About IT Support Specialist Jobs in Rapid City, SD
Rapid City It Support Specialist Jobs Overview
We use computers every day, but we're not all experts when it comes to fixing a failed login or setting up a new monitor. This is where tech-savvy IT specialists come in. IT support specialists oversee computer systems for businesses and provide help and advice to users—both remotely and in person. Because technology is constantly improving and updating, IT specialists will continue to be in demand. In fact, the Bureau of Labor Statistics estimates that there will be an 8% increase in IT support specialist jobs over the next 10 years.
As an IT support specialist, you mostly work alone, although you do report to your manager, and you'll work together with coworkers to resolve bigger tech issues. Your most important task is to provide support and assistance to computer users. This involves listening closely to your customers to diagnose the problem so you can move on to resolving it. You'll help with hardware and software issues and keep track of your completed tasks using ticket-tracking software. Additionally, you'll keep software systems updated and analyze cost-analysis data when hardware needs to be upgraded. Lastly, you'll back up and maintain databases and restore files when needed.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Rapid City, South Dakota
Dubbed the "City of Presidents" for its proximity to Mount Rushmore and its numerous life-sized bronze presidential statues in its downtown district, Rapid City is a South Dakota jewel split by a low mountain ridge. Residents and tourists alike enjoy the escapist isolation of the area, while being able to still take pleasure in fine dining options, golf courses, and multiple cultural amenities (from several movie theaters and the multi-use Rushmore Plaza Civic Center to The Journey Museum and Learning Center). Plus, you can jaunt over to Deadwood nearby for a classic "Old West" experience.
Historically, Rapid City jobs were created within the mining and timber industries in the surrounding Black Hills. Currently, the city's economy is mostly driven by tourism, transportation, education, and healthcare—the latter especially thanks to the Monument Health integrated system of six hospitals, six specialty centers, and 24 clinics (also a member of the prominent Mayo Clinic Care Network). Over the next 10 years, the overall job growth rate is expected to expand at 35.5% (faster than the national average), and Rapid City's cost of living is 7.1% lower than the rest of the country (and 11.7% lower than throughout the state). If you need to look elsewhere in South Dakota for more job possibilities, check out Sioux Falls.
Update Your Rapid City It Support Specialist Resume
You'll want to review and update your resume before applying to IT support specialist jobs. You can use our free sample resume for IT professionals as a template. Or look at our resume tips, where we help you create a professional resume that stands out for all the right reasons.
Your cover letter should include your enthusiasm for the new job, what you have to offer the company, and additional information about previous jobs that didn't fit on your resume. Take a look at our cover letter tips before you start writing, or feel free to use our cover letter samples.
How Much Do It Support Specialist Jobs Pay in Rapid City, South Dakota?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in IT support specialist jobs in Rapid City, South Dakota, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median systems support specialist pay in Rapid City is $36,177 per year, which is 32% lower than the national average.
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