div>Company / Location Information.
div>Responsible for the outbound and inbound phone calls to schedule service and sales opportunities, data entry, helping walk in retail customers, assisting with shows and events, placing reminder calls to existing customers, taking job odors over the phone, assisting with inventory, assist with emailing invoices to customers and maintaining a clean and inviting showroom.
High School Diploma or GED
li>Strong knowledge of customer service operations and core customer service functions, with a proven ability to deliver high‑quality customer support, manage complex customer situations, and independently resolve issues and escalations within defined empowerment and decision‑making guidelines. The Team Leader provides coaching and guidance to Customer Service Representatives (CSRs), fostering a culture of collaboration, continuous improvement, and data-driven decision-making to achieve organizational goals and objectives.
The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
At The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
At The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Branch Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.
The individual selected for this role will be expected to work at stores within a 10-mile radius of Store #703833, located at: 1009 Applegate Rd, Madison, WI 53713.
This is a full-time position with a hiring rate of $19.30/hr.. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.
At