The ideal candidate will bring deep, current technical knowledge across Apple, Microsoft, mobile, collaboration, conferencing, networking, security, and smart-device ecosystems, along with excellent interpersonal skills and exemplary written and verbal communication. Provide expert-level support for the Apple ecosystem, including iPhone, iPad, Apple Watch, iOS, iPadOS, watchOS, Apple IDs, iCloud services, device enrollment, mobile applications, accessories, connectivity, synchronization, backup, and secure configuration.