NewServicenow Manager, CRM & Front Office Solutions RSMServicenow Manager, CRM & Front Office SolutionsChicago, IL$107,000–$214,500 / yearRSM's ServiceNow practice delivers transformation across strategic portfolio management, IT asset management, integrated risk management, customer service management, and an expanding set of AI-enabled and industry-specific solutions. Lead end-to-end delivery of ServiceNow CRM, CPQ, and Customer Service Management implementations for mid-market and enterprise clients across technology, financial services, and other industries.
GCD - Performance, CRM and Scale MonksGCD - Performance, CRM and ScaleChicago, IllinoisThis role requires immense change management grit; you must possess the leadership presence and strategic stamina needed to restructure legacy teams, challenge defensive ways of working, and systematically transition a massive operational engine into an automated, AI-native future. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Portfolio Delivery Manager - Enterprise CRM & Global Banking AI Bank of AmericaPortfolio Delivery Manager - Enterprise CRM & Global Banking AIChicago, IllinoisThis role serves as the primary technology engagement lead for senior business partners and is responsible for aligning business demand, technology strategy, execution, and Model Risk Management (MRM) across a complex, multi‑platform portfolio. US - CA - Westlake Village - 31303 Agoura Rd - 31303 Agoura Road (CA6917), US - IL - Chicago - 540 W Madison St - Bank Of America Plaza (IL4540), US - NJ - Pennington - 1500 American Blvd - Hopewell Bldg 5 (NJ2150).
CRM Consulting - Healthcare - Senior Manager Huron Consulting GroupCRM Consulting - Healthcare - Senior ManagerChicago, IL$165,000–$190,000 / yearSenior Managers serve in an outward-facing, hands-on, and multi-faceted role combining project and engagement management, team leadership and material interaction with clients at both tactical and strategic levels. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Digital Business Analyst – eCommerce & CRM OptiPeople ResourcesDigital Business Analyst – eCommerce & CRMSchaumburg, IllinoisIn this key role, you’ll partner closely with cross-functional teams across marketing, sales, product, and technology to design and deliver enhancements that improve user experience, strengthen customer engagement, and create measurable business value. We’re seeking a B2B Digital Business Analyst – eCommerce & CRM to help drive the growth and adoption of a modern digital commerce and customer relationship platform.
CRM Marketing Manager (Hybrid) Enova InternationalCRM Marketing Manager (Hybrid)Chicago, IL$120,000–$160,000 / yearYou'll build and deploy campaigns hands-on in Salesforce Marketing Cloud, run a disciplined A/B testing program, and partner closely with our MarTech team on platform capabilities, while staying accountable for what gets sent, to whom, and whether it drives a funded loan. The CRM Marketing Manager will join our Small Business Team (OnDeck and Headway Capital) reporting to the Head of Marketing, SMB and will be responsible for driving units, volume, and efficiency through email and SMS programs across the full customer journey.
Senior CRM System Analyst UL Standards & EngagementSenior CRM System AnalystEvanston, North Carolina$61,199.38–$84,149.14 / yearServe as the primary resource for day-to-day administration of the CRM platform, ensuring business systemsoperateeffectively, meet evolving stakeholderneedsand align with ULSE strategicobjectives. Leveraging technical knowledge of business applications and system functionality, the Senior CRM System Analyst will inform technology solution implementation, operational efficiency, and enhance user experience.
Senior Manager - CRM & Contact Center Engineering Oncourse Home SolutionsSenior Manager - CRM & Contact Center EngineeringNaperville, IllinoisCustomer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Process Management - Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources.
Senior Manager - CRM & Contact Center Engineering American Water Resources LLCSenior Manager - CRM & Contact Center EngineeringNaperville, IL$145,920–$218,880 / yearPart timeCustomer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Process Management - Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can't; can simplify complex processes; gets more out of fewer resources.
NewMicrosoft Dynamics CRM Administrator Macpower Digital Assets Edge Private LimitedMicrosoft Dynamics CRM AdministratorChicago, IL$90,000–$120,000 / yearThe ideal candidate will ensure seamless integration with business processes, enhance system functionality, and provide ongoing support to end-users. About the Role: We are seeking a skilled Microsoft Dynamics CRM Administrator to oversee the configuration, customization, and maintenance of our Dynamics 365 CRM system.
Microsoft Dynamics CRM Developer EMCOR Mechanical Services, Inc.Microsoft Dynamics CRM DeveloperDowners Grove, Illinois$115,000–$135,000 / yearFull timeThis role involves working closely with business analysts, project managers, and stakeholders to deliver scalable and efficient CRM solutions that meet organizational needs. The Microsoft Dynamics CRM Developer is responsible for designing, developing, customizing, and implementing solutions within the Microsoft Dynamics 365 CRM platform.
Microsoft D365 CRM Or Copilot/Ai Functional Lead, Senior Associate PwCMicrosoft D365 CRM Or Copilot/Ai Functional Lead, Senior AssociateChicago, IL$77,000–$202,000 / yearPerforming key contributions to the lifecycle stages of a Dynamics 365 Solution (Assessment, Design, Development, Deployment, Testing, Operations and Diagnostics), leveraging CRM or ERP capabilities; Utilizing Microsoft BI suite, MS SQL Server and SSRS reporting services to manage the reporting lifecycle (Report Design, Creation, Publishing, Subscription, Alerts); Leveraging project management skills to lead engagements through completion while collaborating closely with the customers, technical architects, and developers; and, Utilizing effectively written and verbal business communication skills with clients and firm staff and management, emphasizing the development and delivery of presentations to business users, and use of MS Visio as a diagramming tool. Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member, identifying and addressing client needs: actively participating in client discussions and meetings; communicating a broad range of Firm services; and, managing engagements, including preparing concise, accurate documents and maintaining project economics while maintaining flexibility for unanticipated issues.
Senior Director of CRM Systems Elgin Community CollegeSenior Director of CRM SystemsElgin, IllinoisFLSA Status: Exempt Grant Funded: No Job Summary: Under the direction of the Managing Director of Enterprise Systems, Applications, and Project Management (ESAP), the Senior Director of CRM Systems provides leadership and oversight for the College’s Customer Relationship Management (CRM) solutions. About ECC: Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education.
CRM Consulting - Healthcare – Senior Manager Huron Consulting ServicesCRM Consulting - Healthcare – Senior ManagerChicago, Illinois$165,000–$190,000 / yearSenior Managers serve in an outward-facing, hands-on, and multi-faceted role combining project and engagement management, team leadership and material interaction with clients at both tactical and strategic levels. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.
Manager, CRM Marketing CVS HealthManager, CRM MarketingChicago, IllinoisBachelors Degree in Marketing or related field Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. As the Manager, CRM Marketing, you will play a critical role in supporting our Oak Street Health patients, providers and business by designing and execution data-driven, journey-based marketing campaigns.
NewAnalyst, Digital Product & CRM (Loyalty) Macpower Digital Assets Edge Private LimitedAnalyst, Digital Product & CRM (Loyalty)Chicago, ILRemote$75,000–$85,000 / yearThis role influences the digital product roadmap through behavioral and loyalty insights , partners with product managers and UX to measure and improve feature performance and adoption , and uses experimentation and analytics to optimize our digital experiences across app, web, and ordering platforms. You'll sit at the intersection of product, marketing, and analytics using data to shape strategy, fuel experimentation, and deliver experiences that make every digital interaction count.
CRM Marketing Manager SunstarCRM Marketing ManagerSchaumburg, IllinoisServing as the organization's CRM subject matter expert, the CRM Manager partners closely with Marketing, eCommerce, Sales, Analytics, Customer Service, IT, and agency partners to develop scalable lifecycle programs, activate first-party data, optimize the customer journey, and identify new opportunities to accelerate business growth. Responsible for evaluating CRM performance, identifying opportunities to improve consumer retention and Customer Lifetime Value (CLTV), and recommending strategic initiatives that support long-term business growth.
CRM Systems Analyst Initio CapitalCRM Systems AnalystChicago, ILThis is a strong fit for candidates interested in consulting, finance, investment research, product strategy, software, AI/data, business operations, corporate development, private markets, or entrepreneurship. Initio Capital is hiring for this role and related opportunities across consulting, finance, product, software, AI, operations, market research, and growth-focused workstreams.
NewProduct Owner, CRM – Distribution & Marketing MSIG HoldingsProduct Owner, CRM – Distribution & MarketingChicago, Illinois$140,000–$210,000 / yearThe Product Owner manages and prioritizes the backlog, translates business needs into actionable user stories, and partners across the organization to deliver high-quality, value-driven CRM capabilities that improve producer experience, drive new business, and enhance retention. Knowledge of Dynamics 365 configuration concepts (entities/tables, forms, views, business rules, workflows/Power Automate, security roles); ability to collaborate effectively with technical CRM admins and developers.
Associate Director, CRM Development TripleLiftAssociate Director, CRM DevelopmentChicago, IL$140,000–$170,000 / yearThis is an exciting opportunity for a technically deep, business-minded leader who wants to own a high-impact stack end-to-end, architect meaningful infrastructure from the ground up, and play a central role in shaping how TripleLift's revenue engine runs for years to come. Own end-to-end Salesforce development, including custom objects, Apex, Lightning Web Components (LWC), flows, validation rules, and platform configuration across Sales & Service Cloud and integrated products.