Senior Help Desk Technician II CONTACT GOVERNMENT SERVICESSenior Help Desk Technician IIBoston, MA$108,000–$156,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Materials Management Information Systems Administrator Lahey Hospital and Medical CenterMaterials Management Information Systems AdministratorMA$72,800–$97,979 / yearNeeds to have understanding of reports and data extraction in Workday to provide guidance to Report Writers on fields and report structure, use the data for executing projects that enhance productivity and accuracy. Respond to Senior Management, Supply Chain, Finance and Clinical and Hospital manager requests for information by designing/creating processes and reports, producing some on request and some on automatic schedule.
Help Desk Support Engineer - Onsite Waltham/Burlington MA Area Blue MantisHelp Desk Support Engineer - Onsite Waltham/Burlington MA AreaBurlington, MABlue Mantis does not accept unsolicited agency resumes and ask that you do not forward resumes to Blue Mantis employees, any physical Blue Mantis location, or any Blue Mantis email address. Onsite Desktop Support Technician provides support to customer's End Users both in person, over the phone, and through ServiceNow Ticketing system.
Information Systems Security Manager LeidosInformation Systems Security ManagerConcord, MassachusettsBachelor’s degree in an IT-related subject matter area from an accredited college or university and 12+ years of experience in an IT-related position with at least 10 years being in an operational cyber security-specific role (e.g., information system security manager, information system security officer, cyber security specialist) or have 15+ years of experience in an IT related position with at least 10 of those years in an operational cyber security specific role. Implement and manage the Risk Management Framework (RMF) Continuous Monitoring process by utilizing an automated ticketing system, ensuring accurate tracking, monitoring, and reporting of security controls, vulnerabilities, and remediation efforts within the organization's information systems.
Systems Administrator IntegrisSystems AdministratorWorcester, MAThe Systems Administrator is responsible for administering and supporting desktop, server, networking, virtualization, Microsoft 365, and cloud infrastructure environments while maintaining security best practices. Administer and support client infrastructure environments including servers, workstations, firewalls, switches, wireless access points, virtualization platforms, and cloud technologies.
Help Desk Specialist Illinois Tool Works IncHelp Desk SpecialistHopkinton, MAYou will work directly with users to diagnose and resolve technical issues, manage service requests from initial report through resolution, and collaborate with internal teams, external vendors, and technical specialists to address more complex issues. Regularly communicate with internal & external customers, troubleshoot, and resolve problems and/or inquiries received by the Technical Support Help Desk/Contact Center using designated tools and procedures.
Computer and Information Systems Administrator Danaher CorpComputer and Information Systems AdministratorLexington, MA$80,000–$100,000 / yearGenedata's market-leading enterprise software fuels this transformation by enabling leading biopharma, biotech, and contract research as well as contract development and manufacturing organizations worldwide to automate processes and leverage data analytics and AI, so they can deliver breakthrough therapies to patients faster. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Computer And Information Systems Administrator DanaherComputer And Information Systems AdministratorLexington, MA$80,000–$100,000 / yearGenedata's market-leading enterprise software fuels this transformation by enabling leading biopharma, biotech, and contract research as well as contract development and manufacturing organizations worldwide to automate processes and leverage data analytics and AI, so they can deliver breakthrough therapies to patients faster. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Business Information Systems Assistant UnitedHealth Group IncBusiness Information Systems AssistantBoston, MA$16–$29 / hourWorks collaboratively with pharmacy operations, clinical staff, and information systems teams to support current pharmacy technology solutions and future application initiatives, including participation in the planning, implementation, and optimization of Epic Willow Ambulatory Pharmacy. Assists with planning, testing, training, and implementation activities for current and future pharmacy technology initiatives, including EnterpriseRx and Epic Willow Ambulatory.
The Help Desk Specialist Jose MercilineThe Help Desk SpecialistBoston, MassachusettsPRIMARY RESPONSIBILITIES 1.Manage Help Desk requests.2.Provide frontline computer trouble shooting / problem resolution.3.Process System Access requests.4.Coordinate hardware repair.5.Install and configure desktop computers and printers.6.Perform administrative duties(ordering supplies, receiving of equipment, and performing inventories)7.An ability to prioritize and organize work effectively.8.An ability to work under pressure and tight deadlines.9.Excellent investigative and problem solving abilities.10.Assist in process and documentation improvements.11.Perform other duties as assigned. JOB REQUIREMENTS1.Associate?s degree or 2 years of college in IT related field.2.1 year of technical experience supporting hardware and software in multi-user networked environment.3.Must be personable, have a customer-friendly attitude and have the ability to work in a team environment.4.Strong knowledge of Microsoft Office client applications5.Strong communication skills are required.6.Must be self-motivated and able to work without supervision.
Information Systems Security Administrator RTX CorpInformation Systems Security AdministratorWestford, MACollaborate with cross‑functional teams and Information Systems Security Engineers to deploy and validate new IT and security solutions, contributing effectively in Agile (Scrum) environments and resolving complex technical issues independently within defined priorities and timelines. In this role with the Global ISR Sensors & Software business unit you will support and maintain both virtual and physical desktop environments across Windows and Linux systems, perform routine maintenance such as security updates and patching, and manage hardware and software assets throughout their lifecycle.
Remote Help Desk Specialist CareerscapeRemote Help Desk SpecialistBoston, MARemote$62,000–$88,000 / yearFull timeThis is a great opportunity for a tech-savvy problem solver who is early in their career to gain hands-on experience troubleshooting hardware, software, and network issues while working alongside experienced IT professionals in a fully remote setting. People who thrive in this role are patient, curious, and calm under pressure, enjoy explaining technical concepts in plain language, and take pride in turning a frustrated user into a satisfied one by the end of the call.
Help Desk Hero Superdogs DaycareHelp Desk HeroMerrimack, NH$16–$19 / hourYou'll manage front desk operations, assist with scheduling, and ensure every client and their beloved pet feels welcomed from the moment they walk through the door. As our Help Desk Hero, you will serve as the first point of contact for pet parents visiting or calling our daycare facility.
Senior Help Desk Analyst Veolia Environnement SASenior Help Desk AnalystBoston, MA$85,000–$100,000 / yearPrimary Duties/Responsibilities: Responsible for delivering white glove IT support by promptly responding to all Service Requests and Incidents across multiple channels - including telephone, walk-ups, chats, and self-service queue - while providing a personalized, high-touch experience with a target of an 80% first-contact closure rate. Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader.
Information Systems Security Manager (ISSM) I General Dynamics Information TechnologyInformation Systems Security Manager (ISSM) IPeabody, MassachusettsUSA MA Avon, USA MA Boston, USA MA Braintree, USA MA Burlington, USA MA Cambridge, USA MA Fort Devens, USA MA Norwood, USA MA Peabody, USA MA Quincy, USA MA Taunton, USA MA Waltham, USA MA Westwood Total Rewards at GDIT: To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Senior Data Process Systems Analyst (Information Systems) The City of BostonSenior Data Process Systems Analyst (Information Systems)Boston, MA$83,479.11–$122,895.80 / yearThe Senior Data Processing Systems Analyst reports to the Director of Information Systems and serves as the departments key technical resource responsible for the administration, support, enhancement, and continuous improvement of the Assessing department's business applications, databases, and technical infrastructure. Assessing Data Projects: Support annual property tax billing for Real Estate, Personal Property, Motor Vehicle Excise, and Boat Excise by preparing data, validating calculations, resolving data issues, and supporting departmental users.
Service Desk Technician American Operations CorporationService Desk TechnicianHanscom Air Force Base, MA$64,000 / yearThe position handles ticket management, hardware and software troubleshooting, customer support, voice/VoIP/SIP issues, software installation and licensing, endpoint configuration, security fixes, and related IT project support while meeting established service desk metrics. Support classified NSA Type-1 encryption operations, including COMSEC key installation/coordination processes, device configuration, and troubleshooting as applicable.
Information Systems Security Manager (ISSM) I GD Information TechnologyInformation Systems Security Manager (ISSM) IPeabody, MassachusettsUSA MA Avon, USA MA Boston, USA MA Braintree, USA MA Burlington, USA MA Cambridge, USA MA Fort Devens, USA MA Norwood, USA MA Peabody, USA MA Quincy, USA MA Taunton, USA MA Waltham, USA MA Westwood Total Rewards at GDIT: To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Lead Service Desk Specialist, Technology Experience & Community Boston UniversityLead Service Desk Specialist, Technology Experience & CommunityBoston, MA$90,000–$100,000Full timeAttend meetings and be well informed regarding key services and support activities provided by the Service Desk, such as Identity & Access Management, our SAP ERP solution branded 'BUworks', and Blackboard Learn. Join us as a Lead Service Desk Specialist where you will be responsible for supervising the day-to-day operational activities of the service desk, which serves as the BU community's primary point of contact for all 200+ IS&T-provided IT services.
Lead Service Desk Specialist Technology Experience & Community Boston UniversityLead Service Desk Specialist Technology Experience & CommunityBoston, MAAttend meetings and be well informed regarding key services and support activities provided by the Service Desk, such as Identity & Access Management, our SAP ERP solution branded ''BUworks'', and Blackboard Learn. Join us as a Lead Service Desk Specialist where you will be responsible for supervising the day-to-day operational activities of the service desk, which serves as the BU community''s primary point of contact for all 200+ IS&T-provided IT services.