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IT Jobs in Willowick, OH

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Customer Support Specialist 2 (Evenings) Columbia Technology Partners

Annapolis Junction, MD

$7,000–$20,000 / year
Full time
Quick Apply

With a proven track record in information security, project management, systems/network engineering, security risk management, vulnerability assessments, and mobile security implementation; our employees have the experience, expertise, and innovative thinking our customers need for results that exceed expectations. About us:Founded in 2007, Columbia Technology Partners is a Service-Disabled Veteran Owned Small Business with a specialization in technology and management consulting committed to solving intricate and sensitive technology issues facing corporations and federal agencies.

26 days ago

Remote Support technician ManTech International Corp

McLean, VA

Remote

$66,000–$109,200 / year

There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. Experience resolving technical problems and answering queries via telephone or self-service involving hardware, software, networks, system/application access, and telecommunications.

15 days ago

Fms-Aces Tier 2 Application Support Specialist (Appian Service Desk) Credence

Arlington, VA

Operating within the Army Enterprise Service Management Platform (AESMP / ServiceNow), the specialist diagnoses intermediate-to-advanced application, data, and platform issues on the Appian Cloud environment, coordinates Tier 3 engineering escalations, and champions user adoption across the Army FMS enterprise. Key Features and Capabilities: Developed using Agile methodologies, FMS-ACES provides a unified environment for managing the full lifecycle of an FMS case: Case Management: Streamlines everything from initial case implementation to closeout.

16 days ago

Systems Administrator / Helpdesk Support Peraton

Chantilly, Virginia

$112,000–$179,000 / year
Full time

Peraton offers enhanced benefits to employees supporting this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap, and eligibility to participate in an attractive bonus plan. Responsibilities: Peraton is looking for a Systems Administrator / Help Desk Support Specialist to deliver hands-on technical support, system administration, and troubleshooting that keeps mission-critical infrastructure running reliably and securely for end users.

30+ days ago

Associate Tech Support Analyst UnitedHealth Group Inc

Washington, DC

$28.94–$51.83 / hour

As an Associate Technical Support Analyst, you will be tasked with providing level 2, desktop support, troubleshooting hardware and software issues on desktop, laptop and tablet computers both remotely and face-to-face at our walk-up locations. 2+ years of experience with Networking Principles, Internet Protocol Suite (TCP / IP), Local Area Networks (LAN) and Wide Area Networks (WAN).

30+ days ago

Computer Support Analyst Leidos

Reston, Virginia

September 16, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. • The candidate should be a proactive team player with strong communication, management, analytical, and problem-solving skills; proven ability to thrive in environments that constantly embrace new technologies.

24 days ago

Senior End User Computing Support Engineer Managed IT & Security Provider

Alexandria, VA

Full time

This is a high-visibility role for an experienced engineer who thrives in a customer-facing environment and takes ownership of the end-user experience from device provisioning through day-to-day support. Manage Active Directory and Entra ID tasks: user profiles, password resets, account unlocks, group memberships, and GPO/DNS support.

30+ days ago

Tier 2 Remote Support Technician (Night Shift) TechUSA

Annapolis Junction, MD

Remote

Requirements: Five years of relevant technical experience Bachelor's degree in a technical discipline (additional 5 years may be substituted for a degree) IAT Level 1 Required (A+, Network+, or Security+) . Help implement and monitor security controls such as antivirus, endpoint protection, firewalls, and access management.

2 days ago

CUSTOMER SUPPORT TECHNICAL LEAD (DEP CS LEAD) Empower AI Inc.

Quantico, Virginia

Full time

Provide strategic direction and day-to-day leadership for all customer-facing IT service delivery, including the internal IT Service Desk (Tiers 0 and I, core and extended hours), the external Knowledge Center, Tier II and specialized support, desktop and field support, printer management, mobile device management, and end-user hardware/software lifecycle management. The Manager provides unified leadership over Service Desk operations (Tiers 0 through II), the external Knowledge Center, Desktop Engineering and field support, lifecycle management of end-user hardware and software, and the physical communications infrastructure including printer, mobile, and telecom equipment.

10 days ago

Lead Technical Support Analyst Fannie Mae Corp

Reston, VA

The ideal candidate brings strong technical troubleshooting skills, broad knowledge across multiple technology domains, and the ability to operate effectively in a customer-facing support environment. You will troubleshoot a wide range of complex issues across endpoint platforms, enterprise applications, connectivity, development tools, security technologies, peripherals, and collaboration platforms.

29 days ago

Virtual Desktop Infrastructure Support Specialist Science Applications International Corp

Arlington, VA

$40,001–$80,000 / year

This individual will support end users, troubleshoot VDI-related issues, manage tickets through ServiceNow, and work with infrastructure and engineering teams to maintain reliable virtual desktop services. Maintain clear and complete ServiceNow ticket notes, including troubleshooting performed, customer communications, escalation details, workarounds, and final resolution.

1 day ago

Technical Support Analyst (Tier II) Revolutional, LLC

Upper Marlboro, MD

$75,000–$95,000 / year

We apply modern capabilities, including AI/ML, cloud, cybersecurity, and IT modernization to solve complex challenges, enable faster and more secure operations, and drive measurable mission outcomes. We are redefining how federal technology gets built and delivered by operating with a product mindset, prioritizing speed, ownership, and execution over bureaucracy.

19 days ago

ID Infrastructure Support Professional (410) Environmental and Safety Solutions, Inc.

Reston, Virginia

$38–$49
Quick Apply

The Infrastructure Support Specialist will support local IS&T infrastructure and services including hardware, software and operating system, video conferencing, network troubleshooting, printing infrastructure to support internal customers. 3+ years of experience providing end-user IT support with a proven ability to setup and support hardware, peripheral devices, software, video conferencing, and operating systems.

8 days ago

Journeyman Computer User Support Specialist Empower AI Inc.

WASHINGTON, Washington, DC.

Full time

EITSD is the centralized POC for GSA end users and customers to report incidents, submit requests, seek advice, and register complaints about GSA’s IT infrastructure, applications, and programs supported in the environment. Actual salaries may vary based on various factors including but not limited to work location, skills, experience, gov con contractual requirements, and performance.

2 days ago

Executive VIP Support Specialist Totally Joined For Achieving Collaborative Techniques

Washington, District of Columbia

The Specialist provides End User Service (EUS) IT Customer Support, ITCS technicians and HQ Executive VIP Support contractors with the procedures to carry out the responsibilities for providing Executive Support correctly and always in the same manner. Totally Joined for Achieving Collaborative Techniques (TJFACT) is a minority-owned, Service-Disabled Veteran-Owned Small Business (SDVOSB) delivering mission-focused professional services and technology solutions to the U.S. Government.

10 days ago

Technical Support Analyst III - Enterprise Physical Operations Washington University in St Louis

Washington

ARCHIBUS, Asset Management, Communication, Computer Science, Customer Service, Deadline Management, End User Support, ESRI Software, Geographic Information Systems (GIS), GPS Technologies, Information Technology (IT), Microsoft Applications, Microsoft Tools, ServiceNow Platform, Software Testing, Working Independently Grade . This role contributes directly to operational excellence providing consultation, analytical support, and/or training to clients of computer or other technology-based systems effectively to support EPO services and customer experiences.

30+ days ago

Tier 2 - Hardware Technician (Hardware Store Support) Totally Joined For Achieving Collaborative Techniques

Washington, District of Columbia

Totally Joined for Achieving Collaborative Techniques (TJFACT) is a minority-owned, Service-Disabled Veteran-Owned Small Business (SDVOSB) delivering mission-focused professional services and technology solutions to the U.S. Government. TJFACT is seeking a reliable and detail-oriented Tier 2 – Hardware Technician (Hardware Store Support) in support of our US Department of Treasury, Office of the Comptroller of Currency (USDT – OCC) client.

14 days ago

Customer Support Senior AHU Technologies

Washington, District of Columbia

Follows procedures and maintains inventory and asset management for computers, mobile devices, printers, and related equipment, including tracking assignments, returns, and lifecycle status. · Provides support for printing devices, including installation of printers, troubleshooting printing issues, and replacement of consumables.

30+ days ago

Database Administrator - Data Operations Support SteerBridge LLC

Vienna, VA

$105,000–$140,000 / year

Experience troubleshooting production applications, including user-reported and system-generated issues, authentication and login issues involving Keycloak and AWS access services, and basic NGINX troubleshooting. Monitor and support production Oracle and Sybase ASE databases, AWS data pipelines, and related cloud services to maintain availability and performance.

10 days ago

HSPD-12 Helpdesk-Customer Support Global Resource Solutions

Washington, DC

Job Description: Summary: The HSPD-12 Helpdesk- Customer Support shall provide support and assistance to all ICE PCIF managers and ICE PIV cardholders in the form of customer service, and shall serve as the subject matter expert on HSPD-12 and PACS related issues. More specifically, it requires working knowledge of software/desktop applications (PC operating systems, office automation suites, office productivity software, groupware, email clients, digital collaboration tools, etc.) deployed in the ICE enterprise information technology environment.

30+ days ago

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IT Jobs in Willowick, OH

Customer Support Specialist 2 (Evenings) Columbia Technology Partners

Remote Support technician ManTech International Corp

Fms-Aces Tier 2 Application Support Specialist (Appian Service Desk) Credence

Systems Administrator / Helpdesk Support Peraton

Associate Tech Support Analyst UnitedHealth Group Inc

Computer Support Analyst Leidos

Senior End User Computing Support Engineer Managed IT & Security Provider

Tier 2 Remote Support Technician (Night Shift) TechUSA

CUSTOMER SUPPORT TECHNICAL LEAD (DEP CS LEAD) Empower AI Inc.

Lead Technical Support Analyst Fannie Mae Corp

Virtual Desktop Infrastructure Support Specialist Science Applications International Corp

Technical Support Analyst (Tier II) Revolutional, LLC

ID Infrastructure Support Professional (410) Environmental and Safety Solutions, Inc.

Journeyman Computer User Support Specialist Empower AI Inc.

Executive VIP Support Specialist Totally Joined For Achieving Collaborative Techniques

Technical Support Analyst III - Enterprise Physical Operations Washington University in St Louis

Tier 2 - Hardware Technician (Hardware Store Support) Totally Joined For Achieving Collaborative Techniques

Customer Support Senior AHU Technologies

Database Administrator - Data Operations Support SteerBridge LLC

HSPD-12 Helpdesk-Customer Support Global Resource Solutions

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