Chick-fil-A has been recognized by Forbes for Best Customer Service (2026), America's Dream Employers (2026), America's Best Companies (2026), America's Best Large Employers (2026), Most Trusted Companies in America (2026), Customer Experience All Stars (2024), Best Brands for Value (2025), Best Brands for Social Impact (2023), Best Employers for Women (2023), and The Halo 100 (2022). Locally owned and operated by James Sullivan, who began his Chick-fil-A journey as a Team Member at age 16, served in Chick-fil-A's Leadership Development Program, and ultimately returned to his hometown restaurant as the Owner/Operator.