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Loss Prevention Manager

The ideal candidate will have a solid understanding of loss prevention strategies within retail or telecommunications, specifically in wireless technology, and will collaborate closely with cross-functional teams to develop, implement, and enforce policies that mitigate risks. The Regional Loss Prevention Manager is responsible for overseeing and managing loss prevention initiatives across multiple locations within a specified region for Mobilelink.

ACTIVE

The Regional Loss Prevention Manager is responsible for overseeing and managing loss prevention initiatives across multiple locations within a specified region for Mobilelink. This position plays a critical role in protecting company assets, reducing shrinkage, and ensuring a safe working environment for employees. The ideal candidate will have a solid understanding of loss prevention strategies within retail or telecommunications, specifically in wireless technology, and will collaborate closely with cross-functional teams to develop, implement, and enforce policies that mitigate risks. Key Responsibilities:Loss Prevention Strategy and Execution:<ul><li><ul><li>Develop and implement regional loss prevention strategies aligned with company goals and objectives.</li><li>Conduct regular audits and assessments to identify areas of potential loss, including theft, fraud, and operational inefficiencies.</li><li>Analyze shrinkage data and trends to identify risks and provide actionable insights to improve operational performance.</li></ul></li></ul>Training and Development:<ul><li><ul><li>Train store management and staff on loss prevention techniques, internal policies, and security protocols.</li><li>Create training programs focusing on theft prevention, fraud detection, and customer/employee safety.</li><li>Ensure compliance with all company policies and procedures related to loss prevention and security.</li></ul></li></ul>Investigations and Incident Management:<ul><li><ul><li>Lead investigations related to internal and external theft, fraud, and other security violations.</li><li>Collaborate with law enforcement and other external agencies as necessary to resolve investigations.</li><li>Respond to emergency situations such as theft, vandalism, or other threats, ensuring a quick and effective resolution.</li></ul></li></ul>Risk Management and Safety:<ul><li><ul><li>Work closely with store leadership to assess and mitigate risks related to employee and customer safety, physical security, and asset protection.</li><li>Conduct safety audits and recommend improvements to minimize accidents, injuries, or other safety-related incidents.</li><li>Monitor the use of security systems, including CCTV, alarms, and access controls, to ensure optimal performance.</li></ul></li></ul>Collaboration and Reporting:<ul><li><ul><li>Partner with regional and corporate leadership to drive loss prevention initiatives and contribute to broader operational goals.</li><li>Prepare and present regular reports on shrinkage, risk assessments, investigations, and corrective action plans.</li><li>Work cross-functionally with HR, legal, and operations teams to align loss prevention strategies with overall business objectives.</li></ul></li><li>#CB</li></ul> Qualifications <ul><li>Education: Bachelor's degree in criminal justice, business administration, or related field (preferred but not required with relevant experience).</li><li>Experience:<ul><li>5+ years of experience in loss prevention or asset protection, with a minimum of 2 years in a regional or multi-location management role.</li><li>Prior experience in the wireless industry or retail loss prevention, with an understanding of the unique challenges in mobile technology and telecommunications.</li></ul></li><li>Skills:<ul><li>Strong knowledge of theft and fraud prevention, inventory management, and operational shrinkage reduction.</li><li>Excellent leadership, communication, and interpersonal skills.</li><li>Analytical skills with the ability to interpret data and develop strategic solutions.</li><li>Ability to manage and prioritize multiple tasks in a fast-paced environment.</li><li>Proficient in using security technology systems (e.g., CCTV, alarms, etc.).</li></ul></li></ul>Preferred Qualifications:<ul><li>Certification in Loss Prevention (Wicklander - preffered advanced)</li><li>Experience working with law enforcement agencies.</li><li>Knowledge of relevant state and federal laws regarding asset protection and employee safety.</li></ul>

Mobilelink

Regional Loss Prevention Manager

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Loss Prevention

The ideal candidate will have a solid understanding of loss prevention strategies within retail or telecommunications, specifically in wireless technology, and will collaborate closely with cross-functional teams to develop, implement, and enforce policies that mitigate risks. 10+ years of experience in loss prevention or asset protection, with a minimum of 5 years in a regional location management role overseeing 400+ locations along with people management.

KBSkills

Position Summary:The Director of Loss Prevention is responsible for overseeing and managing loss prevention initiatives across the entire organization. This position plays a critical role in protecting company assets, reducing shrinkage, and ensuring a safe working environment for employees. The ideal candidate will have a solid understanding of loss prevention strategies within retail or telecommunications, specifically in wireless technology, and will collaborate closely with cross-functional teams to develop, implement, and enforce policies that mitigate risks.   Key Responsibilities:Loss Prevention Strategy and Execution:<ul><li>Develop and implement regional loss prevention strategies aligned with company goals and objectives.</li><li>Conduct regular audits and assessments to identify areas of potential loss, including theft, fraud, and operational inefficiencies.</li><li>Analyze shrinkage data and trends to identify risks and provide actionable insights to improve operational performance.</li></ul>Training and Development:<ul><li>Train store management and staff on loss prevention techniques, internal policies, and security protocols.</li><li>Create training programs focusing on theft prevention, fraud detection, and customer/employee safety.</li><li>Ensure compliance with all company policies and procedures related to loss prevention and security.</li></ul>Investigations and Incident Management:<ul><li>Lead investigations related to internal and external theft, fraud, and other security violations.</li><li>Collaborate with law enforcement and other external agencies as necessary to resolve investigations.</li><li>Respond to emergency situations such as theft, vandalism, or other threats, ensuring a quick and effective resolution.</li></ul>  Risk Management and Safety:<ul><li>Work closely with store leadership to assess and mitigate risks related to employee and customer safety, physical security, and asset protection.</li><li>Conduct safety audits and recommend improvements to minimize accidents, injuries, or other safety-related incidents.</li><li>Monitor the use of security systems, including CCTV, alarms, and access controls, to ensure optimal performance.</li></ul>Collaboration and Reporting:<ul><li>Partner with regional and corporate leadership to drive loss prevention initiatives and contribute to broader operational goals.</li><li>Prepare and present regular reports on shrinkage, risk assessments, investigations, and corrective action plans.</li><li>Work cross-functionally with HR, legal, and operations teams to align loss prevention strategies with overall business objectives.</li></ul> Qualifications Required Qualifications:<ul><li>Education: Bachelor's degree in criminal justice, business administration, or related field (preferred but not required with relevant experience).</li><li>Experience:</li><li>10+ years of experience in loss prevention or asset protection, with a minimum of 5 years in a regional location management role overseeing 400+ locations along with people management.</li><li>Prior experience in the Wireless Industry OR Retail Loss Prevention, with an understanding of the unique challenges in mobile technology and telecommunications.</li></ul><ul><li>Skills:</li><li>Strong knowledge of theft and fraud prevention, inventory management, and operational shrinkage reduction.</li><li>Excellent leadership, communication, and interpersonal skills.</li><li>Analytical skills with the ability to interpret data and develop strategic solutions.</li><li>Ability to manage and prioritize multiple tasks in a fast-paced environment.</li><li>Proficient in using security technology systems (e.g., CCTV, alarms, etc.).</li></ul>  Preferred Qualifications:<ul><li>Certification in Loss Prevention (Wicklander - preferred advanced)</li><li>Experience working with law enforcement agencies.</li></ul>Knowledge of relevant state and federal laws regarding asset protection and employee safety.   #CB

Director of Loss Prevention

Access Control

Analysis Skills

Auditing

Business Administration

Business Strategy

CCTV

Communication Skills

Corporate Policies

Corrective Action

Criminal Justice

Cross-Functional

Data Analysis

Emergency Response

Establish Priorities

Federal Laws and Regulations

Incident Management

Interpersonal Skills

Inventory Management

Law Enforcement

Leadership

Legal

Maintain Compliance

Mobile Technology

Multitasking

Operational Improvement

People Management

Performance Management

Physical Security

Policy Implementation

Retail Management

Retail Strategy

Risk Analysis

Risk Management

Safety/Work Safety

Security Protocols

State Laws and Regulations

Strategic Planning

Telecommunications

Training Program Development

Training/Teaching

Trend Analysis

Wireless Communications

Sales

Work with Loss Prevention on missing devices and ensure that hard counts are completed according to plan and missing inventory is reported and investigated. They will work at the discretion of the SEM but will also have a dotted line to Operations, Training, and Loss Prevention on policy enforcement within the market on behalf of the SEM.

This position reports directly to the Sales Execution Manager (SEM) for a designated territory. They will assist the SEM in following up on critical issues such as variances, cash shortages, audits, loss investigation, and market assistance. They will work at the discretion of the SEM but will also have a dotted line to Operations, Training, and Loss Prevention on policy enforcement within the market on behalf of the SEM. JOB RESPONSIBILITIES<ul><li>Review and address deficiencies in the Merchandising Audit. Follow-up to ensure failed audit items are fixed and ready for re-audit. </li><li>Work with the Training Department to ensure the market has completed quarterly and new hire training objectives.</li><li>Address issues found in the Market Force Security Audits on the market.</li><li>Contact support for store personnel within the market to troubleshoot store concerns and problems.</li><li>Review and analyze reports for operational deficiencies and then address them with stakeholders to impact change.</li><li>Investigate chargebacks within the market from Carrier reporting. </li><li>Prevent chargebacks by reviewing daily BI reporting indicating incomplete or errors in transactions.</li><li>Ensure that Asset Handovers are completed when store manager changes occur.</li><li>Follow up on missing bank deposit slips.</li><li>Work with Loss Prevention on missing devices and ensure that hard counts are completed according to plan and missing inventory is reported and investigated. This includes assisting with investigations and researching devices.</li><li>Follow up with stores on outstanding shipments of Hyla, Next, RMAs, and BREs.</li><li>Work on Grand Openings and new store launch preparations.</li><li>Assist stores with Social Media marketing.</li><li>Assist SEM in pushing sales execution within the market. </li><li>Work with underperforming managers on best practices and sales techniques.</li><li>Ensure stores are promoting B2B and Event sales.</li></ul>#CB Qualifications   <ul><li>High School diploma required.</li><li>2 years of successful sales experience, consistently meeting or exceeding targets.</li><li>2 or more years of experience in Wireless Retail.</li><li>Proven ability to drive the sales process from plan to close.</li><li>Strong Analytical Skills.</li><li>Strong Customer Service Skills.</li><li>Good Problem-Solving Skills.</li><li>Excellent listening, negotiation, and presentation skills</li><li>Excellent verbal and written communication skills</li><li>Must be able to travel when necessary</li></ul>

Sales Execution Lead

Retail Store Manager

Partner with District Manager and other appropriate parties to successfully launch new products, services, or processes. Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to meet and exceed goals.

Mobily- Retail Store Manager  Mobily is one of the largest AT&T national authorized retailers in the United States. You may be what we are looking for in a Retail Store Manager (RSM). The Retail Store Manager ('RSM') is responsible for the overall sales and operations of the location they are assigned to oversee. A successful RSM leads their team and drive success across all levels of performance. This position is responsible for the overall sales achievement, customer service results, operational standards, and inventory controls of the location. The RSM must demonstrate strong leadership skills and develop, implement, and manage their team and company programs and processes.   Why join the Mobily Family?    <ul><li>Unlimited earning potential</li><li>Unlimited growth potential</li><li>PTO after 90 days.</li><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li><li>Company paid Life Insurance</li></ul>  Role Responsibilities:  <ul><li>Fully accountable for the execution and achievement of sales, service, and customer experience initiatives in store.</li><li>Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to meet and exceed goals.</li><li>Create a positive work environment built around our company values where all employees can excel.</li><li>Always deliver exceptional customer experience.</li><li>Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximize personal and store sales.</li><li>Partner with District Manager and other appropriate parties to successfully launch new products, services, or processes.</li><li>Ensure that employees are properly trained on new products and promotions to sell with confidence.</li><li>Assist departments such as Human Resources and Loss Prevention in internal investigations.</li><li>Assist on sales floor to be available for coaching and developing store personnel.</li><li>Schedule and staff to budgeted hours as assigned.</li><li>Ensure team is providing a clean and inviting atmosphere for customers.</li><li>Adhere to back-office compliance, processes, procedures, reports, documentation, and policies.</li><li>Respond in a timely manner to all communications.</li><li>Accountable for meeting all deadlines in relation to company initiatives, trainings and inventory controls.</li><li>Always ensure protection of assets.</li></ul>#CB Qualifications Job Qualifications  <ul><li>Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)</li><li>Two (2) years of recruiting, hiring, and developing successful store sales teams</li><li>Excellent sales skills and demonstrated ability to meet or exceed performance standards.</li><li>Excellent sales skills and demonstrated ability to meet or exceed performance standards.</li><li>Ability to motivate, lead, and develop others.</li><li>Ability to work flexible hours, including evenings, weekends, and holidays per business needs.</li><li>Ability to operate a personal computer, wireless equipment, copier, and fax.</li><li>Effective communication, presentation, and interpersonal skills.</li><li>Strong organizational skills with attention to detail.</li><li>Ability to have reliable transportation to assist at other locations within 30 minutes’ radius from home store when needed.</li><li>Must have a valid driver’s license and auto insurance.</li></ul>  Shift:   <ul><li>8-hour shift- Weekdays and every Saturday</li></ul>

Retail Store Manager I

Partner with the District Manager and other appropriate parties to successfully launch new products, services, or processes. Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to succeed.

Mobilelink- Retail Store Manager  With over 500 Cricket stores, Mobilelink is the largest National Cricket dealer, and still growing! If you are passionate about selling wireless, helping customers, and leading a team we are looking for you. We are a dynamic, equal-opportunity employer. This is a fantastic opportunity for qualified candidates with unlimited future growth potential and becoming part of a rapidly expanding national team. The Retail Store Manager ('RSM') is responsible for the overall sales and operations of the location that they are assigned to oversee. Successful RSMs will lead their team and drive success across all levels of performance. This position is responsible for the overall sales achievement, customer service results, operational standards, and inventory of the location. The RSM must demonstrate strong leadership skills and develop, implement, and manage their team and company programs and processes.   Why join the Mobilelink Family?  Perks of being on the Team! <ul><li>Unlimited earning potential</li><li>Unlimited growth potential</li><li>PTO after 90 days</li><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li><li>Company-paid Life Insurance</li></ul>  Role Responsibilities:  <ul><li>Fully accountable for the execution of sales, service, and customer experience initiatives in-store.</li><li>Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to succeed.</li><li>Create a work environment where all employees can excel.</li><li>Always deliver exceptional customer experience.</li><li>Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximize sales.</li><li>Partner with the District Manager and other appropriate parties to successfully launch new products, services, or processes.</li><li>Ensure that employees are properly trained on new products and promotions to sell with confidence.</li><li>Assist departments such as Human Resources and Loss Prevention in internal investigations.</li><li>Assist on the sales floor in order to be available for coaching and developing store personnel.</li><li>Schedule and staff to budgeted hours as assigned.</li><li>Ensure the team is providing a clean and inviting atmosphere for customers.</li><li>Adhere to back-office compliance, processes, procedures, reports, documentation, and policies.</li><li>Respond in a timely manner to all communications.</li><li>Ensure timely completion of required training within the store.</li><li>Always ensure the protection of assets.</li></ul>#CB Qualifications Job Requirements  <ul><li>Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)</li><li>Two (2) years of recruiting, hiring, and developing successful store sales teams</li><li>Excellent sales skills and demonstrated ability to meet or exceed performance standards.</li><li>Ability to motivate, lead, and develop others.</li><li>Ability to work flexible hours, including evenings, weekends, and holidays per business needs.</li><li>Ability to operate a personal computer, wireless equipment, copier, and fax.</li><li>Effective communication, presentation, and interpersonal skills.</li><li>Strong organizational skills with attention to detail.</li><li>Ability to have reliable transportation to assist at other locations within 30 minutes radius from the home store when needed.</li><li>Must have a valid driver’s license and auto insurance.</li></ul>  Shift:  <ul><li>8-hour shift - Weekdays and every Saturday</li></ul>

Budgeting

Coaching

Compensation and Benefits

Copying Machines

Customer Experience

Customer Service Operations

Customer Support/Service

Dental Insurance

Detail Oriented

Documentation

Driver's License

Fax Machines

Health Insurance

Human Resources

Life Insurance

Organizational Skills

PC (Personal Computer) Systems

Product/Service Launch

Promotional Programs

Retail Sales

Revenue Growth

Sales Commission

Sales Management

Sales Operations

Sales Promotions

Staff Training

Team Lead/Manager

Time Management

Vision Plan

eCommerce Sales

Mobilelink- Retail Store Manager  With over 500 Cricket stores, Mobilelink is the largest National Cricket dealer, and still growing! If you are passionate about selling wireless, helping customers, and leading a team we are looking for you. We are a dynamic, equal-opportunity employer. This is a fantastic opportunity for qualified candidates with unlimited future growth potential and becoming part of a rapidly expanding national team. The Retail Store Manager ('RSM') is responsible for the overall sales and operations of the location that they are assigned to oversee. Successful RSMs will lead their team and drive success across all levels of performance. This position is responsible for the overall sales achievement, customer service results, operational standards, and inventory of the location. The RSM must demonstrate strong leadership skills and develop, implement, and manage their team and company programs and processes.   Why join the Mobilelink Family?  Perks of being on the Team! <ul><li>Unlimited earning potential</li><li>Unlimited growth potential</li><li>PTO after 90 days</li><li>Dental insurance</li><li>Health insurance</li><li>Vision insurance</li><li>Company-paid Life Insurance</li></ul>  Role Responsibilities:  <ul><li>Fully accountable for the execution of sales, service, and customer experience initiatives in-store.</li><li>Consistently demonstrate excellent leadership and coaching skills by inspiring, engaging, and motivating the team to succeed.</li><li>Create a work environment where all employees can excel.</li><li>Always deliver exceptional customer experience.</li><li>Fully understand and assist in educating personnel on the compensation plan and ensure employees know how to maximize sales.</li><li>Partner with the District Manager and other appropriate parties to successfully launch new products, services, or processes.</li><li>Ensure that employees are properly trained on new products and promotions to sell with confidence.</li><li>Assist departments such as Human Resources and Loss Prevention in internal investigations.</li><li>Assist on the sales floor in order to be available for coaching and developing store personnel.</li><li>Schedule and staff to budgeted hours as assigned.</li><li>Ensure the team is providing a clean and inviting atmosphere for customers.</li><li>Adhere to back-office compliance, processes, procedures, reports, documentation, and policies.</li><li>Respond in a timely manner to all communications.</li><li>Ensure timely completion of required training within the store.</li><li>Always ensure the protection of assets.</li></ul>#CB Qualifications   Job Requirements  <ul><li>Two (2) years proven retail sales management experience (interactive sales process, commissioned sales)</li><li>Two (2) years of recruiting, hiring, and developing successful store sales teams</li><li>Excellent sales skills and demonstrated ability to meet or exceed performance standards.</li><li>Ability to motivate, lead, and develop others.</li><li>Ability to work flexible hours, including evenings, weekends, and holidays per business needs.</li><li>Ability to operate a personal computer, wireless equipment, copier, and fax.</li><li>Effective communication, presentation, and interpersonal skills.</li><li>Strong organizational skills with attention to detail.</li><li>Ability to have reliable transportation to assist at other locations within 30 minutes radius from the home store when needed.</li><li>Must have a valid driver’s license and auto insurance.</li></ul>  Shift:  <ul><li>8-hour shift - Weekdays and every Saturday</li></ul>

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Loss Prevention Manager Jobs in the United States

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