Call Center/Help Desk Technician III Bowhead / UIC Technical ServicesCall Center/Help Desk Technician IIIDahlgren, VAThe selected candidate will be accountable for offering comprehensive support through in-person consultations, telephone communications, and email correspondence, with the aim of addressing client concerns related to computer malfunctions and inquiries pertaining to hardware and software. Bowhead iscurrently seeking/searching for a qualified On-Site Tier III Call Center/Help Desk Support Technician to deliver exceptional technical assistance to our end-users in Dahlgren, VA.
NewService Desk Support Specialist Tier 2 Cherokee FederalService Desk Support Specialist Tier 2Dahlgren, VAConfigures, installs, and troubleshoots JWAC-approved laptops, desktops, printers, network- connected copiers, scanners, and other office IT equipment; Performs system deployment, i.e., build/rebuild of Windows 10/11 workstations (physical and virtual), build of Windows 2016/2022 servers (physical and virtual), build of Red Hat Linux systems; Provides first line of customer support, responsible for obtaining necessary information from the customer and either providing the solution or escalating to Tier 2 support; Assists the JWAC Registry and Assets divisions with inventories, shall perform as JIRA administrator for Service Desk Automations, shall contact vendors for third-party support and shall escort when necessary, as well as performing records management (e.g., recording personnel incoming and departing). A Tier -2 Service Desk Support Specialist provides technical assistance and support for incoming queries and issues related to computer systems, software, and hardware for the Joint Warfare Analysis Ctr (JWAC).
NewSystems Administrator (Windows) Bowhead / UIC Technical ServicesSystems Administrator (Windows)Dahlgren, VABowhead seeks a Systems Administrator (Windows) to provide customer support and technical assistance to users supporting a Research, Development, Test and Evaluation Program in Dahlgren, VA at the Naval Surface Warfare Center Dahlgren Division (NSWCDD). . Software support includes but not limited to Windows operating systems, Microsoft Office 365, and various specialty engineering and scientific development software/tools.
IT/Help Desk Support Specialist ICI Services CorpIT/Help Desk Support SpecialistDahlgren, VAKnowledge of networking (TCP/IP, DHCP, DNS), security principles, IAM (PKI), remote access, system administration, and cloud models (SaaS, IaaS, PaaS) • Proficiency with network/OS tools (ping, traceroute, nslookup, ipconfig) and hardware troubleshooting • Understanding of cybersecurity compliance, data protection (PII/PCI/PHI), incident management, and IT security policies • Experience with risk assessment, service desk operations, ticketing systems, SOP documentation, and customer support. Responsibilities: • Provide Tier I/II technical support to SCSTC personnel • Troubleshoot hardware, software, and network issues • Support account provisioning, PKI, and access control • Monitor system and network performance; escalate issues as needed • Maintain accurate incident and service documentation • Assist with cybersecurity compliance and incident response tasks • Support user environments both on-site and remotely • Maintain and update SOPs and technical documentation.
IT Manager GigaIT ManagerCalifornia, CaliforniaGiga has recently raised a $61M Series A and is working with Fortune 500 customers to deploy the next generation of customer experience - real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world's largest enterprises. The work affects millions of people every day, and our team has the autonomy to make true impact - with brilliant founders, a clear path forward, and the kind of momentum that defines generational companies.
Help Desk Manager College of Southern MarylandHelp Desk ManagerLa Plata, MD$55,935–$95,089 / yearCSM offers excellent health insurance benefits; State Retirement Pension plan; wellness programs; Code Green early closure Fridays in the summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days in March for Spring Break. Located 45 minutes from the Nation's Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) is a two-time Aspen Award-winning institution (top 15% of Community Colleges) with academic programs in over 100 disciplines.
Systems Administrator (Windows) Ukpeagvik Inupiat CorpSystems Administrator (Windows)Dahlgren, VABowhead seeks a Systems Administrator (Windows) to provide customer support and technical assistance to users supporting a Research, Development, Test and Evaluation Program in Dahlgren, VA at the Naval Surface Warfare Center Dahlgren Division (NSWCDD). Software support includes but not limited to Windows operating systems, Microsoft Office 365, and various specialty engineering and scientific development software/tools.
Cloud Database Administrator for Student Information System St. Mary's College of MarylandCloud Database Administrator for Student Information SystemSt. Mary's City, MD$95,000–$105,000 / yearMary's College of Maryland, the National Public Honors College, is located in Historic St. Mary's City, 70 miles southeast of Washington, D.C. St. Mary's College is one of the nation's best public liberal arts colleges - ranked near the top in U.S. News & World Report and a Best Value for in-state and out-of-state students. Non-sectarian since its founding, the college with its scenic waterfront campus is primarily undergraduate and residential, with a diverse coeducational student body numbering approximately 1600.
TEACHER DIGITAL MEDIA COMMUNICATIONS GRADES 6-12 U.S. Department of DefenseTEACHER DIGITAL MEDIA COMMUNICATIONS GRADES 6-12Dahlgren, VA$73,839–$179,133 / yearthe foreign institution that awarded the degree is on a list endorsed by a regionally accredited university or on a list endorsed by a state department of education for the purpose of teacher certification in that state (this procedure will require an English translation of the transcript and a copy of the document awarding the degree, together with an authenticated list produced by an American university or a state department of education); and. State or Territory Certification/License Requirement: A valid fully professional state teaching license in content areas or the states equivalent (as DoDEA determines comparable to DoDEAs teacher categories) will be accepted as fulfilling all qualifications for professional teaching education and certification in content areas.
System Administrator - MC2 5231 SMXSystem Administrator - MC2 5231Patuxent River, MD$26.44–$44 / hourSMX is seeking a skilled System Administrator to work within a 24x7 Information Technology Team supporting the Patuxent River Data Center under the NAWCAD DNA division, end user support, and compliance efforts at the Patuxent River Naval Air Station. The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications.
System Administrator - MC2 (5231) SMXSystem Administrator - MC2 (5231)Patuxent River, MD$26.44–$44 / hourSMX is seeking a skilled System Administrator to work within a 24x7 Information Technology Team supporting the Patuxent River Data Center under the NAWCAD DNA division, end user support, and compliance efforts at the Patuxent River Naval Air Station. The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications.
TEMP Information Management Technology Technician Pool College of Southern MarylandTEMP Information Management Technology Technician PoolLa Plata, MDTo meet short-term staffing needs, the Information Management Department maintains this Temporary Pool for positions such as support staff, Help Desk Technicians, Help Desk Phone Support. The College of Southern Maryland (CSM) is a two-time Aspen Award-winning institution (top 15% of Community Colleges) with academic programs in over 100 disciplines.
Senior Information Systems Analyst MAG AerospaceSenior Information Systems AnalystLexington Park, Maryland$100,000–$140,000 / year