Help Desk Specialist - Registry Shirley Ryan Ability LabHelp Desk Specialist - RegistryChicago, ILThe Help Desk Specialist will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. Participates in network maintenance and support activities such as hardware installations, software installations, system monitoring and back-ups, establishment of user accounts, background job runs, and report deliveries.
Technology Specialist - Help Desk & AI Solutions Sevan Multi-Site Solutions, Inc.Technology Specialist - Help Desk & AI SolutionsDowners Grove, IL$55,000–$65,000 / yearSevan Multi-Site Solutions is a veteran-owned business that provides construction, program management, real estate & site development, and architecture & engineering services for restaurant, grocery, fuel and convenience store, retail, and government sectors nationwide. Recent honors include 12 consecutive years as a Great Place to Work®, placement on ENR's national Program and Construction Management rankings, recognition as one of America's Safest Companies for 2025, and the 2025 Platinum HIRE Vets Medallion Award.
Tier 1 Help Desk / Application Support Specialist Alert IT SolutionsTier 1 Help Desk / Application Support SpecialistDowners Grove, IllinoisThe LLCS system is a Salesforce-based cloud platform integrated with Okta, used by IDPH staff and licensed long-term care facilities across Illinois to manage licensing, compliance, and facility information. Alert IT Solutions Inc. is seeking a Tier 1 Help Desk / Application Support Specialist to support the Illinois Department of Public Health (IDPH) on the Long-Term Care Licensing System (LLCS) project.
Help Desk Specialist - Registry Shirley Ryan AbilityLabHelp Desk Specialist - RegistryChicago, IllinoisThe Help Desk Specialist will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. Participates in network maintenance and support activities such as hardware installations, software installations, system monitoring and back-ups, establishment of user accounts, background job runs, and report deliveries.
Help Desk Technician (Tier 1-2) Lyra Technology GroupHelp Desk Technician (Tier 1-2)Lisle, IllinoisIdentify potential improvement or upgrade opportunities (hardware, network, security, ISP, Microsoft 365, etc.) and communicate them to the appropriate Account Manager or Field Team member. Working knowledge of Microsoft 365 administration (Exchange Online, SharePoint, Entra, Security/Admin Centers); Teams administration preferred.
NewSystem Administrator I Associated Specialty Contracting, Inc.System Administrator IWarrenville, ILSpecific Microsoft certifications such as Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Endpoint Administrator Associate, Microsoft Certified: Identity and Access Administrator Associate, Windows Server Hybrid Administrator Associate, or similar are a plus. The Systems Administrator I works closely with senior infrastructure, security, and help desk staff to resolve escalated technical issues, complete routine system administration tasks, improve documentation, and support reliable IT operations.
Help Desk Analyst III VomelaHelp Desk Analyst IIIElk Grove Village, IllinoisMicrosoft Windows 10/11, macOS, Active Directory/Entra ID, o365, MFA/SSO, iOS/Android, Dell, VPN, RMM, EDM, MDM, TCP/IP, DNS, Chrome, Teams/Zoom, ITSM/ITIL best practices. Technical knowledge and experience with desktop hardware and operating systems, networking basics, desk and mobile phones, software installation/configuration/troubleshooting.
Help Desk Analyst Baker & McKenzie LLPHelp Desk AnalystChicago, ILSupport the administration and troubleshooting of technologies including Microsoft 365, Exchange Online, Active Directory, Intune, Multi-Factor Authentication, remote access solutions, and other Firm-wide applications. Experience supporting technologies such as Microsoft 365, Exchange Online, Active Directory, Intune, MFA, and remote connectivity tools.
Voice Support Help Desk/Queue Manager Global Channel ManagementVoice Support Help Desk/Queue ManagerChicago, IllinoisAnswer Voice Services Help Desk phone hotline as well as enter Service Now Requests and Incident tickets submitted by phone, email or online portal. Trouble shoot any issues that come from users (phone lines, rightfax, cannot log in to finesse, voicemail).
Help Desk Technician - Tier I CDS Office TechnologiesHelp Desk Technician - Tier ILombard, IllinoisWith 9 locations and 50 years in business, CDS offers a diverse work environment for career-minded individuals who want to excel in the field of IT / Technology and who have a desire to advance their skillset and ultimately their career. CDS Office Technologies is the premier Managed Technology Services Provider in the Midwest and we are looking to add to our ever-growing team of IT professionals!
Help Desk Support Specialist CareerscapeHelp Desk Support SpecialistChicago, ILRemote$60,000–$70,000 / yearFull timeThis is a great opportunity to bring your technical troubleshooting skills to an organization that measures success in community impact rather than just the bottom line, providing frontline IT support to staff across the country. Day to day, you will field a steady stream of tickets and calls covering hardware, software, network access, and account issues, always with a calm and service-first attitude.
Information Systems Manager Wolverine Asset Management, L.l.c.Information Systems ManagerChicago, IL$125,000–$175,000 / yearOversee core enterprise services including Active Directory, DNS, DHCP, Exchange, Microsoft 365, endpoint threat protection, backups and enterprise file/storage infrastructure. Architect and manage the firm's Microsoft cloud ecosystem, spanning identity and access management, compliance and data governance, cloud infrastructure, and hybrid connectivity, ensuring seamless integration with on-premises systems.
Help Desk Manager Consumer Credit UnionHelp Desk ManagerLake Forest, IL$78,198–$125,114 / yearThis is an exciting opportunity for a service-oriented technology leader who enjoys building strong teams, improving processes, leveraging automation and AI, and creating a seamless support experience in a fast-growing, multi-location environment. Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire.
Onsite Help Desk Engineer World’s Finest ChocolateOnsite Help Desk EngineerChicago, IllinoisThis role is responsible for troubleshooting hardware, software, and basic network issues; supporting daily IT operations; and helping ensure a reliable, efficient, and positive technology experience for all users. Provide onsite support for desktops, laptops, printers, wireless access points, mobile devices, conference room equipment, and other IT peripherals.
Information Systems Manager WolverineInformation Systems ManagerChicago, Illinois$125,000–$175,000 / yearArchitect and manage the firm’s Microsoft cloud ecosystem, spanning identity and access management, compliance and data governance, cloud infrastructure, and hybrid connectivity, ensuring seamless integration with on-premises systems. Oversee core enterprise services including Active Directory, DNS, DHCP, Exchange, endpoint threat protection, backups and enterprise file/storage infrastructure.
Help Desk Technician Leeco Steel LLCHelp Desk TechnicianLisle, ILJob Summary: The Help Desk Technician serves as the first point of contact for IT support, assisting employees with hardware, software, and network-related issues. This role requires strong troubleshooting skills, excellent customer service, and the ability to work both independently and as part of a team.
Global Help Desk Manager Sims MetalGlobal Help Desk ManagerChicago, ILThe role will partner closely with Infrastructure, Cybersecurity, Applications, Business Intelligence, and Field Services teams to deliver reliable and efficient IT services that support Sims' global business operations. This position plays a key leadership role in advancing ITSM capabilities through the effective use of Ivanti Service Hub, AI-enabled support solutions, self-service capabilities, and operational metrics.---.
Global Help Desk Manager Sims LtdGlobal Help Desk ManagerChicago, ILThis position plays a key leadership role in advancing ITSM capabilities through the effective use of Ivanti Service Hub, AI-enabled support solutions, self-service capabilities, and operational metrics.---. The role will partner closely with Infrastructure, Cybersecurity, Applications, Business Intelligence, and Field Services teams to deliver reliable and efficient IT services that support Sims global business operations.
NewJr. Systems Engineer - Dedicated Atlas TechnicaJr. Systems Engineer - DedicatedChicago, ILAbility to perform the physical requirements necessary to support onsite IT operations, including occasionally lifting or carrying equipment up to 50 lbs., sitting or standing for extended periods, climbing stairs, bending, kneeling, crouching, reaching, and safely accessing workstations, equipment, and other onsite IT areas as required. Systems Engineer will serve as an extension of the Atlas Technica Support team onsite with the client, providing direct user support, troubleshooting technical issues, maintaining accurate documentation, and escalating more complex issues to Systems Engineers and Senior Systems Engineers.
Head of Library Technology and Technical Services Lewis UniversityHead of Library Technology and Technical ServicesILRecommend, coordinate, and administer the library's technology and information systems, services, and e-resources, including bibliographic and serials utility systems, library subscription online databases, link resolver, resource discovery system, research guides, digital repositories and the library's mobile applications. Reporting to the Director of the Library, the Head of Library Technology and Technical Services librarian is responsible for managing the library's technology related initiatives and tools and leads the technical services operations of the library.