This position requires operational knowledge of office equipment in the Pacemaker department as well as department specific equipment including monitors, device programmers, non-invasive blood pressure cuff, scanner, fax machine, printer, phone system, computer, and commonly used hospital computer programs. Must also be service oriented and have excellent computer skills, problem solving skills, customer service skills, organizational skills, multi-tasking skills, professional interpersonal skills, time management skills, telephone etiquette, and have the ability to prioritize work.