The Corporate Billing Customer Service Representative is responsible for contacting customers to obtain payment statuses on past-due invoices, research past due invoices if needed, document obtained statuses in the cbCentral system, provide customers requested copies of invoice documents to support past due statuses, enter customer reported disputes and requests for account adjustments into the cbCentral system, work and resolve cbCentral assigned tasks, solicit customer enrollment for e-mail statements and answer and resolve in-bound calls placed to the Corporate Billing Customer Service Queue. Remote or hybrid: For remote or hybrid positions, a secure and distraction-free setting is required, with a reliable internet connection (cable or fiber preferred, mobile hotspots not acceptable).