IT Support Technician I, II, and III (AV Support) Community College of Baltimore CountyIT Support Technician I, II, and III (AV Support)Catonsville, MD$46,596–$91,343 / yearIT Support Technician III: $56,368-$93,170: The purpose of this class is to provide a high level of helpdesk contact center technical support to faculty, staff and students in a professional and courteous manner, to install and support desktop and client software and to provide setup, troubleshooting, repair and maintenance of computer and multimedia equipment and related software. IT Support Technician III: Associates Degree and four years related experience; knowledge of and familiarity with supporting assorted computer software, hardware and multi-media equipment and ability to troubleshoot and prioritize technical problems; Help Desk Institute (HDI) Customer Service Representative Certification required, certification may be acquired within 6 months of employment.
NewIT Specialist (Desktop Support) District Of ColumbiaIT Specialist (Desktop Support)Washington, DCTypically, the incumbent performs a wide range of support services for customers and staff who need assistance with hardware and software systems, such as triaging the help desk queue triage and resolving related tickets, fault analysis, complex problem resolution, software/hardware asset management, software distribution, communications support, and user training. The mission of the Health Benefit Exchange Authority is to implement a health care exchange program in the District of Columbia in accordance with the Patient Protection and Affordable Care Act (PPACA) of 2010 and the District of Columbia Health Benefit Exchange Authority Establishment Act of 2011, thereby ensuring access to quality and affordable health care to all District of Columbia residents.
Dedicated IT Support Technician ManTech International CorpDedicated IT Support TechnicianMcLean, VA$119,900–$199,600 / yearFamiliarity with TCP/IP, general networking issues, virus scanning services (desktop, stand-alone and laptop computing services), servers, printers, peripheral devices, installing endpoints including but not limited to desktop IT equipment, printers, VOIP and digital phones, network switches. Supporting all facets of installations, which includes the physical placement of which includes the physical placement of desktop IT equipment to include printers, CAT5 and fiber optic cable, rack mounted network equipment, switches, workstations, and communications equipment as required.
Director, Global IT Support AerovironmentDirector, Global IT SupportAnnapolis Junction, MD$163,000–$261,000 / yearThis role leads the strategic planning, operational execution, and continuous improvement of the employee-facing IT support function, including the global service desk, endpoint support, collaboration tools, identity management, and IT onboarding/offboarding. Reporting to the VP of IT, the IT Director will work cross-functionally to align IT services with business needs, ensure positive employee experiences, and maintain IT compliance across systems and processes.
IT Systems & Support Engineer Trillion Technology SolutionsIT Systems & Support EngineerReston, VAFull timeCloud Proficiency: Hands-on experience managing resources within both AWS (EC2, S3, IAM) and Azure (Active Directory/Entra ID, Virtual Machines).· Microsoft Ecosystem Expert: Deep knowledge of Office 365 administration and SharePoint management (including site creation, workflows, and permissions).· The RoleYou will provide top-tier desktop support to our team while managing and securing our hybrid cloud environments (AWS & Azure), overseeing our network infrastructure, day-to-day security operations, and serving as our internal expert for Microsoft 365 and SharePoint.
IT Support Specialist CymertekIT Support SpecialistAnnapolis Junction, MarylandHelp Desk Technician, Technical Support Analyst, Desktop Support Specialist, Systems Support Specialist, Network Support Technician, IT Technician, User Support Specialist, Application Support Analyst, Technical Support Specialist, IT Help Desk Analyst, IT Service Desk Specialist, etc. Information Technology, Computer Science, Network Administration, Cybersecurity, Information Systems, Computer Engineering, Software Development, Data Science, Systems Administration, Telecommunications, Cloud Computing, etc.
IT Administrator (Deskside Support Specialist) Hatch ITIT Administrator (Deskside Support Specialist)Washington, DCFounded in 1997 and headquartered in Washington DC, Expression provides data fusion, data analytics, software engineering, information technology, and electromagnetic spectrum management solutions to the U.S. Department of Defense, Department of State, and national security community. Expression was ranked #1 on the Washington Technology 2018's Fast 50 list of fastest growing small business Government contractors and a Top 20 Big Data Solutions Provider by CIO Review.
Senior Systems Infrastructure Engineer & Architect (Enterprise Mission Systems SME) Virginia Tech Applied Research CorpSenior Systems Infrastructure Engineer & Architect (Enterprise Mission Systems SME)Arlington, VAPosition Overview: VT-ARC is seeking a Senior Systems Infrastructure Engineer & Architect (Enterprise Mission Systems SME) to support enterprise systems engineering, secure infrastructure modernization, classified enclave implementation, and operational transition for mission-critical enterprise communications, network modernization, and cyber programs within TS/SCI environments. The selected candidate will design, implement, and sustain secure enterprise systems capabilities across Windows, Linux, virtualization, directory services, DNS/DHCP/NTP, PKI/certificates, storage, backup and recovery, monitoring, patching, configuration management, and automation.
Service Desk Technician 6757 Metrostar SystemsService Desk Technician 6757VA$50,000–$60,000 / yearYou''ll also monitor service desk queues and assign tickets to Deskside Support team members based on volume and skill set, with the goal to make an impact across the federal government. Simulate or recreate user problems to resolve operating problems and serve as a liaison with customers and our clients to resolve issues, track problems and provide solutions.
Senior IT Customer Support KBR IncSenior IT Customer SupportAlexandria, VA$110,000–$135,000 / yearIn addition to serving as a core technical resolver, the selected candidate will play an active role in service desk administration-monitoring unassigned queues, optimizing ticket routing, and managing incident communications during operational milestones. Centralized Hardware & Software Support: Provide structured, remote step-by-step guidance to walk end-users through peripheral verification and network device troubleshooting, while executing centralized application deployments and updates.
NewIT Support Specialist PowerxIT Support SpecialistChantilly, Virginia$80,000–$100,000 / yearBachelor’s degree in a relevant field (e.g., Computer Science or Information Technology) or Associate’s degree in Network Administration and/or Computer Programming or equivalent education/experience preferred. This role involves executing day-to-day technical tasks, providing end-user support, and assisting in the implementation and administration of IT systems and services.
Temporary IT Support Specialist Legence CorpTemporary IT Support SpecialistDC$25–$35 / hourThe company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems-enhancing energy efficiency, reliability, and sustainability in new and existing facilities. The IT Support Specialist is responsible for logging incidents and service requests and resolving support requests, ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands.
IT Support Tech Cherry BekaertIT Support TechAnnapolis Junction, MarylandAs the primary IT support resource for the U.S. location, you will provide front-line technical support for hardware, software, networking, and business applications while helping maintain a productive and secure workplace technology environment. This role is ideal for a hands-on IT professional who enjoys troubleshooting technical issues, supporting end users, managing Microsoft 365 environments, and serving as a key point of contact for local IT operations.
IT Support Technician Space Exploration Technologies CorpIT Support TechnicianWashington, DC$29–$35 / hourITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. This team delivers the complete life cycle of IT services for the staff at SpaceX, from onboarding and setup, to upgrade, installation, troubleshooting, repair, and replacement of hardware and software solutions, asset recovery, and protection.
IT Support Services Nightwing Intelligence SolutionsIT Support ServicesSterling, Virginia$77,000–$163,000 / yearNightwing is seeking a Technical Engagement Network (TEN) Lab Manager with experience in customer service and IT support operations to be a member of the IT support services desk in the customer environment supporting analysts and business continuity of the customer mission. - Support the implementation of new technologies and equipment in the lab environment, - Provide support as needed to lab staff in the tasks of provisioning and issuing equipment to end users, as well as maintaining inventory database.
Tier II IT Support Technician 911/311 AHU Technologies IncTier II IT Support Technician 911/311Washington, DCFull timeThis role requires monitoring and escalating network and system performance issues, performing software updates and patching, and coordinating with internal IT and vendor partners to resolve incidents quickly, troubleshoot technical issues, and prevent service disruption. The resource troubleshoots and maintains call floor workstations, CAD (Computer Aided Dispatch) and other mission critical 911/311 applications, voice recording systems, and other integrated platforms used by call takers and dispatchers.
Pending TSA Field IT Operations & Customer Support Opportunities Science Applications International CorpPending TSA Field IT Operations & Customer Support OpportunitiesVA$40,001–$80,000 / yearFOCUS will deliver nationwide IT end-user and field support services to approximately 85,000 TSA users at more than 500 locations, supporting TSA's Office of Information Technology (OIT). SAIC is seeking incumbent and external talent to support the Department of Homeland Security (DHS) Transportation Security Administration (TSA) Field Operations & Customer Support (FOCUS) program.
OUC IT Services Tier II PT Support RIZEUP TECHNOLOGY TRAINING LLCOUC IT Services Tier II PT SupportWashington, DCFull timeThis role requires monitoring and escalating network and system performance issues, performing software updates and patching, and coordinating with internal IT and vendor partners to resolve incidents quickly, troubleshoot technical issues, and prevent service disruption. The resource troubleshoots and maintains call floor workstations, CAD (Computer Aided Dispatch) and other mission critical 911/311 applications, voice recording systems, and other integrated platforms used by call takers and dispatchers.
IT Help Desk Support - Level II K2 StaffingIT Help Desk Support - Level IIEllicott City, MarylandWork with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
IT Support Specialist Trustar BankIT Support SpecialistMcLean, VAMust have technical proficiencies in the following platforms: Citrix virtual desktop environments, Windows Server 2008, 2010, Exchange Server 2010, VoIP telephone systems. Our mission statement emphasizes personal service, responsiveness, and a willingness to tailor products and services to meet the needs of our customers: “Our unique approach to financial services and our ‘can do’ attitude sets us apart from our competition.