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Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to, drug-screen, motor vehicle records check, or other pre-employment screening. Kinetic provides high-speed broadband Internet phone service and Digital TV packages to residential customers as well as products and services for small medium and large businesses and government agencies.

Kinetic provides high-speed broadband Internet phone service and Digital TV packages to residential customers as well as products and services for small medium and large businesses and government agencies. www.GoKinetic.com About the RoleAs a Kinetic Buried Drop technician working on the buried drop team, you will perform the physical installation of buried copper fiber and coaxial cable from the network hub to the customers residence. Our team of Buried Drop Technicians care about technology and connecting customers to products they value. This is a safety sensitive position. This Position Follows a Union Bidding Process. What Youll Do<ul><li>Perform the physical installation of buried copper fiber & coaxial drop cable to connect Kinetics network to the customers residence.</li><li>Use your technical expertise and customer focus to create meaningful connections with customers.</li><li>Interpret work drawing Kinetic products and services.</li><li>Train new employees on daily job functions.</li><li>Operate hand-held computer for retrieving and clearing job tasks.</li><li>Operate machinery including trenching and boring equipment for burying cable.</li></ul> Do You Have<ul><li>The ability to walk ½ mile while operating a drop plow that places service cable.</li><li>Ability to work the schedule including overtime callouts and standby as needed.</li><li>Basic technology and math skills.</li><li>Ability to distinguish colors present in color-coded cable.</li><li>Ability to lift and carry up to 70 pounds.</li><li>Ability to successfully complete required training including overnight travel out-of-state.</li><li>A valid drivers license and safe driving record.</li><li>Ability to pass pre-employment DOT physical.</li></ul> Physical Tasks<ul><li>Standing: Continuously 67-100</li><li>Walking: Continuously 67 - 100</li><li>Sitting: Occasionally 0-33</li><li>Driving: Car Occasionally 0-33 | Van Continuously 67-100 | CMV Occasionally 0-33</li><li>Climbing: Continuously 67-100</li><li>Bending: Continuously 67-100</li><li>Crouching: Continuously 67-100</li><li>Pushing-Pulling: Continuously 67-100</li><li>Carrying: Continuously 67-100</li><li>Reaching Above Head: Continuously 67-100</li><li>Lifting-Lowering: >1-15 lbs Continuously 67-100 | >15-30 lbs Continuously 67-100 | >30 lbs Continuously 67-100</li><li>Repetitive Hand Action: >Medium Dexterity Continuously 67-100 | >Fine Manipulating Continuously 67-100</li><li>Operate Foot Control: Occasionally 0-33</li></ul> Audio Visual Needs<ul><li>Hearing: Continuously 67-100</li><li>Near Vision: Continuously 67-100</li><li>Far Vision: Continuously 67-100</li><li>Peripheral Vision: Continuously 67-100</li><li>Depth Perception: Occasionally 0-33</li><li>Color Discrimination: 34 - 66</li></ul> Exposures to<ul><li>Cold: Frequently 34-66</li><li>Heat: Frequently 34-66</li><li>Dampness: Occasionally 0-33</li><li>Heights: Occasionally 0-33</li><li>Vibration: Occasionally 0-33</li><li>Skin Irritants: Occasionally 0-33</li><li>Lung Irritants: Dust Occasionally 0-33</li><li>Fumes/Gases: Occasionally 0-33</li></ul> Equipment Used in Job Performance<ul><li>Working Environment Test Equipment</li><li>Ladders</li><li>Climbing Hooks</li><li>Hand and Power Tools</li><li>Van</li></ul> Types of Drivers License Required<ul><li>Drivers License</li></ul> Our Benefits<ul><li>Medical, Dental, Vision Insurance Plans</li><li>401K Plan</li><li>Health & Flexible Savings Account</li><li>Life and AD&D Spousal Life Child Life Insurance Plans</li><li>Educational Assistance Plan</li></ul> Equal Opportunity EmployerUniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. Actual Base PayActual base pay for this job will depend on the candidates primary work location and other factors such as relevant skills and experience. Notice to Non-U.S. CitizensUniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Unitis network. If you are not a U.S. citizen, please notify your recruiter or email CORP.HRlegal@uniti.com as soon as possible for information on Unitis foreign personnel disclosure and approval requirements. Notice to ApplicantsDepending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to, drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidates written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.

Windstream is not just a Fortune 500 company. We’re also the provider of choice for four out of five Fortune 500
 companies for data, voice, network and cloud solutions.For more information about Windstream and our culture,
 visit<a href="http://www.windstreamtalent.com" target="blank"> www.windstreamtalent.com</a>. 

 A Trusted Advisor   Single Point of Contact 

 Windstream delivers enterprise-class data, voice, network and cloud solutions with superior performance,
 enhanced security and exceptional reliability to businesses nationwide through a single point of contact. 
 Whether your enterprise is small or large, with one location or many, Windstream is the communications and 
 technology service provider you need with technical expertise and advanced network capabilities. 

 Smart, Customized Communications Solutions 

 Windstream provides customized data, voice, network and cloud services, including disaster recovery, managed 
 services, networking, VoIP and more—with more than 115,000 fiber route miles across North America. Our 
 industry-leading, certified experts can assess your environment and design a business optimizing solution that’s
 right for you today and can grow with you tomorrow. 

 Reliable, Secure   Personalized Service 

 As a $6 billion company with a nationwide presence, Windstream provides customers with dependable data, voice, 
 network and cloud services and the peace of mind that comes from having your communications needs met by a
 financially solid provider. Customers further benefit from a level of personalized service that’s unrivaled in the
 industry.

Windstream Communications, LLC

Kinetic Buried Drop Tech

Accidental Death and Dismemberment (AD&D)

Bidding

Boring

Broadband

Coaxial Cable

Customer Relations

Dental Insurance

Depth Perception

Driver's License

FCC (Federal Communications Commission)

Federal Government

Federal Laws and Regulations

Government

Hand Tools

Internet/Online Service

Life Insurance

Lift/Move 70 Pounds

Maintain Compliance

Mathematics

Mobile Devices

Network Connectivity

Presentation/Verbal Skills

Staff Training

Test Equipment

United States Citizen

Vehicle Driving

Vision Plan

Willing to Travel

Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides the patient a receipt, and documents payment in the registration/billing systems. Communicates and interacts with clients, families, visitors, physicians, departmental, and hospital staff, and the public in general in a manner that demonstrates professionalism and concern for the individuals' needs.

Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you'll find other important information about this position. Interprets and applies WVUHS financial policies to make appropriate financial decisions and payment arrangements to ensure the financial viability of WVUHS. Prepares and presents fee estimates to current and potential patients. Provides financial education regarding benefits to patients to assist in understanding their personal financial liability. Demonstrates the ability to assertively pursue necessary information and to function independently to secure financial resolution on accounts. Projects a mature problem-solving attitude while dealing with interpersonal conflict, dissatisfied patients, and time demands. Maintains knowledge of revenue cycle operations, third-party reimbursement, local/state/federal regulations, and medical terminology. Knowledge will include at minimum, all aspects of payer relations, claims adjudication, contractual claims processing, and general reimbursement procedures. Uses excellent customer service, written, and oral communication skills. MINIMUM QUALIFICATIONS:EDUCATION, CERTIFICATION, AND/OR LICENSURE:<ol><li>High school graduate or equivalent</li></ol>PREFERRED QUALIFICATIONS:EXPERIENCE:<ol><li>Two (2) years of experience in a healthcare setting</li></ol>CORE DUTIES AND RESPONSIBILITIES:The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.<ol><li>Interviews patients who are referred for financial counseling in person or via the telephone to determine financial counseling needs and to help formulate a plan for financial resolution.</li><li>Uses CPT codes to calculate the estimated procedure cost. </li></ol>Communicates with the patient the anticipated self-pay portion for upcoming services and explores financial resolution options with the patient.<ol start="3"><li>Based on information provided by the patient, an initial determination will be made if the patient has adequate benefits or qualifies for Medicaid, special programs, or payment arrangements based on federal, state, and hospital policy. </li></ol>Refers patients to local, state, and/or federal agencies for assistance as needed.<ol start="4"><li>Educates patient on their benefits, patient liability, and/or the process for applying for Medicaid, completion of the financial assistance application, and payment alternatives.</li><li>Informs patients of hospital and clinic billing practices/policies and their rights and responsibilities regarding payments.</li><li>Insured patients who are responsible for a balance after insurance will receive a preliminary financial overview and will be assisted in completion of the financial assistance application if necessary for financial resolution.</li><li>Reviews completed financial assistance applications and decides eligibility based on hospital policy.</li><li>Works with specialty departments to establish appropriate financial arrangements for elective services.</li><li>Identifies and accurately resolves potential patient account issues for WVUHS billing departments.</li><li>Monitors daily reports to identify large dollar account balances and private pay patient accounts that need resolution.</li><li>Displays an understanding of third-party payor regulations related to managed care, denials, and reimbursement issues.</li><li>Obtains demographic/billing/insurance information from patient/family/legal guardian and enters in the registration/billing systems for service and claim processing.</li><li>Obtains and scans patient's insurance/medical cards and driver's license into the registration system.</li><li>Has a working knowledge of current hospital contracts with third-party payors.</li><li>Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides the patient a receipt, and documents payment in the registration/billing systems.</li><li>Follows up on accounts as indicated by system flags.</li><li>Balances daily receipts and cash drawer for patient payments, prepares, and delivers deposit bag to cashier's office.</li><li>Initiates auto accident liability coverage. </li></ol>Identifies all patients involved in an auto accident and obtains all pertinent information regarding medical or non-fault liability and documents in registration/billing systems.<ol start="19"><li>Initiates ERSD (end stage renal disease), Veterans Administration eligibility, Black Lung SSI, Workers Compensation, and Medicare Secondary Payer screenings. </li></ol>Updates registration/billing systems as appropriate.<ol start="20"><li>Clear accurate documentation of all patient communications and account activities.</li><li>Uses system software, including online credit card systems.</li><li>Assists in resolving patient billing questions.</li><li>Communicates and interacts with clients, families, visitors, physicians, departmental, and hospital staff, and the public in general in a manner that demonstrates professionalism and concern for the individuals' needs.</li><li>Attends departmental meetings and/or documents review of meeting minutes.</li><li>Contacts insurance company or employer to determine eligibility and benefits for requested services.</li><li>Follows up with the patient, insurance company, or provider if there are insurance coverage issues to obtain financial resolution.</li><li>Assists Patient Financial Services, Patient Access, and Care Management with denial management issues.</li><li>Communicates problems hindering workflow to management in a timely manner.</li><li>Prepares WVU Medicine standard consent form, notice of privacy practice, and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures. </li></ol>Obtains electronic signature for consent to treat and patient financial obligations.<ol start="30"><li>Maintains confidentiality according to policy and HIPAA when interacting with patients, physicians, families, co-workers, and the public regarding demographic/clinical/financial information.</li><li>Answers phone calls in a professional and courteous manner. </li></ol>Uses phone system in correct manner.<ol start="32"><li>Follows hospital, state, and federal guidelines for ensuring safe environment for workers, patients, and the public. </li></ol>Ensures compliance by staff to hospital, governmental, and insurance regulations.<ol start="33"><li>Organizes and executes daily tasks in appropriate priority to achieve optimal productivity, accountability, and efficiency.</li><li>Utilizes payer portals and payer websites to verify eligibility.</li><li>Participates in educational programs to meet mandatory requirements and identified needs regarding professional growth.</li><li>Research and process mail returns.</li><li>Develops and maintains working knowledge of all federal, state, and local regulations pertaining to hospital billing.</li><li>Monitors accounts to facilitate timely follow-up for financial resolution.</li><li>Provides excellent customer service to patients, visitors, and employees.</li><li>Participates in performance improvement initiatives as requested.</li><li>Obtain Certified Revenue Cycle Representative (CRCR) Certification within 1 year.</li></ol> PHYSICAL REQUIREMENTS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ol><li>Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping, and feeling are necessary body movements utilized in performing duties throughout the work shift.</li><li>Must be able to sit for extended periods of time.</li><li>Visual acuity must be within normal range.</li><li>Must be able to exert more than 50 pounds of force occasionally to move patients or objects.</li><li>Must have manual dexterity to operate keyboards, fax machines, telephones, and other business equipment.</li></ol> WORKING ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ol><li>Office type environment</li><li>Patient care environment</li></ol> SKILLS & ABILITIES:<ol><li>Ability to accurately utilize applicable computer software and equipment for access processing.</li><li>Demonstrates ability to follow established computer downtime procedures.</li><li>Must have reading and comprehension ability.</li><li>Must be able to communicate effectively.</li><li>Must be able to read and write legible in English.</li><li>Excellent oral and written communication skills.</li><li>Working knowledge of computers.</li><li>Basic knowledge of medical terminology.</li><li>Basic knowledge of third-party payors preferred.</li><li>Basic knowledge of time-of-service collection procedures preferred.</li><li>Basic knowledge of business math preferred.</li><li>Basic knowledge of ICD-9 and CPT coding preferred.</li><li>Excellent customer service and telephone etiquette.</li><li>Must demonstrate the ability to use tact and diplomacy in dealing with others</li></ol> Additional Job Description:Scheduled Weekly Hours: 40Shift: Exempt/Non-ExemptUnited States of America (Non-Exempt)Company: SYSTEM West Virginia University Health SystemCost Center: 535 SYSTEM Centralized Clearance CenterAddress: 1 Medical Center DriveMorgantownWest VirginiaEqual Opportunity EmployerWest Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

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Kinetic Buried Drop Tech Windstream Communications, LLC

Patient Financial Resolution Advocate West Virginia University Medicine

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