NewField Service Engineer - AIS Hitachi LtdField Service Engineer - AISBaltimore, MDRemote$66,000–$82,000 / yearWorking alongside experienced service professionals, you will perform field assignments at customer sites, assist with identifying and resolving equipment issues, and support commissioning and maintenance activities. Trade education in Industrial Mechanic, Electrical trades, or a college or university degree in a technical field such as electrical or mechanical engineering is preferred; equivalent technical training and experience will also be considered.
District Manager (Remote in Midatlantic) Rochester Midland Corporation - Fem Care and Toilet Seat Cover BusinessDistrict Manager (Remote in Midatlantic)Washington, DCRemoteThis includes revenue growth, sales budgets and forecasts, territory development, sales and customer training, and other customer relations as needed. Manage team core competencies including technical knowledge, business management, and sales methods toward specific territory sales targets.
Director, SMB Sales & Account Management - Remote MotiveDirector, SMB Sales & Account Management - RemoteWashington DC, DCRemote$198,000–$301,000 / yearMotive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Motive is seeking a Director of SMB Expansion Sales & Account Management to drive growth across our existing small and medium-sized customer base through outbound sales, while also reducing churn among escalated accounts at risk of cancellation or contraction.
Producer- Live Events, REMOTE (Any Large City) Encore Group (USA) LLCProducer- Live Events, REMOTE (Any Large City)Washington, DCRemoteProperly reconcile events, specifically delivering a wrap report and ensuring that all administrative data and paperwork has been entered, submitted, cross checked, and reconciled across the entire project. Responsible for addressing client needs by organizing client meetings, creating, and maintaining detailed show documentation and responding to client concerns and questions in a timely fashion.
NewMedical Director - Sleep Medicine - Remote UnitedHealth Group Inc.Medical Director - Sleep Medicine - RemoteBaltimore, MDRemote$248,500–$373,000 / yearThe Medical Director's activities primarily focus on the application of clinical knowledge in various utilization management activities with a focus on pre-service benefit and coverage determination or medical necessity (according to the benefit package), and on communication regarding this process with both network and non-network physicians, as well as other Enterprise Clinical Services. The Medical Director collaborates with Enterprise Clinical Services leadership and staff to establish, implement, support, and maintain clinical and operational processes related to benefit coverage determinations, quality improvement and cost effectiveness of service for members.
NewMedical Director Pm&R Or Internal Medicine - Remote UnitedHealth Group Inc.Medical Director Pm&R Or Internal Medicine - RemoteBaltimore, MDRemote$248,500–$373,000 / yearThe Medical Director's activities primarily focus on the application of clinical knowledge in various utilization management activities with a focus on pre-service benefit and coverage determination or medical necessity (according to the benefit package), and on communication regarding this process with both network and non-network physicians, as well as other Enterprise Clinical Services. The Medical Director collaborates with Enterprise Clinical Services leadership and staff to establish, implement, support, and maintain clinical and operational processes related to benefit coverage determinations, quality improvement and cost effectiveness of service for members.
Sr Principal Architect - Architecture Practice - Remote National Railroad Passenger CorpSr Principal Architect - Architecture Practice - RemoteWashington, DCRemote$149,400–$193,644 / hourOur values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. Strong expertise in architectural practices: Architectural Decision Records, Build vs Buy analysis, Business Capability Maps, Value-Stream Analysis, Solution Architecture work products, Architecture Governance.
Principal Applications Engineer - Remote, Washington DC / Philadelphia / Wilmington / Chicago National Railroad Passenger CorpPrincipal Applications Engineer - Remote, Washington DC / Philadelphia / Wilmington / ChicagoWashington, DCRemote$113,200–$146,664 / hourOur values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions.
Distinguished Architect [Data & Intelligence] - Remote National Railroad Passenger CorpDistinguished Architect [Data & Intelligence] - RemoteWashington, DCRemote$179,300–$232,416 / hourMust have repeated experience successfully directing significantly complex architecture initiatives over $7 million, developing capabilities that typically involve different stakeholders, multiple lines of business, many solution varieties, highly regulated environments, business transformations at mass scale. Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak.
NewManager, Medicaid Policy And Payment Model Implementation - Remote UnitedHealth Group Inc.Manager, Medicaid Policy And Payment Model Implementation - RemoteReston, VARemote$112,700–$193,200 / yearBy delivering objective, data-driven research, program planning and development, technical assistance, implementation, post-implementation analytics, and evaluations, OSC/Lewin supports current program activities, informs future program investments and supports strategic decision processes that improve the health and well-being of the nation's citizens. Provide policy consultation, structured analysis, and thought partnership to CMS on Medicaid payment and delivery-system reforms, including alternative payment models, value-based care, hospital global budgets, advanced primary care, and multi-payer alignment.
Remote- Customer Experience Service Nexora TalentRemote- Customer Experience ServiceBaltimore, MDRemoteIn this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion. You will work with clients who are organizing personal plans and scheduled experiences, helping them stay informed, prepared, and confident every step of the way.
Customer Service to UX Research Career Changer Apprenticeship (Remote) UX WomanCustomer Service to UX Research Career Changer Apprenticeship (Remote)Washington, DCRemote$85,000–$130,000 / yearTell a compelling story about users by showcasing user types, personas, stakeholder maps, journey maps, process maps, service blueprints, ideation matrixes, sketches, wireframes, UX workflows, prototypes and other visual deliverables. Lead discovery research by managing user recruitment, creating research plans, writing interview guides, leading 8-16 discovery interviews, and synthesizing interview insights.
Customer Service Representative - State Farm Agent Team Member Michael Doyle - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBaltimore, MDRemoteFull timeAs a Customer Service Representative - State Farm Agent Team Member with Michael Doyle - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Travel customer representative/REMOTE Effortless travel solutions ETSTravel customer representative/REMOTEAlexandria, VirginiaRemoteAs a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Remote - Customer Care – Travel & Hospitality Destination CareersRemote - Customer Care – Travel & HospitalityBaltimore, MarylandRemote$40,000–$70,000 / yearKey Responsibilities: Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings Requirements: Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities $40,000 - $70,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Job Title: Customer Care Representative – Travel & Hospitality Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel.
Remote Hotel Reservations Specialist | Customer Support Destination CareersRemote Hotel Reservations Specialist | Customer SupportBaltimore, MarylandRemoteKey Responsibilities Process and confirm hotel bookings through preferred travel partners Communicate with clients regarding rates, availability, and details Provide professional customer service via phone, email, or chat Research properties and destination amenities to match client needs Maintain accurate records of reservations and client preferences What You’ll Bring Exceptional communication and organization skills Enthusiasm for travel, hotels, and guest satisfaction Self-discipline and accountability in a remote environment Basic computer proficiency and comfort learning new systems What We Provide 100 % remote structure with flexible scheduling Access to professional travel training and certification paths Mentorship and advancement opportunities within Destination Knot Access to industry discounts after completion of onboarding Start your remote career in travel with a team that values service, growth, and professionalism. Location: Remote (U.S.) Employment Type: Flexible Remote Position Industry: Travel & Hospitality About the Role We are expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support.
Remote Customer Experience Coordinator Nexora TalentRemote Customer Experience CoordinatorBaltimore, MDRemoteAs a Customer Experience Coordinator, you will communicate with clients, assist with scheduling and service coordination, provide accurate information, and help create outstanding customer experiences. In this role, you will support clients by coordinating services, answering questions, and ensuring every interaction is smooth, organized, and positive from start to finish.
Luxury Travel Consultant – Customer Experience (Remote) Effortless travel solutions ETSLuxury Travel Consultant – Customer Experience (Remote)Rockville, MarylandRemoteEffortless Travel Solution is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.
Customer Experience Manager, Federal - Splunk (Remote) CiscoCustomer Experience Manager, Federal - Splunk (Remote)Reston, VirginiaRemoteCoordinates CX, delivery, and partner resources to execute against lifecycle milestones •Trusted advisor to senior IT and business stakeholders, leading resources across Cisco and addressing challenges with proactive solutions to improve satisfaction •Leads customer engagement efforts to uncover business priorities, shape success strategies, and showcase ROI/progress toward business goals •Aligns E2E plans with both customer goals and Cisco’s strategic priorities, proactively advocating for Cisco’s key initiatives even where they diverge from customer focus •Aligns with sales on growth opportunities and account strategies and acts as the customer’s voice within Cisco for high-priority issues •Leads customer engagements, collaborates and communicates across internal teams and partners to ensure alignment and delivery of a unified customer experience •Coordinates across teams during periods of high visibility outages or escalations to seek solutions •Collaborates with customers and internal teams to deliver proactive and predictive experiences, while influencing execution through shared insights •Applies advanced portfolio and financial expertise to make data‑driven decisions that maximize customer value and Cisco growth •Utilizes metrics and business intelligence to develop and execute targeted adoption strategies that align with customer business objectives, reducing churn and maximizing renewal potential •Partners with CSS and BE to implement automation and digitization strategies that support durable growth and efficiency Minimum Qualifications Bachelors + 12 years of related experience, or Masters + 8 years of related experience, or PhD + 5 years of related experience, or equivalent relevant work experience Associate level (e.g., CCNA) or equivalent relevant certification expected. What You'll Do: •Leads creation and execution of E2E plans across 2-3 accounts, strategically aligning the adoption of Cisco software and services with customer goals and driving measurable outcomes •Applies good understanding of Cisco's product and service portfolio to drive delivery innovation, growth, and strategic alignment •Accountable for financials for defined accounts including services revenue, margin and making needed strategic investment decisions •Oversees service performance and customer outcomes, identifying risks and recommending mitigation actions with an impact across accounts or regions •Demonstrates strong technical expertise in Cisco’s network, software, and technology products; integrates this knowledge to enable technical adoption across multiple accounts •Serves as an ambassador and supports improvements to processes and tools for logging technical friction and adoption blockers; helps monitor resolution and communication of feedback •Integrates Cisco technologies across accounts and applies AI-driven insights.
Smart Home Service Technician (Remote) Sight and Sound SystemsSmart Home Service Technician (Remote)Dulles, VirginiaRemoteThis position requires zero physical deployment, heavy lifting, or field infrastructure handling, making it an exceptional fit for qualified technical experts seeking a strictly sedentary, high-level diagnostic role. Designed specifically for senior field technicians or automation programmers looking to transition away from physical installation, ladder climbs, and daily travel into a 100% desk-based remote support architecture.