To set you up for success in this role from day one, the San Antonio Zoo recommends the following skills/qualifications: Minimum 3 years of progressively responsible security, military, law enforcement, or related experience, including at least 1 year demonstrating leadership, mentoring, field training, or acting supervisory responsibilities. The Shift Lead ensures the safe, secure, and efficient operation of the San Antonio Zoo by directing daily security operations, maintaining operational readiness, responding to incidents, and providing leadership during emergencies.