Other duties as assigned QUALIFICATIONS: CCMA, CMA, NCMA or RMA certificationAble to read, write, communicate, and present a neat professional appearanceCreate a good impression as a friendly, empathetic, efficient individual as this position has the first contact, phone or face-to-face, with the patientDemonstrate reliability, a pleasant attitude, and a willingness to perform the duties as requiredDemonstrate effective communication with physicians and co-workersAble to maintain and comply with patient confidentiality and integrity on all matters (Must be located in the Boise, Idaho or surrounding area) RESPONSIBILITIES: Associate with patients in a friendly mannerPrepares patient charts for daily scheduled appointments by locating and requesting all necessary records from available resources, including prior endoscopy and pathology reports, following the records retrieval guide for each appointment type.