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Site Manager

The Assistant Manager will support the Site Manager in overseeing daily operations of a high-volume Scanning, Copy, and Mail Services team. Maintain accurate documentation, including job logs, time records, and productivity reports; Troubleshoot issues with equipment, workflow, and client needs to maintain smooth operations.

Salary

ACTIVE

HOUR

Overview:
About IST Management: IST Management Services is the fastest-growing national facilities management company, specializing in Business Process Outsourcing (BPO) solutions. We provide cutting-edge support in physical and digital information management, including Facilities Management, eDiscovery, and Electronic Document Services Position Summary: The Assistant Manager will support the Site Manager in overseeing daily operations of a high-volume Scanning, Copy, and Mail Services team. This role requires hands-on leadership, attention to detail, and the ability to ensure a high standard of client satisfaction and employee performance. The ideal candidate will demonstrate excellent communication, problem-solving, and organizational skills, as well as a strong commitment to operational excellence. Key Responsibilities:<ul><li>Supervise and coordinate day-to-day operations of scanning, copying, and mail functions</li><li>Provide leadership and direction to team members, including scheduling, task delegation, and performance oversight</li><li>Ensure production quality standards, turnaround times, and client SLAs are consistently met</li><li>Train, coach, and mentor team members to enhance skill development and service quality</li><li>Support and step in for the Site Manager as needed, including attending client meetings and reporting</li><li>Maintain accurate documentation, including job logs, time records, and productivity reports; Troubleshoot issues with equipment, workflow, and client needs to maintain smooth operations</li><li>Monitor inventory of supplies and coordinate with vendors or management for replenishment</li><li>Foster a professional, service-oriented environment that aligns with IST’s values and client expectations</li></ul>What We Offer:<ul><li>Competitive salary and benefits package</li><li>Career development and leadership training opportunities</li><li>A professional, client-focused, and fast-paced work environment</li><li>A chance to lead within one of the fastest-growing companies in the industry</li></ul>Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Pet Insurance and Bonus Incentives! Hourly Compensation: $23.00-$24.00 USD per hour, depending on production experience  

Responsibilities:
This direct hire role is for an Assistant Site Manager. Hours will range within M-F 6:00AM- 7:00PM.<ul><li>Oversee the execution of high-volume mail scanning and document production tasks, ensuring accuracy, efficiency, and compliance with service level agreements</li><li>Manage daily workflow and task assignments for the scanning, copying, and mail team to meet client deadlines and quality expectations</li><li>Monitor staff performance and provide on-the-job training, coaching, and support to maintain high service standards</li><li>Serve as the primary point of contact for escalated client requests or operational issues, ensuring prompt and professional resolution</li><li>Ensure team adherence to established procedures and protocols for handling confidential and time-sensitive materials</li><li>Coordinate maintenance and troubleshooting of scanning, imaging, and mailing equipment to minimize downtime and disruptions</li><li>Assist the Site Manager with reporting, staffing, and continuous process improvement initiatives to drive productivity and client satisfaction</li><li style="list-style-type:none"> </li></ul>

Qualifications:
Requirements:<ul><li>Prior experience in a mailroom, scanning, copy center, or facilities services environment required</li><li>Excellent organizational and multitasking skills</li><li>Proficiency with scanning and imaging systems and standard office equipment</li><li>Strong customer service and communication skills</li><li>Ability to work Monday–Friday within a shift range of 6:00 AM – 7:00 PM</li><li>High school diploma or equivalent required; additional education or certifications a plus</li><li>Must have access to reliable transportation</li><li>Professional appearance and demeanor</li><li>Lifting up to 55 pounds</li><li>Must be able to pass a drug screening and background checks</li></ul>IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com. Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission. <div>IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.</div>

IST Management Services

Asst. Site Manager - High Volume Mail/Scanning

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[AW]-iCims

This role includes managing frontline staff, ensuring compliance with service level agreements, maintaining operational efficiency, and serving as the primary liaison between IST Management and the client. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Overview:
About IST Management: IST Management Services is the fastest-growing national facilities management company, specializing in Business Process Outsourcing (BPO) solutions. We provide innovative support in physical and digital information management, including Facilities Management, eDiscovery, and Electronic Document Services. Position Summary: The Site Manager is responsible for the overall leadership, performance, and client satisfaction of a high-volume Scanning, Copy, and Mail Services operation. This role includes managing frontline staff, ensuring compliance with service level agreements, maintaining operational efficiency, and serving as the primary liaison between IST Management and the client. The ideal candidate brings strong leadership, process improvement, and customer service skills, with the ability to foster a high-performing and responsive team culture. Key Responsibilities:<ul><li>Direct and oversee all high-volume mail scanning, copying, and document production operations to ensure accuracy, timeliness, and compliance with contractual SLAs</li><li>Lead planning and execution of daily workflow, resource allocation, and staffing strategies to meet dynamic client requirements</li><li>Supervise, mentor, and evaluate team performance; implement training and development plans to build a high-performing team</li><li>Serve as the primary liaison with the client, addressing escalated issues, managing expectations, and ensuring satisfaction with all on-site services</li><li>Enforce compliance with all procedures for handling confidential and time-sensitive materials, ensuring legal and regulatory standards are upheld</li><li>Provide regular reporting, performance analytics, and recommendations to senior leadership; identify and implement continuous improvement initiatives</li></ul>Qualifications:<ul><li>3+ years of management experience in a facilities, mailroom, digital imaging, or document services environment preferred</li><li>Strong leadership and people management skills with the ability to coach and develop teams</li><li>Excellent organizational, communication, and problem-solving abilities</li><li>Proficient with scanning, imaging, and mailing equipment, as well as workflow optimization</li><li>Experience handling confidential materials in compliance with security and privacy protocols</li><li>High school diploma or equivalent required; additional education or certifications a plus</li></ul>What We Offer:<ul><li>Competitive salary and benefits package</li><li>Career development and leadership training opportunities</li><li>A professional, client-focused, and fast-paced work environment</li><li>A chance to lead within one of the fastest-growing companies in the industry</li></ul>Benefits Include:Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, Pet Insurance and Bonus Incentives Hourly Compensation: $27.00-$28.00 USD per hour, depending on production experience  

Responsibilities:
This direct hire role is for a Site Manager. Hours will range within M-F 6:00AM- 7:00PM.<ul><li>This direct hire role is for a On-Site Operations Manager. Hours will range within M-F 6:00AM- 7:00PM. <ul><li>Monitor staff performance and provide on-the-job training, coaching, and support to maintain high service standards</li><li>Ensure team adherence to established procedures and protocols for handling confidential and time-sensitive materials</li><li>Coordinate maintenance and troubleshooting of scanning, imaging, and mailing equipment to minimize downtime and disruptions</li><li>Manage reporting, staffing, and continuous process improvement initiatives to drive productivity and client satisfaction</li></ul> </li></ul>

Qualifications:
Requirements:<ul><li>Prior experience in a mailroom, scanning, copy center, or facilities services environment required</li><li>Excellent organizational and multitasking skills</li><li>Proficiency with scanning and imaging systems and standard office equipment</li><li>Strong customer service and communication skills</li><li>Ability to work Monday–Friday within a shift range of 6:00 AM – 7:00 PM</li><li>High school diploma or equivalent required; additional education or certifications a plus</li><li>Must have access to reliable transportation</li><li>Professional appearance and demeanor</li><li>Lifting up to 55 pounds</li><li>Must be able to pass a drug screening and background checks</li></ul>IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com. Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission. <div>IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.</div>

Site Manager - High Volume Mail/Scanning

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ADAPTED_NOW

Pharmacy Technician

As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: Work at Home Guidance.

YEAR

Become a part of our caring community and help us put health first Bring your unique talents and perspectives to CenterWell and help us bring better healthcare solutions to our members. At CenterWell, you’ll have the opportunity to interact with members, provide professional advice, and enable positive outcomes in a growing organization and have the option to work at home. Centerwell’s innovative approach to mail-order pharmacy solutions enables us to outpace the competition, with the well-being of our members in mind. Our innovative Pharmacy Solutions offers a cost-effective, easy way for our members to receive their medications without waiting in line, and giving them back more time in their days to enjoy life. We’re looking for people from a variety of healthcare backgrounds to join our growing pharmacy team and work with people at all levels of the industry. At Centerwell, you’ll partner with people who care. + Provides resolution or outreach for resolution on prescriptions that are incomplete, invalid, or contain clinical issues preventing the fulfillment of the request + Decisions based on interpretation of area/department policy and methods for completing assignments + Works within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works under minimal direction + Communicate with physician offices and hospitals via fax or telephone + Responsible for researching and updating clarifications and denials on patient profiles + Responsible for making or taking phones calls to and from providers, patients and/or retail pharmacies. + Ability to solve problems and encourage others in collaborative problem solving. + Self-directed, but also able to work well in a group. + A positive, proactive attitude, energetic, highly motivated and a self-starter. Use your skills to make an impact Required Qualifications CandidatesMUSTreside in one of the following states: Ohio, Florida Arizona, Texas + Must have an active Pharmacy Technician License in the state you reside + 1+ years of experience as a Pharmacy Technician in a retail, mail order or hospital pharmacy + Ability to solve problems and encourage others in collaborative problem solving + Self-directed, but also able to work well in a group + A positive, proactive attitude, energetic, highly motivated and a self-starter + Inbound/outbound call experience in any pharmacy setting + Strong communication skills both written and verbal + Great attention to detail + Ability to handle multiple tasks simultaneously + Ability to work accurately and efficiently while performing repetitive tasks + Proficiency using MS Office, navigating multiple systems and platforms and ability to troubleshoot and resolve basic technical difficulties in a remote environment. Required Work Schedule: + Workstyle: Remote work at Home + Locations:Ohio, Florida Arizona, or Texas + Schedule: Must have the flexibility to work Monday through Friday between 8:00am-8:00pm Eastern Time 40 hours per week, or Saturdays 8:00 AM - 4:30 PM Eastern + Travel: None Preferred Qualification + High School Diploma or GED + National Certification, PTCB/CPhT Additional Information Interview Process As part of our hiring process for this opportunity, we will be using technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.  SSN Alert Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website. As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: Work at Home Guidance At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About us About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. ​ Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options https://www.partnersinprimarycare.com/accessibility-resources

CenterWell

Dr Call Mail Operations Pharmacy Technician

Humana

Staff Pharmacist

Possesses a current Pharmacy-Based Immunization Delivery certificate from the American Pharmacist Association (APhA), or an equivalent certification from a program recognized by the State of Ohio Board of Pharmacy. Membership in the American College of Clinical Pharmacy (ACCP) and or the American Society of Health System Pharmacists (ASHP) Experience in ASHP residency requirements, including current preceptor for students.

Location: Valley View Biweekly Hours: 80.00 Shift: M-F 7a-7p, Sat 8-4, rotating shifts/ weekends The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers. Summary: Provides Specialty Pharmacy Services at a proficient level of Pharmacy practice. Upholds the mission, vision, values, and customer service standards of The MetroHealth System. Qualifications: Required: Bachelor of Science degree in Pharmacy from a State of Ohio Board of Pharmacy approved institution. Possesses a current Pharmacist License from the State of Ohio Board of Pharmacy. Possesses a current Pharmacy-Based Immunization Delivery certificate from the American Pharmacist Association (APhA), or an equivalent certification from a program recognized by the State of Ohio Board of Pharmacy. Possess a current Basic Life Support (BLS) certification from the American Heart Association (AHA) or obtains within 90 days of hire. Strong knowledge of billing practices for Medication Therapy Management (MTM). Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds. Preferred: Pharm.D. degree from a State of Ohio Board of Pharmacy approved institution. Completion of an American Society of Health-Systems Pharmacists (ASHP) accredited residency. Demonstrated effectiveness in time management, support staff supervision, problem identification/resolution, and decision-making. Membership in the American College of Clinical Pharmacy (ACCP) and or the American Society of Health System Pharmacists (ASHP) Experience in ASHP residency requirements, including current preceptor for students. Board Certification in Specialty Pharmacy, Ambulatory Care, or other similar certification. Completion of 30 hours of Specialty Pharmacy continuing education in chosen area of expertise within the previous two (2) years. One year of experience working within a specialty pharmacy. Demonstrated experience with accreditation processes and insurance contracts. Physical Requirements: May sit, stand, stoop, bend, and ambulate intermittently during the day. May need to sit or stand for extended periods. See in the normal visual range with or without correction. Hear in the normal audio range with or without correction. Finger dexterity to operate office equipment required. Ability to communicate in face-to-face, phone, email, and other communications. Ability to see computer monitor and departmental documents.

MetroHealth

Staff Pharmacist - Specialty-Pharmacy Retail Central Fill/Mail

Metro Health

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IST Management Services

IST Management Services

CenterWell

MetroHealth