The role requires strong analytical, customer service, and problem-solving skills to investigate and resolve complex timekeeping issues, support payroll processing, perform audits, and partner with Human Resources, Payroll, Labor Relations, Benefits, Compliance, and Information Technology teams to ensure accurate and timely workforce data management. This position serves as a subject matter resource for employees, supervisors, managers, and business partners by ensuring accurate time reporting, leave tracking, accrual administration, and compliance with company policies, labor agreements, and applicable regulations.