Additionally, the Manager will handle escalated items for both Investors and Borrowers and is expected to fully understand day-to-day CRE servicing responsibilities as well as multiple product types of CRE loans, including Commercial Mortgage-Backed Securities (CBMS), debt fund, and Single-Family Residential (SFR) loans. Team Building: Lead and support a team of Asset Managers and Portfolio Managers, providing adequate ongoing training, guidance, coaching, and oversight to ensure timely and accurate management of loan servicing activities and Borrower requests.