Office of the Attorney GeneralVolunteer Mediator, Consumer Protection Division, Mediation Unit, Baltimore Office of the Attorney GeneralVolunteer Mediator, Consumer Protection Division, Mediation Unit, BaltimoreBaltimore, MDThe CPD enforces the Maryland Consumer Protection Act and related statutes, focusing on unfair, deceptive, and illegal business practices involving consumer goods and services, real estate, credit, and debt collection. How You Can Benefit: As a volunteer mediator, you will develop a greater understanding of the rights and responsibilities of consumers and businesses and learn about state, federal and local consumer laws on subjects such as advertising, deceptive trade practices, auto repairs and sales, contracts, housing, telemarketing and warranties.
ConsultNetMediation Case Coordinator ConsultNetMediation Case CoordinatorVarious, MDGenerates and consolidates mediator lists, appoints mediators; secures locations and participant availability for scheduling purposes, schedule the in-person or virtual mediation and generates corresponding letters; and assists with administering the straight-in mediation case docket, including analyzing requests and relevant documentation and determines next steps. • Provides administrative support for special projects and initiatives, including marketing campaigns, responding to parties' interest in mediation and solicitating arbitration cases; and trains and offers guidance to staff as needed on issues of moderate complexity.