About IT Support Specialist Jobs in Hagerstown, MD
Hagerstown It Support Specialist Jobs Overview
We use computers every day, but we're not all experts when it comes to fixing a failed login or setting up a new monitor. This is where tech-savvy IT specialists come in. IT support specialists oversee computer systems for businesses and provide help and advice to users—both remotely and in person. Because technology is constantly improving and updating, IT specialists will continue to be in demand. In fact, the Bureau of Labor Statistics estimates that there will be an 8% increase in IT support specialist jobs over the next 10 years.
As an IT support specialist, you mostly work alone, although you do report to your manager, and you'll work together with coworkers to resolve bigger tech issues. Your most important task is to provide support and assistance to computer users. This involves listening closely to your customers to diagnose the problem so you can move on to resolving it. You'll help with hardware and software issues and keep track of your completed tasks using ticket-tracking software. Additionally, you'll keep software systems updated and analyze cost-analysis data when hardware needs to be upgraded. Lastly, you'll back up and maintain databases and restore files when needed.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Hagerstown, Maryland
Hagerstown is a city of around 43,000 people in northern Maryland, only a few miles from Pennsylvania. It is nicknamed the ’Hub City’ for its past role as a Western Maryland Railway capital and the abundance of railroads that were serving the city. Today it is crossed by Interstate 70 and 81 and Highways 11 and 40, helping you in go in every direction. Some of the things that might inspire you to look for jobs in Hagerstown, MD include:
- public urban parks like Hagerstown City Park, Chesapeake, and Ohio Canal National Historical Park
- play all sorts of sports at Fairgrounds Park
- a variety of museums like the Washington County Museum of Fine Arts, Discovery Station, and Hagerstown Roundhouse Museum
- shopping opportunities in Hagerstown Premium Outlets and Valley Mall
- entertainment at The Maryland Theatre
- art expositions at Just Lookin' Gallery and Mansion House Art Gallery
- an excellent food scene with options for every taste bud
- sports entertainment at Hagerstown Suns Municipal Stadium for baseball
Not sure Hagerstown is for you? Take a look at opportunities in Frederick, Gaithersburg, and Baltimore, too.
Update Your Hagerstown It Support Specialist Resume
You'll want to review and update your resume before applying to IT support specialist jobs. You can use our free sample resume for IT professionals as a template. Or look at our resume tips, where we help you create a professional resume that stands out for all the right reasons.
Your cover letter should include your enthusiasm for the new job, what you have to offer the company, and additional information about previous jobs that didn't fit on your resume. Take a look at our cover letter tips before you start writing, or feel free to use our cover letter samples.
How Much Do It Support Specialist Jobs Pay in Hagerstown, Maryland?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in IT support specialist jobs in Hagerstown, Maryland, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median systems support specialist pay in Hagerstown is $46,168 per year, which is 4% lower than the national average.
Find Your Next Hagerstown It Support Specialist Job. Monster Can Help Get You Started
Are you prepared for a career in IT support specialist? If so, set up your profile on Monster for free and begin clicking on those IT support specialist jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Hagerstown, how to nail your job interview, and more.