NewIT Support Specialist Smartfox SolutionsIT Support SpecialistDecatur, ALThe specialist should be able to troubleshoot problems and advise on the appropriate action in an expeditious manner with a positive attitude; and establish and maintain effective working relationships with customers, team members and management. · Strong customer service and problem-solving skills including the ability to provide diligent, prompt, and courteous responses to users’ questions or PC issues.
Information Technology Professional (IT Support) U.S. NavyInformation Technology Professional (IT Support)Decatur, ALKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
IT Professional U.S. NavyIT ProfessionalDecatur, ALKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Associate Desktop Support/Field Technician - PAE Fires IT Support Technology, Automation, and ManagementAssociate Desktop Support/Field Technician - PAE Fires IT SupportHuntsville, AlabamaCross-trained in Network infrastructure support for basic cabling, patching, and physical connectivity troubleshooting at user locations (verifying patch panels, replacing damaged cables), accelerating resolution for routine facility-level network issues. Cross-Functional Asset & Network Support (PWS 1.16.10.2, 1.16.10.3 , 1.16.2.1*):** Cross-trained in Asset Management for real-time ASTS/DPAS record updates during equipment deployments, transfers, and disposals, and provides support during 100% property inventories.
IT User Support Specialist (On Site) Marmon HoldingsIT User Support Specialist (On Site)Hartselle, AlabamaManufacturing Systems Support: Provide front-line support for plant-floor and manufacturing execution system (MES) issues affecting production at the MC Plant and other manufacturing locations, including systems such as X3PI, label verification, and scrap reporting, coordinating with engineering and IT teams to restore functionality quickly. Enterprise Application Support: Provide first-level support for core business applications such as the ERP system (Sage X3), pricing/quoting tools, and the customer B2B portal, escalating functional issues to system owners or super users as needed.
Help Desk Technician II / IT Support Specialist Verity Integrated SystemsHelp Desk Technician II / IT Support SpecialistHuntsville, ALFull timeLocation: Huntsville, ALEnvironment: DoD Contractor / Secure IT EnvironmentClearance: Active Secret preferred; ability to obtain requiredCertification: Security+ CE or other DoD 8570 / 8140 IAT II certification preferred or obtainable within a defined timeframePosition SummaryWe are seeking a Help Desk Technician II / IT Support Specialist to provide hands-on technical support in a DoD contractor environment. This role is intended for someone beyond entry-level help desk who can independently resolve common user, workstation, Microsoft 365, account, endpoint, and basic server-adjacent support issues while knowing when to escalate more complex infrastructure, cybersecurity, or compliance concerns.
Lead Senior Service Desk Engineer - PAE Fires IT Support Services Technology, Automation, and ManagementLead Senior Service Desk Engineer - PAE Fires IT Support ServicesHuntsville, AlabamaCross-Functional Asset & Configuration Management (PWS 1.16.10, 1.16.5):** Cross-trained in Asset Management and Configuration Management to ensure equipment deployments tracked through the Service Desk inherently align with ASTS/DPAS records and CM baselines. Build and maintain ServiceNow Performance Analytics dashboards that provide real-time and historical visibility into ticket volumes, resolution times, SLA compliance, backlog aging, and customer satisfaction trends; use these dashboards to brief leadership and drive data-informed operational decisions.
IT User Support Specialist (On Site) Marmon Holdings, IncIT User Support Specialist (On Site)Hartselle, ALManufacturing Systems Support: Provide front-line support for plant-floor and manufacturing execution system (MES) issues affecting production at the MC Plant and other manufacturing locations, including systems such as X3PI, label verification, and scrap reporting, coordinating with engineering and IT teams to restore functionality quickly. Enterprise Application Support: Provide first-level support for core business applications such as the ERP system (Sage X3), pricing/quoting tools, and the customer B2B portal, escalating functional issues to system owners or super users as needed.
IT Help Desk Support - Level II K2 StaffingIT Help Desk Support - Level IIDecatur, AlabamaA successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Qualifications & Requirements Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support
Associate Service Desk Technician (Tier 1) - PAE Fires IT Support Technology, Automation, and ManagementAssociate Service Desk Technician (Tier 1) - PAE Fires IT SupportHuntsville, AlabamaPrimary Function - Initial Contact & Triage (PWS 1.16.6.1, 1.16.6.3): Serves as the first point of contact for all user inquiries, performing initial triage, password resets, account unlocks, and routine troubleshooting. Logs and documents equipment moves, adds, and changes during user support interactions, capturing serial numbers and locations in real time as part of the ticket workflow.
Associate Asset Management Specialist - PAE Fires IT Support Technology, Automation, and ManagementAssociate Asset Management Specialist - PAE Fires IT SupportHuntsville, AlabamaPrimary Function - Asset Accountability (PWS 1.16.10, 1.16.10.1, 1.16.10.2, 1.16.10.3): Provides dedicated on-site Asset Management, performing all inventory, receiving, tracking, and transport functions IAW applicable Army regulations to manage a high-volume daily workload across 11,400+ items. Cross-Functional Equipment Support (PWS 1.16.6.4): * Cross-trained in Service Desk Equipment Support to coordinate hardware deployments and track equipment moves/adds/changes in conjunction with Desktop Support/Field Technicians.
Lead Senior Systems Engineer - PAE Fires IT Support Services Technology, Automation, and ManagementLead Senior Systems Engineer - PAE Fires IT Support ServicesHuntsville, AlabamaDevelop your team; grow intermediate engineers into senior-level performers through mentoring, knowledge sharing, and progressively challenging assignments; create internal documentation and runbooks that reduce single points of knowledge failure. Maintain deep technical mastery across both Windows Server and Red Hat Enterprise Linux; troubleshoot complex cross-platform issues that intermediate administrators cannot resolve and serve as the final escalation point for the team.
Intermediate System Administrator (VDI/Endpoint) - PAE Fires IT Support Technology, Automation, and ManagementIntermediate System Administrator (VDI/Endpoint) - PAE Fires IT SupportHuntsville, AlabamaCross-Functional Service Desk Escalation (PWS 1.16.6.1, 1.16.6.2 ):** Cross-trained in Service Desk User Support and Technical Guidance to serve as a Tier 3 escalation point for complex VDI and endpoint issues. Primary Function - VDI Administration (PWS 1.16.3, 1.16.3.1): Administers VDI desktops, provides backend hardware troubleshooting and maintenance for PCs and PEDs, and delivers user orientation and training on systems.
Intermediate Service Desk Technician - PAE Fires IT support Technology, Automation, and ManagementIntermediate Service Desk Technician - PAE Fires IT supportHuntsville, AlabamaCross-trained in basic Cybersecurity awareness for initial triage of suspected security incidents, ensuring potential malware or phishing events are documented with sufficient technical detail for immediate escalation, reducing incident response times. Cross-Functional Systems & Cyber Triage (PWS 1.16.3.1, 1.16.4.1 ):** Cross-trained in System Management for first-level VDI/endpoint troubleshooting (VM reconnections, profile resets, OS-level diagnostics) to increase first-call resolution rates.
Lead Senior Network Engineer - PAE Fires IT Support Services Technology, Automation, and ManagementLead Senior Network Engineer - PAE Fires IT Support ServicesHuntsville, AlabamaPrimary Function (PWS 1.16.2, 1.16.2.1, 1.16.2.2, 1.16.2.3): Leads comprehensive voice, data, and video network services on classified and unclassified networks, directing infrastructure design, network planning/policy, and network security authorization. Plan and execute network expansions, upgrades, and technology refreshes across approximately 20 facilities with minimal disruption to approximately 3,500 users; coordinate complex change windows involving multiple teams and stakeholders.
Senior Program Manager - PAE Fires IT Support Services Technology, Automation, and ManagementSenior Program Manager - PAE Fires IT Support ServicesHuntsville, AlabamaPosition Responsibility Summary: Build and sustain a high-performing, large IT team spanning multiple technical disciplines; personally own workforce stability by proactively identifying retention risks, developing career growth paths, and maintaining bench strength to prevent gaps in critical coverage areas. Position Responsibility Summary: Primary Contract Execution (PWS 1.16.1, 1.16.1.1): Serves as the primary Government liaison responsible for overarching contract execution, ensuring technical oversight and guidance for all assigned tasks, and employing fully trained, experienced, and technically proficient personnel.
Information Systems Security Manager (ISSM) - PAE Fires IT Support Services Technology, Automation, and ManagementInformation Systems Security Manager (ISSM) - PAE Fires IT Support ServicesHuntsville, AlabamaCross-Functional Configuration Management Oversight (PWS 1.16.5):* Cross-trained in Configuration Management to independently validate that CM baseline changes have been properly assessed for security impact, thereby accelerating the Change Control Board (CCB) approval cycle and ensuring rapid, secure deployments. Vulnerability Remediation & Threat Awareness: Leads vulnerability management with a proactive threat-hunting mindset, identifying and prioritizing remediation actions for all identified vulnerabilities and weaknesses, ensuring critical High and Moderate risks are addressed as the highest priority.
Senior IT System Administrator - JWICS Support Modernization Technology, Automation, and ManagementSenior IT System Administrator - JWICS Support ModernizationHuntsville, AlabamaPerform day-to-day systems administration of JWICS servers, workstations, and associated infrastructure (e.g., domain membership, patching, configuration, account and group management) in coordination with Government network owners and enterprise providers. This role ensures reliable, secure operation of JWICS servers, workstations, and associated VTC/VoIP equipment, and supports Tier 1 escalation and cyber operations.
Senior Deputy Service Desk Lead - PAE Fires IT Support Technology, Automation, and ManagementSenior Deputy Service Desk Lead - PAE Fires IT SupportHuntsville, AlabamaPrimary Function - Deputy Leadership & Operations (PWS 1.16.6, 1.16.6.5): Serves as the deputy to the Senior Service Desk Lead, providing continuity of Service Desk leadership during periods of leave, surge demands, or personnel transitions. Validates asset availability against the property book and confirms replacement devices match the approved CM baseline prior to directing deployment, reducing provisioning lead times and ensuring end-to-end accountability from ticket creation to delivery.
Senior MBSE Enterprise Architect (Deputy EA) - PAE Fires IT Support Technology, Automation, and ManagementSenior MBSE Enterprise Architect (Deputy EA) - PAE Fires IT SupportHuntsville, AlabamaAs deputy, assumes full EA governance authority in the Enterprise Architect's absence, ensuring uninterrupted strategic direction for both enterprise architecture modernization and MBSE integration across a complex, multi-program environment. Primary Function - MBSE & Deputy Leadership (PWS 1.16.1.3): Serves as the deputy to the Enterprise Architect, providing continuity of enterprise architecture leadership during periods of leave, surge demands, or personnel transitions.