Partner cross-functionally to resolve complex technical, commercial, and operational challenges, working closely with Engineering, Pricing, Manufacturing, Product Management, Customer Care, Supply Chain, and Outside Sales while serving as a key escalation point for customer and business issues. In This Role, Your Responsibilities Will Be: Lead and develop the Technical Inside Sales organization, establishing clear performance expectations, coaching and developing employees, managing team resources, and building a high-performing culture focused on accountability, customer service, and continuous improvement.