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Executing disclosures, exporting and finalising disclosure deliverables, including executing high level specsWho We Are Looking For:Your experience includes:* Bachelor's Degree in related field, such as computer sciences or information management-technology, or equivalent work experience.* Strong technical and leadership background.* With more than 100 offices worldwide and a global team of legal experts, we deliver unmatched legal translations, secure technology solutions, centralized and managed services, and end-to-end litigation support.

TransPerfect Is More Than Just a Job…Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.Who We Are:TransPerfect Legal empowers legal professionals to leverage AI, analytics, and multi-language technology across e-discovery, forensic consulting, due diligence, privacy, managed review, and staffing projects. With more than 100 offices worldwide and a global team of legal experts, we deliver unmatched legal translations, secure technology solutions, centralized and managed services, and end-to-end litigation support.We have been providing legal services for just over 30 years, and remain dedicated to our long-standing commitment to quality, speed, and knowledge.Summary: Oversee a team of Litigation Support Analysts. Provide high-level technical Hosting support to Project Management Teams globally. Manage electronic discovery solutions for the culling, processing, hosting and conversion of electronically stored information (ESI) for end clients consisting of mainly law firms and Fortune 500 companies.What You Will Be Doing:* Ensure training of Litigation Support Analysts on Relativity, Digital Reef, Law and Project Management software.* Assist Hosting Director with managing team's schedule.* Point of contact for high-level technical tasks.* Work directly with junior team members to ensure effective execution of all projects on a micro-level.* Meet with fellow Hosting Leads to ensure efficient Hosting-PM workflow and address issues as needed.* Assist with enforcing Hosting policies.* Communicate with Project Management Teams as well as clients in order to effectively execute tasks throughout the life cycle of a case.* Manage high-level tasks and unique workflows.* Troubleshoot any tech-related issues based on knowledge of RCA Certification, expertise of analytics, proficiency with Concordance and Digital Reef; both internally and externally.* Convey technical processes and terminology into easy to understand language.* Be available to answer client questions about web hosting software and perform various administrative functions of the application(s) to meet clients' needs.* Perform demonstrations of web hosting software, both online and in person.* Communicate with clients and proactively offer solutions to improve their workflow through the life cycle of a case.* Handle multiple projects and jobs to ensure deadlines are met.* Ensure smooth transition of work between day and evening shifts.* Develop and utilize strong analytical skills to research potential solutions and determine appropriate course of action.* Ensure jobs are completed according to client, and industry standards, and that job specifications and deadlines are adhered to.* Perform other tech-based special projects or duties when required.* Work with Relativity and LAW to execute document disclosures, including bates stamping, creating load files and performing OCR.* Create custom event handlers and Relativity Scripts to improve workflow.* Utilize strong analytical skills to research potential solutions and determine appropriate course of action.* Maintain accurate and current records of all aspects of a project relating to job tracking, specifications, and chain of custody related documents.* QCing any potential inconsistencies or conflicts within the potential disclosure set based on PM/client instructions.* Executing disclosures, exporting and finalising disclosure deliverables, including executing high level specsWho We Are Looking For:Your experience includes:* Bachelor's Degree in related field, such as computer sciences or information management-technology, or equivalent work experience.* Strong technical and leadership background.* RCA Certification.* Knowledge of Analytics.* Experience in MS Office applications.* Proficient with Concordance and Summation.* Ability to convey technical processes and terminology into easy to understand language.* Strong organisational skills.* Excellent customer service skills.* Strong written and oral communication skills.* Available to work overtime, including evenings and weekends as needed.* Available by phone or email when out of the office as needed.* Ability to work well under pressure and meet tight deadlines.* Positive attitude and ability to develop and implement new ideas to create customised solutions on a client by client basis.Desired Skills:* 2-3 years experience in litigation technology/vendor side preferred.* Knowledge of SQL and/or Visual Basic.* Experience with LAW PreDiscovery, Digital Reef, or IPRO is a major plus.Where Your Career Is Going:At TransPerfect, there are a lot of growth opportunities. This is a great position to start your career within eDiscovery. All departments offer career growth and development that can combine your skills, interests and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.End your job search and find your career at TransPerfect #careersNOTjobs.Why TransPerfect:For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. FromIntern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local lawFor more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.

TransPerfect

Litigation Support Hosting - Shift Lead

Administrative Skills

Analysis Skills

Artificial Intelligence (AI)

Chain of Custody

Communication Skills

Computer Science

Consulting

Customer Support/Service

Due Diligence

Equal Employment Opportunity (EEO)

Fortune 500 Customers

Identify Issues

Industry Standards

Information Technology & Information Systems

Internet Application

Leadership

Legal

Legal Support Skills

Litigation

Microsoft Office

Microsoft Visual Basic

Multitasking

Organizational Skills

Presentation/Verbal Skills

Problem Solving Skills

Product Demonstration

Project Management Software

Relativity

Research Skills

Resolve Customer Issues

SQL (Structured Query Language)

Scripting (Scripting Languages)

Software Administration

Team Lead/Manager

Team Player

Technical Support

Time Management

Web Hosting

Writing Skills

IRecruitee

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. Responsibilities: The International Product Development Manager, Professional Education is a member of a team responsible for the development of localized versions of lifesaving CPR and first aid learning programs and products, and other global healthcare content.

YEAR

Overview:
Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us. The American Heart Association has an excellent opportunity for a home-based International Product Development Manager in our Healthcare Business Solutions department! This position can be home-based.  This is a full-time, benefits-eligible, grant-funded opportunity. Current funding will expire on December 31, 2027.  The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally. #TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on <a href="https://www.linkedin.com/company/american-heart-association/life/theahalife" rel="noopener nofollow noreferrer" target="_blank" title="https://www.linkedin.com/company/american-heart-association/life/theahalife">LinkedIn</a>, <a href="https://www.instagram.com/theahalife/" rel="noopener nofollow noreferrer" target="_blank" title="https://www.instagram.com/theahalife/">Instagram</a>, <a href="https://www.facebook.com/TheAHALife/" rel="noopener nofollow noreferrer" target="_blank" title="https://www.facebook.com/TheAHALife/">Facebook</a>, <a href="https://x.com/theahalife?lang=en" rel="noopener nofollow noreferrer" target="_blank" title="https://x.com/theahalife?lang=en">X</a>, and at <a href="https://heart.jobs/" rel="noopener nofollow noreferrer" target="_blank" title="https://heart.jobs/">heart.jobs</a>.

Responsibilities:
The International Product Development Manager, Professional Education is a member of a team responsible for the development of localized versions of lifesaving CPR and first aid learning programs and products, and other global healthcare content. This individual is responsible for the development, localization, translation management, volunteer reviews, revision, fiscal management, and quality standards from project initiation to market rollout.  Essential Job Duties: <ul style="margin-top:0in"><li>Collaborates with a cross-functional core product team on the content development for assigned products. Represents international interests during domestic product development by advising on how to produce more globalized content and planning alternative international content. Responsible for a smooth hand-over of materials for localization and translation.</li><li>Leads cross-functional project teams in the development, localization, and translation of learning programs, products, and other healthcare content. Ensures project team’s adherence to a general product development process used across the department and develops sub-processes for project-specific tasks as needed.</li><li>Develops an understanding of the product, intended audience, content organization, and modes of delivery for assigned products. Leads adherence to product-, language-, and content-specific style guides for internal and external use.</li><li>Facilitates determination and implementation of changes, and reviews content to confirm accurate implementation of edits or changes to ensure that translated materials meet the Association standards for accuracy before publication.</li><li>Partners with a project manager to develop project scope and timelines. Leads the development project and ensures all internal and external team members meet the deadlines outlined in project plans.</li><li>Proactively coordinates and collaborates with the Association Science & Health Advisor, the designated scientific authority (in-country subject matter expert), and the core product team to achieve scientific approval and signoff of major localization recommendations. Review and triage localization recommendations from the field.</li><li>Trains, motivates, and engages volunteers and subject matter experts and applies volunteer expertise across projects.</li><li>Works well in a team environment and proactively contributes to departmental goals of improving processes and product specifications for rapid content updates.</li></ul>

Qualifications:
<ul style="margin-top:0in"><li>Bachelor’s Degree or equivalent work experience.</li><li>Minimum of Three (3) years of experience. Five (5) years of experience preferred.</li><li>Experience with direct participation in the localization, translation, review, and editing of scientific, technical, Life Science, or multimedia content for multi-language/multi-cultural markets.</li><li>Experience working with subject matter experts and managing and participating in a formal review process.</li><li>Experience leading program/product development projects.</li><li>Ability to deliver on schedule and within budget.</li><li>High level of detail orientation, without losing sight of the broader vision.</li><li>Ability to make a timely decision while considering multiple factors and opinions.</li><li>Ability to travel up to 15% domestically and internationally with overnight stays.</li></ul> Preferred Qualifications <ul style="margin-top:0in"><li>Editing or publishing experience.</li><li>Foreign-language facility or fluency, preferably in Japanese or Arabic.</li><li>Experience leading product development projects in multiple languages.</li><li>Localization project management experience.</li><li>Experience working with subject matter experts, stakeholders, or vendors outside of the U.S.</li><li>Experience developing eLearning and other digital products that meet accessibility requirements.</li><li>Two (2) years of experience in healthcare training, emergency cardiovascular care, or related programs.</li></ul>

Compensation & Benefits:
The expected pay range will be $70,000.00 to $90,000.00. Pay is commensurate with experience; geographic differentials may apply to the pay range. The American Heart Association reserves the right to pay more or less than the posted range.  The American Heart Association invests in its people. Here are the main components of our total rewards package.  Visit <a href="https://heart.jobs/rewards-and-benefits/" rel="noopener nofollow noreferrer" target="_blank">Rewards & Benefits</a> to see more details.<ul><li>Compensation – Our goal is to ensure you have a competitive base salary.  That’s why we regularly review the market value of jobs and make adjustments, as needed. </li><li>Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position.   </li><li>Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution.  As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation. </li><li>Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program.  Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule. </li><li>Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees.  The number of days will increase based on seniority level.  You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year. </li><li>Tuition Assistance - We support the career development of all employees.  This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.</li></ul>

 :
The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are. At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. This position not a match with your skills?  Click <a href="https://heart.jobs/jobs/" rel="noopener nofollow noreferrer" target="_blank">here</a> to see other opportunities. In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment. EOE/Protected Veterans/Persons with Disabilities  :
#AHAIND2, #LI-Remote

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Litigation Support Hosting - Shift Lead TransPerfect

International Product Development Manager, Professional Education American Heart Association

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