The Operations team supports dealers, end-users of equipment, and internal employees by providing timely documentation, funding, security perfection services, title tracking and releases, insurance tracking, contract file management, customer account billing services, and a host of additional contract maintenance related services. Positively influence Customer Experience by resolving all customer contract inquiries, includingbut not limited to, billing, payment, contract/asset payoff and termination requests, with a highlevel of urgency and accuracy.