Key functions for this role include: Project Management - Create, coordinate, and conduct different phases of project creation and implementation, establishing project plans, engaging in appropriate follow-up, and crafting deliverables; Division Strategy & Execution - Supporting the COO by being a key policy, budget, and operations thought partner to optimize each team's impact, which includes preparing briefs and talking points and strategizing about short- and long-term planning to meet strategic goals; Executing ad-hoc projects and address critical requests that necessitate 24/7 response times outside of regular business hours to support critical, urgent, or risk/emergency related incidents. Major duties include, but are not limited to: Plans, organizes, and supervises the operation of a program(s) and its activities in accordance with the mission and goals of an agency; develops new programs to support the strategic direction of the agency; advises and consults with administration/division managers; meets with appropriate staff to identify and resolve problems or conflicts; makes or recommends final decisions regarding policy, operations, and administrative procedures of the program.