Georgia Systems OperationsSystems Engineer (III-V), IT Infrastructure Georgia Systems OperationsSystems Engineer (III-V), IT InfrastructureTucker, GeorgiaFull timeThis includes designing, deploying, and managing Windows and Linux desktop and server environments as well as architecting and implementing cloud-based solutions through AWS, Azure, Google Cloud Platform, and Microsoft 365. The Systems Engineer manages and optimizes both physical and virtual servers as well as core cloud services and workstation infrastructure, monitors system performance, and troubleshoots issues.
Athena Information TechnologyIT Service Representative (IT Help Desk) Athena Information TechnologyIT Service Representative (IT Help Desk)Atlanta, GAYou'll handle Tier 1 technical issues, document and resolve tickets, and escalate complex cases as needed-all while delivering excellent customer service. We're looking for a service-minded IT professional who thrives in a fast-paced environment and enjoys solving problems that help people.
National Christian FoundationIT Support Specialist, Tier I – Shared Services National Christian FoundationIT Support Specialist, Tier I – Shared ServicesAlpharetta, GARemoteReceives, triages, and manages incoming support tickets in accordance with established priority levels, SLA targets, and quality ticket handling best practices, ensuring accurate categorization, clear documentation, and timely resolution or escalation. Delivers a consistently positive support experience by approaching every interaction with professionalism, patience, and a people-first mindset, and actively contributes to customer satisfaction goals as measured by feedback surveys or service quality metrics.
Crescens Inc.NewIT Help Desk Call Support Crescens Inc.IT Help Desk Call SupportConyers, GAExperience performing as Helpdesk Technician with hands-on knowledge in resolving issues with Outlook, MS Office, Windows 7 and 10, and Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, and escalate tickets outside of SLA until resolved.
IMCS Group IncConsultant | Telecom | Telecom-Online IMCS Group IncConsultant | Telecom | Telecom-OnlineAlpharetta, GARemoteCompany Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.
Rose InternationalNewIT Help Desk Call Center Jobs in USA, GA, Conyers | Rose International Job Rose InternationalIT Help Desk Call Center Jobs in USA, GA, Conyers | Rose International JobConyers, GA$20–$20 / hourTemporaryOnly qualified Help Desk Analyst candidates located near the Conyers GA area to be considered due to the position requiring an onsite presence***REQUIRED EDUCATION:Vocational/Technical degree in computer applications computer technology or a closely related area from an accredited college REQUIRED EXPERIENCE KNOWLEDGE ABILITIES AND SKILLS:Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook MS Office Win 7 and 10 Active Directory (2 Years)Monitor ticket queues assign tickets to appropriate internal and external support staff escalate tickets outside of SLA’s until resolved (2 Years)Install and perform minor repairs to hardware software or peripheral equipment following design or installation specifications (2 Years)Answer user inquiries regarding computer software or hardware operation to resolve problems (2 Years)Bilingual – Spanish Required IT Help Desk Call Centre exp (2 Years)Six months of experience handling customers questions complaints and/or providing information in a call center environmentKnowledge of Apple iOSProvides technical assistance to both internal and external customers for tier one issues. JOB RESPONSIBILITIES:Oversee the daily performance of computer systems and applicationsAnswer user inquiries regarding computer software or hardware operation to resolve problemsMonitor ticket queues assign tickets to appropriate internal and external support staff escalate tickets until resolvedConfer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
Georgia System Operations CorporationSystems Engineer (III-V), IT Infrastructure Georgia System Operations CorporationSystems Engineer (III-V), IT InfrastructureTucker, GAThis includes designing, deploying, and managing Windows and Linux desktop and server environments as well as architecting and implementing cloud-based solutions through AWS, Azure, Google Cloud Platform, and Microsoft 365. The Systems Engineer manages and optimizes both physical and virtual servers as well as core cloud services and workstation infrastructure, monitors system performance, and troubleshoots issues.
American Technology ConsultingGIS IT Support Specialist American Technology ConsultingGIS IT Support SpecialistAtlanta, GeorgiaAll travel expense reimbursement shall be in accordance with State Accounting Office Travel Policy:https://sao.georgia.gov/travel/state-travel-policy [https://sao.georgia.gov/travel/state-travel-policy] of Transportation (GDOT) is seeking an Esri ArcGIS end user support specialist to analyze, troubleshoot, and resolve technical support requests.
Herzing UniversityAdjunct Faculty - Online MSN-Direct Entry (Didactic) Herzing UniversityAdjunct Faculty - Online MSN-Direct Entry (Didactic)atlanta, GAIf you are a current employee, faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency), please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process. It provides an inclusive and collegial community where individuals are valued, heard and empowered to contribute to the effectiveness of the institution.
VitalsearchgroupIT Support Specialist VitalsearchgroupIT Support SpecialistAtlanta, GeorgiaThis role supports internal users with account access, healthcare applications, EMR/EHR systems, email, VPN, connectivity, and basic hardware/software issues in a HIPAA-regulated environment. This person should be comfortable supporting both clinical and non-clinical staff, documenting issues clearly, and working in a fast-paced healthcare environment where privacy, accuracy, and responsiveness are important.
American Technology ConsultingIT Help Desk American Technology ConsultingIT Help DeskConyers, GAVocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college • Knowledge of Apple iOS This position is located at DDS Headquarters in Conyers, Georgia. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.
PhaxisCustomer Supp/Account Rep-Sr-IT PhaxisCustomer Supp/Account Rep-Sr-ITAlpharetta, GACreate a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion.
US NavyNewIT Professional US NavyIT ProfessionalCanton, GAKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
UniVirtual Solutions IncIT INTEGRATION SUPPORT SPECIALIST - GA based UniVirtual Solutions IncIT INTEGRATION SUPPORT SPECIALIST - GA basedAtlanta, Georgia$22–$22UniVirtual Solutions (UVS) is an MSP (Managed Service Provider) that provides information technology services and solutions to businesses of all sizes across many different industries. No other IT consulting firm can touch our fast response time, personalization, range of experience, quality customer service, or our ability to deliver technology solutions that work exactly the want client’s desire.
CRH AmericasInternal IT Audit Manager CRH AmericasInternal IT Audit ManagerAtlanta, GAERP, Operational Technology & Core System Knowledge: Advanced understanding of SAP/SAP HANA, JDE, dispatch systems (e.g., JWS/Command Alkon), and industrial control/manufacturing systems, with the ability to link IT controls directly to business processes. To be successful in this role, you must be capable of assessing and improving complex IT and cyber-related processes spanning applications, infrastructure, security, data, and ERP environments while demonstrating strong analytical, communication, and people‑leadership skills.
MedCura HealthIT Support Specialist MedCura HealthIT Support SpecialistStone Mountain, GeorgiaThis individual will work closely with IT staff and stakeholders in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. Qualifications: Associate’s degree in computer science or related field or two (2) years of professional work experience in an Information Systems environment and one (1) year healthcare, financial or clinical systems experience.
The Refrigeration School-Atlanta CampusIT Service Specialist The Refrigeration School-Atlanta CampusIT Service SpecialistAtlanta, GAPart timeOn-board and off board employees and students in a timely, seamless manner, including the distribution of student equipment and tracking of assets. Contribute to overall IT service improvement initiatives and projects, ensuring successful rollouts with minimal incidents.
Syntricate TechnologiesIT Support Specialist in Conyers GA Onsite Syntricate TechnologiesIT Support Specialist in Conyers GA OnsiteConyers, GAFull timeKey Responsibilities Provide technical support to end users via phone, remote access, and onsite visits Troubleshoot hardware, software, and network-related issues Monitor and manage ServiceNow ticket queues, ensuring timely resolution and follow-up Support and maintain business-critical systems (e.g., queue management, A/V systems, mobile technologies) Assist in managing and optimizing cloud environments for scalability and efficiency Design, build, and maintain cloud-based applications Utilize automation and provisioning tools such as AWS CLI and Terraform Collaborate with IT teams to resolve production incidents and conduct post-incident reviews Recommend hardware/software solutions based on organizational needs Support desktop systems, laptops (Windows 10/11), printers, scanners, and related peripherals Assist in maintaining network infrastructure and resolving TCP/IP issues Support video conferencing systems, A/V equipment, and related technologies Identify opportunities to improve IT operations and enhance system performance Required Qualifications Bachelor’s degree in IT, Computer Science, or a related field with 3+ years of experience OR Associate degree with 5+ years of experience OR Relevant experience equivalent to IT Support Specialist level Professional certification required (A+, Network+, Cloud+, or equivalent) 2–3+ years of hands-on IT support experience Experience with ServiceNow or similar ticketing systems Strong knowledge of Windows OS, Active Directory, DNS, DHCP, and Group Policy Experience troubleshooting desktop hardware, software, and network issues Knowledge of TCP/IP networking and issue resolution Experience with AWS CLI, Terraform, or similar automation tools Strong communication and interpersonal skills Preferred Skills Experience supporting cloud infrastructure and applications Familiarity with video conferencing, A/V systems, and camera technologies Ability to analyze trends and recommend system improvements Strong problem-solving and critical thinking abilities Experience working in fast-paced, enterprise IT environments Best Regards, Salman Alam IT Recruiter||Syntricate Technologies Inc. Position: IT Support Specialist 3 Location: Conyers, GA (Onsite Only Local Candidates) Duration: 2+ Months Contract Interview Process: Virtual/In-Person Req ID: 800197 Job Description We are seeking an experienced IT Support Specialist 3 to provide end-user support, maintain business applications, and support critical IT infrastructure.
Medcura Health IncIT Support Specialist Medcura Health IncIT Support SpecialistStone Mountain, GAThis individual will work closely with IT staff and stakeholders in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. Associate's degree in computer science or related field or two (2) years of professional work experience in an Information Systems environment and one (1) year healthcare, financial or clinical systems experience.
My3TechNewIT Support Specialist 2 My3TechIT Support Specialist 2Atlanta, GAQualifications: High school diploma or GED AND Six months of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area. Provides technical assistance and support for incoming queries and technical issues related to systems, networking, phone systems, audio/visual equipment, computer software (e.g., Windows 10, Microsoft Office, various browsers), hardware, etc.
Expert In Recruitment SolutionsNewIT Business Systems Analyst Expert In Recruitment SolutionsIT Business Systems AnalystSacramento, GACollaborate with the WEB and ECM teams on their SharePoint administrative needsExcellent communication, both verbally and in writing is required. This role is a lead position for M365 operations and a champion for M365 adoption and utilization with our client.
Georgia TechNewIT Facilities Manager Georgia TechIT Facilities ManagerAtlanta, GAServes as the primary coordinator for physical IT infrastructure, working closely with IT engineering teams, facilities personnel, and external vendors to support capacity planning, documentation, physical access control, and lifecycle maintenance across all university technology spaces. Bachelor's degree from an accredited institution of higher education in information technology, engineering, facilities management, related discipline, or an equivalent combination of relevant education and/or experience.
InterSources Inc.IT Business Analyst InterSources Inc.IT Business AnalystAtlanta, GARemoteInterSources Inc, is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. • Design, develop and maintains comprehensive, 508-compliant instructional materials, including course summary sheets, learning objectives, course outlines, storyboards, video scripts, job aids, quick reference sheets, and other supporting documents for training deliverables.
Aha EngineersIT Specialist Aha EngineersIT SpecialistAlpharetta, GAAs a multi-discipline building system consulting firm, our offerings include best-in-class HVAC, Plumbing, Electrical and Fire Protection (MEP/FP) and Technology Design; Energy & Sustainability Consulting; Commissioning, BIM/VDC and Advisory Services; Arc Flash and Coordination Studies; and Computational Fluid Dynamics Modeling. Familiarity with Azure Active Directory / Entra ID, SharePoint and OneDrive administration, VPN and remote access tools, basic networking concepts, Autodesk or engineering-related software environments, IT ticketing systems, and asset management tools.
InterSources Inc.IT Manager InterSources Inc.IT ManagerAtlanta, GAInterSources Inc, is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. The manager will maintain accurate and timely documentation for all reviewed projects and recurring products and services in accordance with audit and compliance requirements, organizes and maintains filing system, database, and records of Division's inventory of new and old rules and regulations.
CRH AmericasIT Controls and Compliance Analyst - SAP CRH AmericasIT Controls and Compliance Analyst - SAPAtlanta, GAThis includes but is not limited to: Role focus and responsibilities: The analyst will lead the development and implementation of IT general controls (ITGC) for a new SAP ERP solution, promote SOX compliance, and support a strong internal control framework across IT workstreams. Continuous improvement and transformation: The analyst will monitor industry and regulatory changes, identify opportunities to enhance SOX compliance through data analytics and continuous monitoring, and drive transformational activities to add value beyond compliance in financial reporting controls.
APG CorporateIT Finance Lead APG CorporateIT Finance LeadAtlanta, GAOur portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products.
Veterans Sourcing GroupTemp | Administration | Customer Supp/Account Rep-Sr-IT | Level 2(USD) Veterans Sourcing GroupTemp | Administration | Customer Supp/Account Rep-Sr-IT | Level 2(USD)Johns Creek, GACreate a positive customer support experience, build rapport and trust with end users through professional attitude and approach to problem understanding, ensuring timely resolution or escalation by providing urgency, business impact evaluation and communicating the status to the end user promptly. While providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, uses a knowledge base tool along with their expertise to resolve issues in a timely fashion.
Syntricate Technologies IncIT Support Specialist in Conyers GA Onsite Syntricate Technologies IncIT Support Specialist in Conyers GA OnsiteConyers, GAThis role involves troubleshooting production issues, supporting cloud environments, and ensuring smooth operation of various agency systems. We are seeking an experienced IT Support Specialist 3 to provide end-user support, maintain business applications, and support critical IT infrastructure.
American Technology ConsultingIT Trainer American Technology ConsultingIT TrainerAtlanta, GAJob Summary: The Georgia Department of Transportation (GDOT) is seeking a candidate who can travel to District and Area Office locations in District 1 (Gainesville), District 2 (Tennille, GA), District 3 (Thomaston GA), and/or District 6 (Cartersville) to conduct on-premise classes several times a month and conduct classes remotely online through Microsoft Teams. Candidate will publish training schedules/course offerings within GDOT Learning Management System (Oracle/Workday), administer learner enrollments/testing/completions, assign grades/scoring or awarding of certifications.
American Technology ConsultingIT Trainer (Travel role) American Technology ConsultingIT Trainer (Travel role)Atlanta, GeorgiaJob Summary: The Georgia Department of Transportation (GDOT) is seeking a candidate who can travel to District and Area Office locations in District 1 (Gainesville), District 2 (Tennille, GA), District 3 (Thomaston GA), and/or District 6 (Cartersville) to conduct on-premise classes several times a month and conduct classes remotely online through Microsoft Teams. Candidate will publish training schedules/course offerings within GDOT Learning Management System (Oracle/Workday), administer learner enrollments/testing/completions, assign grades/scoring or awarding of certifications.
American Technology ConsultingIT Trainer/Content Developer American Technology ConsultingIT Trainer/Content DeveloperAtlanta, GeorgiaThe Georgia Department of Transportation (GDOT) is seeking a candidate who can travel to District and Area Office locations in District 1 (Gainesville), District 2 (Tennille, GA), District 3 (Thomaston GA), and/or District 6 (Cartersville) to conduct on-premise classes several times a month and conduct classes remotely online through Microsoft Teams. Candidate will publish training schedules/course offerings within GDOT Learning Management System (Oracle/Workday), administer learner enrollments/testing/completions, assign grades/scoring or awarding of certifications.
Echo IT SolutionsNewIT Trainer/Content Developer Echo IT SolutionsIT Trainer/Content DeveloperGainesville, GAThe Georgia Department of Transportation (GDOT) is seeking a candidate who can travel to District and Area Office locations in District 1 (Gainesville), District 2 (Tennille, GA), District 3 (Thomaston GA), and/or District 6 (Cartersville) to conduct on-premise classes several times a month and conduct classes remotely online through Microsoft Teams. Candidate will publish training schedules/course offerings within GDOT Learning Management System (Oracle/Workday), administer learner enrollments/testing/completions, assign grades/scoring or awarding of certifications.
InterSources Inc.IT Project Manager InterSources Inc.IT Project ManagerAtlanta, GAThe Project Manager will partner closely with Finance and Procurement leadership, the NextGen project team, State Accounting Office functional leads, Department of Administrative Services functional leads, Workday functional leads, integration teams, and third-party vendors to deliver secure, scalable, and compliant solutions. InterSources Inc, is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc.
Doeren Mayhew CPAs and AdvisorsIT Senior Associate Doeren Mayhew CPAs and AdvisorsIT Senior AssociateDuluth, GADoeren Mayhew Assurance is a licensed independent CPA firm that provides attest services to its clients, and Doeren Mayhew Advisors, LLC and its subsidiary entities provide tax and business consulting services to their clients. "Doeren Mayhew" is the brand name under which Doeren Mayhew Assurance and Doeren Mayhew Advisors, LLC and its subsidiary entities provide professional services.
Burgess Information Systems, Inc.IT Infrastructure Manager Burgess Information Systems, Inc.IT Infrastructure ManagerGainesville, GAPart timeYou'll enjoy a comprehensive benefits package designed to support your well-being and financial future: Comprehensive Health Benefits: Medical, Dental, Vision, Short-Term/Long-Term Disability Insurance, Life insurance. All interviews are conducted in-person OR through video conference invitations from official company emails.
ZS Associates IncBusiness Technology Solutions Consultant - IT-OT Integration ZS Associates IncBusiness Technology Solutions Consultant - IT-OT IntegrationAtlanta, GAAny knowledge of agentic AI use cases for manufacturing and quality would be a bonus, and Lean / Six Sigma experience (Green Belt or Black Belt) preferred; formal certification is a plus but not required, or • Familiarity with IIoT/IoT platforms (e.g., one or more of any of these - Tulip, Highbyte, Cognite, ThingWorx, Ignition, AVEVA etc.) and cloud/on-prem data storage (e.g., one or more of any of these - AWS or Azure or Google Cloud Platform), or • Knowledge/experience of industrial cybersecurity (e.g., one or more of any of these - CFR Part 11 compliance, IEC62443 security protocols, SOC 2 IS compliance etc.) is a nice-to-have. • Demonstrated ability to lead workshops with client stakeholders and cross-functional teams to create digital transformation roadmaps to achieve Industry 4.0 / 5.0 vision for smart manufacturing / factory of the future, prioritizing high-ROI use cases, conducting Proof of Concepts/Proof of Value and scale for operationalization.
Ortho Sport and Spine PhysiciansIT Support Ortho Sport and Spine PhysiciansIT SupportAtlanta, GATechnical Support: Provide technical support to end-users, including diagnosing and resolving hardware, software, and network issues promptly and efficiently. Hardware Management: Manage hardware inventory, perform equipment upgrades, and coordinate with vendors for hardware repairs and replacements.
AMAT CorporateNewIT Compliance Analyst AMAT CorporateIT Compliance AnalystAtlanta, GAThis position is responsible for overseeing the day-to-day execution of SOX-related activities within the IT application environment, leading ITGC improvement initiatives, and tracking compliance performance against established strategies. The IT Compliance Analyst plays a critical role in supporting the ITGC SOX compliance program by partnering across the IT organization to strengthen the control environment and drive continuous improvement.
AMAT CorporateSenior IT Project Manager AMAT CorporateSenior IT Project ManagerAtlanta, GAIT Project Manager Cutover Lead is a key role in this transformation and will develop and manage cutover tasks for multiple workstreams into an integrated cutover plan for the successful go-live of multiple SAP S4 Hanna implementation waves. Define project scope, goals and deliverables that support cutover business goals in collaboration with senior management, project leads, project managers and stakeholders.
Sazerac Company IncNewIT Manager Commercial Portfolio Sazerac Company IncIT Manager Commercial PortfolioAtlanta, GAOur Louisville office has been named one of the "Best Places to Work in Kentucky" four times, and our Buffalo Trace Distillery has earned the title of "world's most award-winning distillery" through the dedication of our craftsmen for well over 200 years. Sazerac Company produces and markets the most award-winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton's, and Sazerac Rye.
Kroger Co.Online Grocery Pick-Up Clerk Kroger Co.Online Grocery Pick-Up ClerkAlpharetta, GAPart timeEssential Job Functions:• Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality. • Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.
Sams ClubNewOnline Order Filling Team Associate Sams ClubOnline Order Filling Team AssociateCanton, GA$15–$28 / hourThis position is extremely fast paced and is one that gets to spend time in all departments shopping for our customers and filling their online orders. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Veterans Sourcing GroupIT Support Specialist Veterans Sourcing GroupIT Support SpecialistJohns Creek, GAWhile providing the highest level of customer service, the Service Desk Agent answers incoming calls, tracks all information in a call tracking system, and uses a knowledge base tool along with their expertise to resolve issues in a timely fashion. Responsibilities include: • Demonstrate strong customer service skills to provide phone support including: o Listening to the customer to gain an accurate understanding of the situation.
Genesis Computers Inc.IT Systems Analyst Genesis Computers Inc.IT Systems AnalystSuwanee, Georgia$55,000–$65,000Whether the need is for ongoing management of your servers, workstations and infrastructure, security and optimization of your internet circuit, access to the cloud for internet-based services, or solid disaster recovery solutions, Genesis will stay on top of the technology and free your time up, to run your business. We are a small but mighty Managed Service Provider based in Suwannee, GA providing varying levels of support to customers throughout the United States.
Agil3 Technology Solutions (A3T)Help Desk Specialist Agil3 Technology Solutions (A3T)Help Desk SpecialistForest Park, GAFull timeKnowledge and execution disaster recovery continuity of operations plans electronic devices (e.g., computer systems/components, access control devices, digital cameras, electronic organizers, hard drives, memory cards, modems, network components, printers, removable storage devices, scanners, telephones, copiers). Skill simulating or recreating end-user problems with voice, file & print services, desktop and room-based video-teleconferencing, and/or baseline or non-baseline applications to help determine problem root causes.
Agil3 Technology Solutions (A3T)Help Desk Support Specialist Agil3 Technology Solutions (A3T)Help Desk Support SpecialistForest Park, GAFull timePossess experience in simulating or recreating end-user problems with voice, file & print services, desktop & room-based video- teleconferencing, and/or baseline or non-baseline applications to help determine problem root causes. Knowledge of electronic devices (e.g., computer systems/components, access control devices, digital cameras, electronic organizers, hard drives, memory cards, modems, network components, printers, removable storage devices, scanners, telephones, copiers).
Contact Government Services LLCSenior Help Desk Technician II Contact Government Services LLCSenior Help Desk Technician IIAtlanta, GASkills and attributes for success- BackupRestoration adminsupport- File Server support- User AccountMailbox administration- SoftwareHardware installation- Handheld device installationtroubleshootingsupport- Remote User setupsupporttroubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheetsdatabases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports trending analysis service level reporting process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops desktops tablet PCs printers MFPs accessories IT supplies etc. e-Mail Microsoft Office etc and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including audio systems video systems AV distribution systems computer hardware and software control programming microphones amplifiers encrypted wireless microphone systems digital recording and computervideo interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams set-up operations for audio mixing boards and facilitatemonitorrecord online meeting sessionsQualifications- One year or more Adobe Connect or related online meeting center set-up experience.
PSR Associates IncNewHelp Desk Analyst PSR Associates IncHelp Desk AnalystConyers, GAThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
PeopleNTech LLCNewGA DDS Level 1 Help Desk Analyst PeopleNTech LLCGA DDS Level 1 Help Desk AnalystAlexandria, GAThe Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management. Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.