DUTIES AND RESPONSIBILITIES: Assist the Investigation Department staff in various tasks which may include: sending referral notice letters to appropriate agencies, inputting complaints into the Board's database to create an investigation file, send notice of insufficient information to complainants, answer email questions, obtain information to add to case files including other state Board orders and conviction documents, follow-up on outstanding items and subpoenas, upload images to database and create image links to add to the case file. Assist the Investigation Department staff in various tasks which may include: sending referral notice letters to appropriate agencies, inputting complaints into the Board's database to create an investigation file, send notice of insufficient information to complainants, answer email questions, obtain information to add to case files including other state Board orders and conviction documents, follow-up on outstanding items and subpoenas, upload images to database and create image links to add to the case file.