer the finest online trading experience in the world, Interactive Brokers TOPS team monitors and provides global operational support for our applications, systems, and other critical business technology 24/7/365. Through its affiliates, Interactive Brokers provides automated trade execution and custody of securities, commodities, foreign exchange, and prediction markets on over 170 markets in numerous countries and currencies.
Office Assistant-Operations Support Small Family Office In Person Educational Management LMSOffice Assistant-Operations Support Small Family Office In PersonMamaroneck, NYFull timeHello, We are seeking a reliable, detail-oriented Office Assistant / Operations Support professional to support the day-to-day operations of a small family office that oversees and supports a school business. We are looking for someone from a service-based or hospitality background (hotel, restaurant, front desk, customer service, retail, or similar) who is interested in learning office operations and developing administrative and business skills.
International Business Operations Specialist Kiss Nail ProductsInternational Business Operations SpecialistPort Washington, New YorkThis role works closely with the international business lead to coordinate retailer and distributor operations, support financial analysis and pricing decisions, and improve operational efficiency across multiple markets. • Coordinate with finance and accounting teams across multiple countries and time zones, prepare financial reports and Power BI dashboards, and conduct financial analysis to support financial control and improve profitability.
Workplace Operations Specialist (Contract) ZipWorkplace Operations Specialist (Contract)New York City, New YorkThis role blends hands-on execution with vendor coordination, employee experience, and operational rigor—ensuring the office runs smoothly, is well-maintained, and remains a welcoming environment for employees and guests. We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world.
QA Operations Specialist - Shift Based Novartis AGQA Operations Specialist - Shift BasedEast Hanover, NJ$43.08–$80 / hourWorking closely with cross-functional teams, you will help bring life-changing therapies to patients while contributing to a culture of continuous improvement, operational excellence, and quality leadership in a fast-paced manufacturing environment. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-cultureBenefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally.
Senior Customer Operations Supervisor (Billing Operations) Public Service Enterprise Group IncSenior Customer Operations Supervisor (Billing Operations)Newark, NJ$93,600–$148,200 / yearIf applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a "Generally Authorized" destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a "Protected Individual" under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)). The position requires strong leadership, analytical, communication, and problem-solving skills to effectively coach employees, resolve operational and employee relations issues, and drive continuous improvement while supporting safe, reliable service to utility customers.
Global Banking & Markets Operations - Post-Trade Operations - New York - Vice President The Goldman Sachs Group IncGlobal Banking & Markets Operations - Post-Trade Operations - New York - Vice PresidentNew York, NY$100,000–$235,000 / yearWe''re committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Lead and manage the Equity Derivatives Middle Office, Exotic Trade Review, and Securitized Products Servicing teams, ensuring accurate, timely, and controlled processing across the trade lifecycle.
International Business Operations Specialist Kiss Products IncInternational Business Operations SpecialistPort Washington, NYThis role works closely with the international business lead to coordinate retailer and distributor operations, support financial analysis and pricing decisions, and improve operational efficiency across multiple markets. Coordinate with finance and accounting teams across multiple countries and time zones, prepare financial reports and Power BI dashboards, and conduct financial analysis to support financial control and improve profitability.
Conversational AI Operations Specialist ForaConversational AI Operations SpecialistNew York City, New YorkYou will work cross-functionally with teams across Fora, including Support, Booking Platform, Tour Operations, Product, and Engineering, to ensure Sidekick delivers accurate, clear, and empathetic guidance at scale. We believe advancements in AI, bold investments in our platforms, and a world-class data infrastructure will transform the work of our advisors and our partners, while creating better travel experiences for travelers.
Alternate Facility Security Officer - AFSO/Operations Support J & J Maintenance, Inc.Alternate Facility Security Officer - AFSO/Operations SupportNYFinancial & Program Administration: Manage fleet budgets and cost reviews, track variances and replacement planning, administer fleet management platforms (Wheels, DriverCare, Geotab), and lead fleet reporting, meetings, and issue escalation activities. The Alternate Facility Security Officer (AFSO) and Operations Support Manager (OSM) is responsible for managing all aspects of the National Industrial Security Program (NISP) and ensuring compliance with U.S. Government security requirements for classified contracts as well as contract operational support and compliance oversight.
Strategy & Operations Principal, Driver Operations ViaStrategy & Operations Principal, Driver OperationsNew York, NY$130,000–$165,000 / yearCross-functional collaboration: Collaborate with teams across the organization, including Product, Partner Success, Sales, Expansion, and Operations, to deliver projects and support impact for our partners and riders. You will set strategy, develop partnerships, lead end-to-end projects, and own outcomes across financial and operational analyses, process improvement, new product development and launch, and more.
NewRecruiting & People Operations Specialist SeatedRecruiting & People Operations SpecialistNew York, NY$85,000–$105,000 / yearWe connect thousands of restaurants with millions of high-intent diners through demand-driven pricing and rewards, helping restaurants fill empty tables, reach new guests, increase visit frequency, and drive profitable incremental revenue. You’ll own full-cycle searches across the company, partnering directly with hiring managers to understand their needs, build strong candidate pipelines, manage interview processes, and drive searches from kickoff through accepted offer.
Strategy & Operations Principal, Driver Operations Via TransportationStrategy & Operations Principal, Driver OperationsNew York City, NY$130,000–$165,000 / yearCross-functional collaboration: Collaborate with teams across the organization, including Product, Partner Success, Sales, Expansion, and Operations, to deliver projects and support impact for our partners and riders. You will set strategy, develop partnerships, lead end-to-end projects, and own outcomes across financial and operational analyses, process improvement, new product development and launch, and more.
Clinical Operations Specialist Blackbird HealthClinical Operations SpecialistNewark, NJRemote$65,000–$72,000 / yearPatient Advocacy & Issue Intake: Act as the first line of defense for non-clinical patient complaints, logging tracking data, and routing non-clinical crises to appropriate leaders seamlessly. You aren't just assisting a team; you are actively supporting the management of the clinical engine that ensures our patients get timely access to care and our providers experience a predictable, sustainable workday.