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GAS Global Services

IT Desktop Support Technician

2nd Level Support

Android

Applications Security

Business Solutions

Business Strategy

Cisco Network Systems

Cisco Routers

Cisco Switches

Communication Skills

Computer Security

Cross-Functional

Crude Oil

Customer Relations

Customer Support/Service

Customer Training

DOS Operating System

Desktop Administration

Desktop PC

Documentation

Driver's License

English Language

Equipment Maintenance/Repair

Establish Priorities

Hardware Administration

Hardware Upgrades

Hewlett-Packard Product Family

High Tech Industry

IT Service Management (ITSM) Software

Identify Issues

Information Technology & Information Systems

Interpersonal Skills

Inventory Reports

Knowledge Base

Laptop PC

Legal

Lift/Move 50 Pounds

Local Area Network (LAN)

MCDST - Microsoft Certified Desktop Support Technician

MCP - Microsoft Certified Professional

Microsoft Windows System Administration

Mobile Devices

Natural Gas

Oil and Gas

On Site Support

Organizational Skills

Peripheral Hardware

Petrochemicals

Presentation/Verbal Skills

Printers

Problem Solving Skills

Product Testing

Product/Service Launch

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Status Reports

Team Player

Technical Leadership

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Time Management

Training/Teaching

United States Citizen

VPN (Virtual Private Network)

Wide Area Network (WAN)

Willing to Travel

Wireless Communications

Writing Skills

Dynamics ATS

PART_TIME

OTHER

Essential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.

Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.<p>Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.</p><p>Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!</p><p><b> What you'll receive from us: </b></p><p><b> The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: </b><br/></p><ul><li> A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. </li><li> Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. </li><li> Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. </li><li> Valuable associate discounts on purchases, including food, travel, technology and so much more. </li><li> Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. </li><li> Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. </li></ul><b> For more information about benefits and eligibility, please visit </b><b> our Benefits Page </b><b> ! </b><strong>Minimum Position Qualifications:</strong><p/><ul><li>Ability to work without supervision</li><li>Ability to read shelf tags</li><li>Basic math skills (i.e., counting, addition, and subtraction)</li><li>Excellent oral/written communication skills</li></ul><p><strong>Desired Previous Experience:</strong></p><p/><ul><li>Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier</li></ul><strong>Essential Job Functions:</strong><p>• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.</p><p>• In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.</p><p>• Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.</p><p>• In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.</p><p>• E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.</p><p>• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.</p><p>• Adhere to local, state, and federal laws, food safety procedures, and company guidelines.</p><p>• Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.</p><p>• Read and follow directions given in the note section</p><p>• Ensure quality and freshness of all items chosen</p><p>• Communicate with customers via a portable phone and respond to calls in a professional and timely manner</p><p>• Retrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' cars</p><p>• Pick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.</p><p>• Process the orders through the point of sale (POS) system</p><p>• Follow policies and procedures to determine appropriate substitutions in the event of an out-of-stock</p><p>• Maintain organization and cleanliness of staging areas and equipment</p><p>• Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor</p><p>• Inspect equipment and notify store Pick-Up supervisor or other store management of items in need of repair</p><p>• Perform required opening and closing procedures</p><p>• Assist in training new e-Commerce team members</p><p>• Meet/exceed productivity standards</p><p>• Ability to work cooperatively in high paced and sometimes stressful environment.</p><p>• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.</p><p>• Ability to act with honesty and integrity regarding customer and business information.</p><p>• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.</p><p>• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.</p><p>• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

<img alt=" " height="1" src="https://ars2.equest.com/?response_id=f2c13ae87055d13939ec8a36cbca101b&view" width="1"/></p>

Kroger Co.

Online Grocery Pick-Up Clerk

Automotive Industry

Coaching

Collective Bargaining

Customer Experience

Diversity

Employee Assistance Plan

Federal Laws and Regulations

Financial Support

Food Purchasing

Food Safety

Grocery Stores

Health Plan

Loading/Unloading

Mathematics

Online Shopping

Order Delivery

Payment Processing

Point of Sale (POS) Systems

Prescription Drugs

Pricing

Recipe Development

Resolve Customer Issues

Retail Management

Safety Process

Safety/Work Safety

Shelf Display

Special Needs

State Laws and Regulations

Telephone Skills

Training Program

eCommerce

equestftpin

Role- Desktop Support TechnicianLocation- Rosenberg, TX | OnsiteJob Type- 6+ month contractLooking for a Desktop Support Technician who can keep users productive, troubleshoot problems without making people feel dumb, and survive the magical chaos that somehow starts every time somebody says, "Nothing changed on my computer."This role is the day-to-day face of IT support for end users across the organization. Ability to manage tickets, prioritize issues, and follow throughExperience with macOS, ServiceNow, Jira, Zendesk, or ITIL environments is definitely helpful.

<div>Role- Desktop Support Technician</div><div>Location- Rosenberg, TX | Onsite</div><div>Job Type- 6+ month contract</div><div></div><div></div><div>Looking for a Desktop Support Technician who can keep users productive, troubleshoot problems without making people feel dumb, and survive the magical chaos that somehow starts every time somebody says, "Nothing changed on my computer."</div><div>This role is the day-to-day face of IT support for end users across the organization. The team needs somebody dependable, technically solid, and comfortable helping everyone from the "I forgot my password again" crowd to the power users who somehow have 47 browser tabs, 12 Excel files, and a VPN issue all happening at once.</div><div>You'll be handling desktop support, workstation setup, troubleshooting, onboarding/offboarding support, ticket management, and hardware tracking across the environment.</div><div></div><div>What they're really looking for:</div><div> 1 3 years of desktop support or help desk experience<br/> Strong Windows 10/11 support experience<br/> Experience with Microsoft 365 and Active Directory<br/> Basic networking knowledge including DNS, DHCP, TCP/IP, and VPN troubleshooting<br/> Good troubleshooting instincts and communication skills<br/> Ability to manage tickets, prioritize issues, and follow through</div><div></div><div>Experience with macOS, ServiceNow, Jira, Zendesk, or ITIL environments is definitely helpful. Certifications like A+ or Network+ are nice too, but the bigger thing is somebody who can actually solve problems and work well with people.</div><div>This role will support hardware and software issues, system updates, workstation deployments, user onboarding/offboarding, and inventory tracking. There's also a customer service side to the role that matters quite a bit. Some users are technical. Some think rebooting means turning the monitor off and back on. You'll see both.</div><div>The right person for this role is organized, patient, dependable, and doesn't immediately panic when three tickets, a printer issue, and a VIP walk-up all happen at the same time.</div><div></div><div>Regards,</div><div>Himanshu Rawat</div><div>himanshu@carmansg.com</div>

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IT Desktop Support Technician GAS Global Services

Online Grocery Pick-Up Clerk Kroger Co.

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