111 Results for

Online Customer Service Jobs in Westfield, MA

Jobs

$17–$31.30 / hour

Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Holiday/PTO Requirements: As a 24-hour call center operation, we will treat holidays as normal working business days, unless you have been approved for time off.

30+ days ago

Easthampton, MA

Remote

p>The Williston Northampton School is seeking a dedicated and service-oriented Remote Customer Service Representative to provide exceptional support to prospective families, current students, parents, alumni, and community members. This position serves as a key point of contact for inquiries, helping deliver an outstanding customer experience while supporting the school's commitment to academic excellence and community engagement.

1 day ago

p>This is telephone customer service position providing excellent customer service to all callers, which includes answering calls in a courteous manner, identifying callers' needs, and transferring callers to the appropriate parties and logging the calls into the telephone log. A Catholic-based, non-profit organization, we serve patients and their loved ones with home care (skilled nursing, physical/occupational and speech therapy and medical social work), palliative care, hospice and bereavement services.

30+ days ago

East Hartford, CT

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We are seeking Customer Service Representatives to support incoming customer inquiries as the first point of contact.

#CareerBuilder #Monster #Dice #Indeed #LinkedIn.

4 days ago

GLASTONBURY, Connecticut

Remote

p style="margin:0px">For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.

We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community.

4 days ago

West Springfield, MA

$15–$17 / hour

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

10 days ago

p>Key Responsibilities:

Answer incoming calls and chats, and respond to customer inquiries promptly and courteously Schedule and coordinate HVAC service appointments and technician dispatches Provide accurate information about products, services, pricing, and company policies Follow up with customers to confirm appointments and ensure satisfaction after service Manage customer accounts and update records in the CRM system (Service Titan) Handle billing inquiries and process payments when needed Work closely with technicians and management to ensure timely service delivery Resolve customer issues efficiently and escalate complex concerns when appropriate.

Qualifications:

High school diploma or equivalent (Associate's degree preferred) 1-3 years of experience in customer service, preferably in HVAC, plumbing, or home services Strong verbal and written communication skills Excellent organizational and multitasking abilities Proficiency with computers and CRM/scheduling software (e.g., ServiceTitan, Housecall Pro, or similar) Positive attitude and strong problem-solving skills Ability to remain calm and professional under pressure.

4 days ago

Glastonbury, CT

Company Overview: Coe Bancroft - State Farm Agent, a dynamic and forward-thinking player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our team as Customer Service Representative - State Farm Agent Team Member. Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! www.coebancroft.com.

30+ days ago

Windsor, CT

p>Should a Candidate be submitted to fill a position by a recruiting or staffing services agency ("Agency"), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement. This role engages directly with walk-in customers, coordinates with sales, drivers, and warehouse teams, and delivers exceptional counter and phone service.

20 days ago

Hartford, CT

The Rally Group is looking for a motivated and detail-oriented Customer Service Representative to join our growing team! If you’re ready to build relationships, support customers, and be part of exciting events, we’d love to hear from you!

30+ days ago

Newington, CT

Customer service representative Customer support Call center Customer satisfaction Problem-solving Communication skills Customer inquiries Ticketing system Customer complaints Conflict resolution Product knowledge Order processing Service inquiries Multitasking Active listening Empathy Resolution time Customer feedback Service excellence Escalation management Chat support Email support CRM (Customer Relationship Management). You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns.

30+ days ago

Manchester, CT

30+ days ago

Easthampton, MA

$48,431.68–$72,647.52 / year

This role is responsible for maintaining accurate order processing, responding to customer inquiries, and coordinating with internal teams to ensure timely delivery and customer satisfaction.

Enpro carefully considers a wide range of compensation factors including the background, education, training, and experience required, as well as geographic considerations such as cost of labor, and applicable local and state laws.

30+ days ago

East Hartford, CT

For more information, please go to https://www.e-verify.gov/employee or view the poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster.pdf. This position is responsible for accurate and prompt processing of customer orders and full order life cycle management: order processing, order management, order changes, cross collaboration required for order fulfillment, and leading all order related communication to the customer.

30+ days ago

Agawam, MA

Braman is seeking a Customer Service Representative to effectively conduct inside sales calls, scheduling, and customer/technician communications by performing the following essential duties: Receives and processes a high volume of phone calls from clients, prospective customers, and Braman employees in a prompt, courteous manner. Conducts inside sales activities for residential and commercial customers, such as selling services to prospective clients and upgrading existing services.

25 days ago

Agawam, MA

p>Braman is seeking a Customer Service Representative to effectively conduct inside sales calls, scheduling, and customer/technician communications by performing the following essential duties:

Receives and processes a high volume of phone calls from clients, prospective customers, and Braman employees in a prompt, courteous manner.
Conducts inside sales activities for residential and commercial customers, such as selling services to prospective clients and upgrading existing services.

8 days ago

Hartford, Connecticut

$18–$28 / hour

In this role, you will assist customers with transportation service inquiries, ride scheduling, and general support while helping ensure a positive customer experience.

AV Taxi Rides is seeking a professional and customer-focused Customer Service Representative (CSR) to join our team in Hartford.

14 days ago

Westfield, Massachusetts

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At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families.

If you’ve got the charm of a customer service pro and the heart of a dog mom (or dad), grab a name tag—we’re saving you a spot. .

4 days ago

Simsbury, CT

As a Customer Service Representative - State Farm Agent Team Member with Matt Martin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

30+ days ago

Windsor, CT

$17.50–$23.64 / hour

WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. Processes customer service requests, problem inquiries and fields transactions of high-level complexity within business segment independently and proficiently.

30+ days ago

Pittsfield, MA

p>Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.

30+ days ago

Torrington, CT

As a Customer Service Representative - State Farm Agent Team Member with Amie Chasse - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

30+ days ago

Suffield, CT

As a Customer Service Representative - State Farm Agent Team Member with Christopher Schoelen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

30+ days ago

Holyoke, MA

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Answer incoming phone calls in a timely and polite manner, clearly determine the purpose of the call, and answer/forward all the customers' questions and/or concerns.

The specific pay rate/salary offered to a candidate may be influenced by several factors including experience, education, specialized certifications from OEMs, and where the job is located.

8 days ago

Hartford, Connecticut

h2>Job Summary:

Pacific Rise Co is seeking a dedicated and customer-focused Customer Service Representative to join our Hartford, CT team. This role is responsible for assisting customers, resolving inquiries, maintaining accurate records, and ensuring a positive client experience throughout every interaction.

6 days ago

Hartford, CT

$17–$31.30 / hour

As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

30+ days ago

Westfield, MA

$18–$20 / hour

Follow up on jobs by meeting with the group leaders to make sure the jobs are on track to ship as scheduled (per the scheduled ship dates, status reports and conversations with customers). The volume of phone calls is very high; you will need to be friendly but efficient in order to keep other customers from becoming frustrated while waiting on hold.

30+ days ago

Enfield, CT

As a Customer Service Representative - State Farm Agent Team Member with Jo Ann Walk - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. As a board member of the Rotary Club of Enfield, North Central Chamber of Commerce, and Allied Community Services, I believe in making a positive impact both in and out of the office.

30+ days ago

Torrington, Connecticut

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At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. Whether you're interested in advancing your technical skills, expanding your knowledge of automotive repair, or developing your sales and customer service abilities, we provide ongoing training and development opportunities to support your career aspirations.

30+ days ago

Hartford, CT

Full time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

30+ days ago

Southampton, Hampshire

£12.71–£12.71 / hour

My client is seeking an experienced Customer Service Representative to manage the following : * Responding to customer enquiries promptly and professionally. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.

30+ days ago

West Hartford, CT

You bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. https://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2024/6/clientdata_1147511/4/1555/acc87ee8-b0cc-448a-ad13-6442429c04d7.pdf.

30+ days ago

West Springfield, MA

30+ days ago

Farmington, CT

p>The Customer Service Representative (CSR) is responsible for providing excellent customer service to all internal and external customers by communicating effectively with customers and the team members within the Service and Spare Parts Departments.

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team.

27 days ago

Vernon, CT

As a Customer Service Representative with Brian Booth State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

30+ days ago

TORRINGTON, CT

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

30+ days ago

Hartford, CT

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

24 days ago

Vernon, CONNECTICUT

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We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. ROLE DESCRIPTION: As a Customer Service Representative with Brian Booth State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.

30+ days ago

East Windsor, CT

$21–$22 / hour

li> Supports sales team by developing and maintaining positive customer relations with clients/customers, which can substantially affect service and/or product revenue(s).

Works with customers and/or distributors to receive accurate account of equipment failures and provides reports to management.

6 days ago

Enfield, CT

Enthusiastic and motivated to assist customers with insurance and financial services to help them manage the risks of everyday life, recover from the unexpected, and realize their dreams. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs required for the position sought.

30+ days ago

Manchester, CT

Employment Type: Full-Time

Position Overview

The Customer Service Representative is responsible for managing customer orders, coordinating delivery schedules, and serving as the primary point of contact for customer inquiries related to production orders. This role works closely with shipping, production, and internal teams to ensure accurate order processing and on-time delivery.

Responsibilities

Enter and process customer orders within the ERP system.

29 days ago

$20–$24 / hour

p>WECTEC Staffing Services delivers customer-focused solutions, offering everything from high-volume, cost-effective staffing to specialized niche roles, while maintaining best-in-class service. This team is looking for a Experience documenting customer issues in detail and customer-focused Customer Care Representative to support the utility bill management operations.

30+ days ago

Manchester, Connecticut

This position ensures customer print, finishing, mailing, and fulfillment needs are met by coordinating job specifications, tracking production progress, and maintaining accurate job documentation throughout the entire production cycle. With advanced sheetfed, web, large format, digital press capabilities — plus New England’s largest bindery/finishing operation — we’re proud of our history and excited about our future.

18 days ago

E. Longmeadow, MA

$17–$21 / hour

We are proud to provide top quality medical services, wellness exams, preventative care, vaccines, diagnostic services, radiographs, spays, neuters, dental procedures, and soft tissue surgeries to the community for over 30 years, and we've recently added exotic pet care to repertoire in the past 2 years as well. The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and managing the day's scheduled appointment via check-in and check-out.

30+ days ago

Farmington, CT

$17.80–$18.50 / hour

Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.

11 days ago

Hartford, CT

$23–$25 / hour

p>Responsible for servicing and/or processing financial and administrative transactions during the policy lifecycle including but not limited to payments, disbursements, in-force illustrations, and claims support. Charged with providing a first-class customer experience, which meets regulatory guidelines and supports the company's wealth management strategy.

1 day ago

Newington, CT

$25,000–$38,000 / year

Location: 160 Rubber Avenue, Naugatuck, CT 06770 AND 460 New Britain Avenue Newington, CT 06111. Ability to prioritize and multitask, work in fast pace office setting.

30+ days ago

Westfield, Massachusetts

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At Zoom Drain, we take great care in cultivating the careers of our employees.

Customer Service /Dispatcher Qualifications | WHAT YOU BRING.

15 days ago

Windsor Locks, CT

Full time

p>Aiello Home Services, a leader in Plumbing, HVAC, Drain Cleaning, and Electrical services for over 90 years, is growing! We’re seeking a customer service professional to convert inbound calls into booked service appointments and provide scheduling and administrative support.

30+ days ago

South Windsor, CT

As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns.

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies.

7 days ago

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Online Customer Service Jobs in Westfield, MA

Customer Service Representative - Behavioral Health (Monday-Friday 11:00AM-7:30PM EST) CVS Health Corp

Remote Customer Service Representative The Williston Northampton School

Administrative Assistant (Customer Service Representative) Trinity Health

Call Center/Customer Service Representative in East Hartford, CT 06108 Amicis Global

Customer Service Representative Crum & Forster

Customer Service Representative U-Haul

Customer Service Representative Clean Climate HVAC

Customer Service Representative - State Farm Agent Team Member Coe Bancroft - State Farm Agent

Customer Service Representative SRS Distribution Inc

Customer Service Representative The Rally Group

Part Time Customer Service Representative starting at 17 hourly Raymours Furniture Co Inc

Customer Service Representative starting at 17 hourly Raymours Furniture Co Inc

Customer Service Representative Enpro Inc

Customer Service Representative Brenntag SE

Customer Service Representative Braman Termite & Pest Elimination

Customer Service Representative - Call Center Experience Preferred Braman Termite & Pest Elimination

Customer Service Representative AV Taxi Rides

Customer Service Representative (Flexible Working Hours) Destination Pet

Customer Service Representative - State Farm Agent Team Member Matt Martin - State Farm Agent

Call Center Customer Service Representative Waste Management Inc

Customer Service Representative ($16/hr) U-Haul International Inc

Customer Service Representative - State Farm Agent Team Member Amie Chasse - State Farm Agent

Customer Service Representative - State Farm Agent Team Member Christopher Schoelen - State Farm Agent

Customer Service Representative VIVE Collision

Customer Service Representative Pacific Rise Co

Customer Service Representative CVS Health Corp

Customer Service Representative (Manufacturing) Westfield Electroplating Co

Customer Service Representative - State Farm Agent Team Member Jo Ann Walk - State Farm Agent

Customer Service Representative Midas

Spanish Bilingual Limited Service Customer Service Representative Maximus

Customer Services Representative Nicholas Associates Group Limited

Customer Service Representative Starting at 17 hourly Raymours Furniture Co Inc

Customer Service Representative 17 hourly Raymours Furniture Co Inc

Customer Service Representative Trumpf SE + Co KG

Customer Service Representative - State Farm Agent Team Member Brian Booth - State Farm Agent

Customer Service Representative Midas - AMG Enterprises

Customer Service Representative U-Haul International Inc

Bilingual Licensed Insurance Customer Service Brian Booth - State Farm Agency

Customer Service Spec, Assoc Artech LLC

Customer Service Representative - State Farm Agent Team Member Chris Wilder - State Farm Agent

Customer Service Rep Top Prospect Group LLC

Customer Service Representative Westinghouse Electric Co LLC

Customer Service Representative Allied Printing Services

Part Time Customer Service Representative VCA Inc

Customer Service Representative - Westfarms Nordstrom Inc

Customer Service Representative Nassau Financial Group

Customer Service Representative Ferrari's Appliance

Customer Service Representative / Dispatcher Zoom Drain Indianapolis

Customer Service Representative Aiello Home Services

Customer Sales & Service Representative Applied Industrial Technologies Inc

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