Company ConfidentialHelp Desk Specialist Company ConfidentialHelp Desk SpecialistFalls Church, VAFull timeThis role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Our technologists have always gone the extra mile to help our federal clients succeed.
CredenceNewSenior Data and Systems Manager CredenceSenior Data and Systems ManagerWashington, DCThe Senior Data and Systems Manager oversees data validation, data analytics, help desk and systems support for Refugee Resettlement and Unaccompanied Alien Children (UAC) programs. This requirement provides critical mission support across various technical, program management, and administrative functions to assist ORR in its mission to promote the health, well-being, and stability of refugees and unaccompanied children.
System OneNewSenior Help Desk Engineer System OneSenior Help Desk EngineerBethesda, MD$80,000–$95,000 / yearSystem One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Requirements Minimum of 5+ years of IT support experience, including at least 2 years in a supervisory or lead role .
LeidosNewServiceNow Development Manager LeidosServiceNow Development ManagerLorton, VA$131,300–$237,350Leidos is seeking an experienced ServiceNow Software Development Manager, to join an internal service center group under the Digital Modernization Sector and the Repeatable Offerings organization, who will support ServiceNow self-hosted/on-prem implementations and best practices for our Federal Government customers. You will collaborate with a diverse workforce within a matrix environment and be able to communicate effectively by obtaining and synthesizing requirements from internal and external stakeholders, while working with the team to deliver a ServiceNow implementation that meets our customers’ needs.
LeidosNewInformation Systems Security Officer (ISSO) LeidosInformation Systems Security Officer (ISSO)Lorton, VA$87,100–$157,450If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
LeidosNewTFDM Technical Triage Manager – AIMS & Help Desk LeidosTFDM Technical Triage Manager – AIMS & Help DeskGaithersburg, MD$107,900–$195,050The Federal Aviation Administration (FAA) Terminal Flight Data Manager (TFDM) is the surface management solution that will provide NextGen Air Traffic Control capabilities to improve air traffic operations in the National Airspace System (NAS). If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
Company ConfidentialInformation System Project Management Analyst - Majestic -26711 Company ConfidentialInformation System Project Management Analyst - Majestic -26711Springfield, VA$102,831–$155,000Full timeInformation Systems Project Management 5: 15 years relevant experience with Bachelors in related field; 13 years relevant experience with Masters in related field; 10 years relevant experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 19 years relevant experience. Information Systems Project Management 4: 9 years relevant experience with Bachelors in related field; 7 years relevant experience with Masters in related field; or High School Diploma or equivalent and 13 years relevant experience.
Company ConfidentialInformation Systems Security Manager ISSM (Engineer Info Assurance 5) Company ConfidentialInformation Systems Security Manager ISSM (Engineer Info Assurance 5)Fairfax, VA$153,605–$184,124Full timeHII - Mission Technologies is currently seeking a SME Information System Security Manager (ISSM) to work out of Fairfax, VA in support of the DoD/DoW Advana War Data Platform designed to aggregate operational, intelligence, logistics, and sensor data from multiple domains, enable Joint All-Domain Command and Control (JADC2) by providing a common data fabric, and support AI/ML applications for predictive analytics, targeting, and mission planning. • 15 years relevant experience with Bachelors in related field; 13 years relevant experience with Masters in related field; 10 years relevant experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 19 years relevant experience.
Company ConfidentialComputer/Network Security Systems Specialist (Lead) Company ConfidentialComputer/Network Security Systems Specialist (Lead)Fort Belvoir, VA$106,681–$246,980Full timeWill analyze site survey reports, recommend network modernization upgrades, craft network architectures, and assist operations leads in creating deployment plans and executing capability roll outs. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.
Company ConfidentialInformation Systems Technical Analyst, Majestic Company ConfidentialInformation Systems Technical Analyst, MajesticSpringfield, VA$88,639–$110,000Full timeResponsible for information systems design, development, and analysis encompassing one or more of the following areas of technical expertise: programming, PC application analysis, software development, systems integration, and related disciplines. As a Info Sys Tech Analyst, you'll play a pivotal role in protecting our digital assets and strengthening our security posture through proactive monitoring, analysis, and implementation of cutting-edge security solutions.
Company ConfidentialInformation Systems Technical Analyst, Majestic-26729 Company ConfidentialInformation Systems Technical Analyst, Majestic-26729Fort Belvoir, VA$73,193–$135,000Full timeResponsible for information systems design, development, and analysis encompassing one or more of the following areas of technical expertise: programming, PC application analysis, software development, systems integration, and related disciplines. As a Cyber Network Analyst, you'll play a pivotal role in protecting our digital assets and strengthening our security posture through proactive monitoring, analysis, and implementation of cutting-edge security solutions.
The Education Equality InstituteVolunteer Online English Teacher for Ukrainian Parliament Staff The Education Equality InstituteVolunteer Online English Teacher for Ukrainian Parliament StaffWashington, DCVolunteers will play a significant role in facilitating Ukraine’s ongoing efforts to deepen integration with European institutions by equipping parliamentary professionals with enhanced communication skills essential for effective diplomatic engagement, legislative cooperation, and international representation. The opportunity to influence the daily lives and future of Ukrainians: By contributing to TEEI's projects, you'll be helping to shape the future of Ukraine and make a tangible impact on the lives of its people.
DRT Strategies, Inc.SharePoint Online (SPO) / MS Power Platform Developer - Jr DRT Strategies, Inc.SharePoint Online (SPO) / MS Power Platform Developer - JrSilver Spring, MDFull timeLeverage new Microsoft 365 features and out-of-box functionality while adhering to the FDA User Experience (UX) design best practices and design guidelines to design, develop, and deploy new SPO Sites and Power Platform applications within the Government Community Cloud (GCC) environment). The scope of this contract is to provide a full range of technical and management services to develop, improve, implement functionality, and provide training for the client's M365 SharePoint sites and supporting components and Microsoft Power Platform applications.
DRT Strategies, Inc.SharePoint Online (SPO) / MS Power Platform Developer - Mid DRT Strategies, Inc.SharePoint Online (SPO) / MS Power Platform Developer - MidSilver Spring, MDFull timeLeverage new Microsoft 365 features and out-of-box functionality while adhering to the FDA User Experience (UX) design best practices and design guidelines to design, develop, and deploy new SPO Sites and Power Platform applications within the Government Community Cloud (GCC) environment). The scope of this contract is to provide a full range of technical and management services to develop, improve, implement functionality, and provide training for the client's M365 SharePoint sites and supporting components and Microsoft Power Platform applications.
TEEMANewBilingual IT Help Desk TEEMABilingual IT Help DeskAshburn, VATroubleshoot issues related to Windows, Microsoft 365, Active Directory, account access, VPN/remote access, hardware/software, web-based applications and network connectivity. We are seeking customer-focused IT professionals with experience providing technical support in fast-paced help desk, service desk, or enterprise support environments.
Somatus, Inc.IT Helpdesk Specialist 1 Somatus, Inc.IT Helpdesk Specialist 1McLean, VirginiaAs a leading provider of outcomes-driven care for individuals and communities living with chronic conditions, Somatus is helping patients across the country enjoy More Healthy Days at Home. While classified as a Level 1 role, this position offers opportunities to contribute beyond basic support through ownership of issues, collaboration with cross-functional IT teams, and participation in continuous improvement initiatives.
Tesla Laboratories. Inc.IT Service Desk Specialist - SECRET clearance required Tesla Laboratories. Inc.IT Service Desk Specialist - SECRET clearance requiredVienna, VA$50,000–$65,000About the Company Tesla Laboratories is a Service-Disabled Veteran Owned Small Business (SDVOSB) providing Cyber Security, Intelligence Analysis, Financial Management, Facilities Engineering Services, and Program Management support to the Intelligence Community (IC), the Department of Defense (DoD), and other federal government customers. Tasks include maintaining and managing the IT infrastructure and operational needs of the customer including hardware and software issues, desktops, peripherals, and end user issues.
ExpressionIT Administrator (Deskside Support Specialist) ExpressionIT Administrator (Deskside Support Specialist)Washington, DC$90,000–$104,000Founded in 1997 and headquartered in Washington, DC, Expression provides data fusion, data analytics, AI/ML, software engineering, information technology, and electromagnetic spectrum management solutions to the U.S. Department of Defense, Department of State, and national security community. We were ranked #1 on the Washington Technology Fast 50 list of fastest-growing small business Government contractors and recognized as a Top 20 Big Data Solutions Provider by CIO Review.
Stanford Hotels CorporationNewSenior IT System Administrator Stanford Hotels CorporationSenior IT System AdministratorWashington DC, DC$120,000 / yearPart timeThe Senior IT System Administrator is responsible for maintaining and optimizing our IT infrastructure, including Microsoft Active Directory, Office 365, server maintenance, virtualization, cloud infrastructure (primarily Azure), security, and networking. 10+ years of experience in IT system administration with a focus on Active Directory, Office 365, server maintenance, virtualization, cloud infrastructure, security, and networking preferred.
TEEMANewIT Help Desk/Service Desk Specialists (Remote) TEEMAIT Help Desk/Service Desk Specialists (Remote)Ashburn, VARemoteTroubleshoot issues related to Windows, Microsoft 365, Active Directory, account access, VPN/remote access, hardware/software, web-based applications and network connectivity. We are seeking customer-focused IT professionals with experience providing technical support in fast-paced help desk, service desk, or enterprise support environments.
WalmartNewOnline Order Filling Team Associate WalmartOnline Order Filling Team AssociateAlexandria, VA$16–$29 / hourPrograms range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
US NavyNewInformation Technology Professional (IT Support) US NavyInformation Technology Professional (IT Support)Washington, DCKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
International City County ManagementIT Manager International City County ManagementIT ManagerWashington, DC$120,000–$143,571 / yearOversee all association technology systems (including the association management system (AMS), website, learning management system (LMS), Microsoft 365 ecosystem, etc.), driving evaluation and procurement processes to deliver solutions that enhance operations; direct large-scale IT initiatives and ensure achievement of defined goals. Monitor and address potential technology and security vulnerabilities by implementing proactive risk management strategies that safeguard organizational systems, protect sensitive data, and support ongoing business continuity and operational stability.
US NavyNewIT Professional US NavyIT ProfessionalRockville, MDKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
MySpectrumOnline Child Therapist LCSW LPC MySpectrumOnline Child Therapist LCSW LPCSpringfield, VAWe want to serve children who haven't otherwise been able to find the right fit for therapy, who don't fit the mold of other practices who have more narrow focuses, who may have barriers to getting to an office for therapy, and most of all, want to reduce the stigma associated with receiving therapy by making it fun and engaging for the kids! We work with every person, on every spectrum and are seeking skilled Therapists throughout the state of Virginia who are interested in providing teletherapy to children (age 5-12) using a teletherapy platform that we have developed to our specifications.
TekSynapIT Service Center (ITSC) Manager w/Secret Clearance TekSynapIT Service Center (ITSC) Manager w/Secret ClearanceWashington, Washington, DC$150,000–$200,000 / year
Corus InternationalSenior Associate, IT Service Desk Coordinator Corus InternationalSenior Associate, IT Service Desk CoordinatorWashington, DC$62,000–$80,000 / yearThe mental requirements that are essential to satisfactorily executing the responsibilities outlined in this job description include, but are not limited to: learning new tasks, comprehending, and retaining information, completing tasks independently, effectively communicating verbally and in writing, demonstrating proficiency in using computer software to perform assigned tasks. Corus also provides a generous retirement plan and PTO to include vacation, sick, holiday, parental, jury, international travel, and bereavement leave; employer-sponsored basic life/AD&D insurance; employee wellness incentives, and employee work/life balance and assistance programs.
Otoe Missouria GroupSenior IT Systems Engineer Otoe Missouria GroupSenior IT Systems EngineerWashington, DC, DCThe ideal candidate is a hands-on engineer—not a help desk technician—with strong experience in systems engineering, security integration, and federal compliance frameworks. Otoe Missouria Group (OMG) is a tribally owned business dedicated to delivering high-quality solutions across a range of industries.
Cortek IncIT Project Manager Cortek IncIT Project ManagerFalls Church, VAContractorAbout CORTEK: Founded in 2003, CORTEK is a distinguished Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in Chemical, Biological, Radiological, and Nuclear (CBRN) defense, Weapons of Mass Destruction (WMD) terrorism prevention, Counter-WMD (CWMD) support services, and Freedom of Information Act (FOIA)/Privacy Act support. Our proven track record includes 12 years of incumbency on DOS contracts supporting WMD threat mitigation and consequence management programs, as well as comprehensive support for the Defense Threat Reduction Agency's (DTRA) technical and strategic objectives across Physical and Biological Sciences, Engineering, Policy, and Operations.
TechDigital CorporationIT - AV Specialist TechDigital CorporationIT - AV SpecialistWashington, DCThis position will provide day-to-day meeting support and perform audio visual teleconferencing (AV/VTC) tasks such as completing Help Desk tickets and responding to telephone requests for AV/VTC assistance, maintaining active status board on system readiness, duplicating services, providing support for special events, and ensuring that all AV/VTC equipment is operational and set up properly. Also provide day-to-day Information Technology (IT) technical support for software and hardware, network connectivity, conference rooms, hoteling space and telephony.
PLUS CommunicationsIT & Business Operations Specialist PLUS CommunicationsIT & Business Operations SpecialistArlington, VAPLUS Communications is looking for an IT & Business Operations Specialist to join our Operations team who is eager to take on meaningful work, grow their technical skill set, and contribute as a valued member of our team. As an IT & Business Operations Specialist, you will manage and optimize essential IT infrastructure and operations, overseeing technical support, systems administration, and business operations initiatives.
TalentFish LLCSenior IT Technical Specialist TalentFish LLCSenior IT Technical SpecialistRockville, MD$41–$53 / hourThis role supports workstations, servers, network infrastructure, AV technologies, cloud-based systems, and scientific laboratory environments while partnering closely with IT leadership and infrastructure teams to ensure reliable day-to-day operations and exceptional end-user support. All offers are contingent upon the completion of a background check, which may include but is not limited to reference checks, education verification, employment verification, drug testing, criminal records checks, and any required certifications or compliance requirements based on the end client's background check policies and applicable laws.
Fusion TechnologyIT Specialist Fusion TechnologyIT SpecialistWashington, DCFusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engineer-by-trade, Fusion Technology dedicates our valuable resources to providing comprehensive IT services and solutions to mission-critical US Government programs and the Intel Community.
C3ELIT Support Specialist - Senior C3ELIT Support Specialist - SeniorAshburn, VASkills should include hardware and software diagnostics, mobile device deployment, recovery and troubleshooting Perform IMAC procedures and lifecycle refresh activities. They will provide Tier 2 and Tier 3 deskside end user support including imaging, deployment, asset management, and Windows 11 with strong user interaction skills.
M1 TechnologyIT - Systems Engineer M1 TechnologyIT - Systems EngineerChantilly, VADemonstrated experience with one or more of the following: Computer networking in Windows AND Linux, Cloud provider provisioning/procurement, Use of common online services In a persona-specific environment, Website configuration, Web-page Building. 4. Demonstrated experience to independently evaluate complex situations and requirement and be able to select appropriate technical capabilities/ use appropriate tools and develop methodologies to satisfy them.
TekSynapIT Asset and Configuration Management (ITACM) Manager w/Secret Clearance TekSynapIT Asset and Configuration Management (ITACM) Manager w/Secret ClearanceWashington, Washington, DC$140,000–$170,000 / year
TekSynapSr IT Operations Lead W/Secret Clearance TekSynapSr IT Operations Lead W/Secret ClearanceWashington, Washington, DC$80,000–$110,000 / yearTechnology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Additional Job Information: TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment.
Quattro Consulting LLCIT Project Manager Quattro Consulting LLCIT Project ManagerBethesda, MD$99,000–$123,000 / yearPart timeThe ideal candidate will possess strong leadership, project management, and stakeholder engagement experience within Intelligence Community (IC) or Department of Defense (DoD) environments and be capable of operating effectively in a dynamic, high-visibility setting with frequent interaction with senior government officials. This position will serve as the primary on-site lead responsible for managing program execution, overseeing personnel, coordinating with Government leadership, and ensuring successful delivery of technical, operational, and administrative support requirements across the effort.
Phaxis LLCIT Service Desk Manager (Hands-On, Multi-Location Leadership) Phaxis LLCIT Service Desk Manager (Hands-On, Multi-Location Leadership)Washington, DC$160,000–$190,000 / yearThis role is responsible for managing daily service desk operations across multiple locations while actively participating in ticket resolution, escalation management, and continuous service improvement. The ideal candidate combines strong leadership capabilities with deep technical expertise, thrives in a fast-paced environment, and is passionate about delivering exceptional end-user support.
Digital Realty TrustEngineer IT-Support Digital Realty TrustEngineer IT-SupportAshburn, VA$70,000–$90,000 / yearPlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. This role sits primarily at Level 2 (L2) support and works closely with Level 1 and Level 3 teams to ensure reliable, secure, and efficient IT services for end users and data center operations.
Muller, Inc.IT Manager Muller, Inc.IT ManagerReston, VAThis position will serve as the primary IT leader for the organization—overseeing daily technology operations, managing vendors and systems, and helping guide the company's IT strategy as we scale. SonicWall Firewall Knowledge: Experience in configuring and managing SonicWall firewall systems to safeguard the network against potential threats and ensure secure data transmission.
AHU Technologies IncIT Service Desk Analyst (Level 2 / L2 Support) AHU Technologies IncIT Service Desk Analyst (Level 2 / L2 Support)Washington, DCAbility to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory. · Ability to provide tier 1 and tier 2 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications.
Office of the Assistant Secretary for Administration and ManagementIT Specialist (Network & Enterprise Monitoring) Office of the Assistant Secretary for Administration and ManagementIT Specialist (Network & Enterprise Monitoring)Washington, DC1.Attention to Detail - Is thorough when performing work and conscientious about attending to detail .2.Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Responsibilities The role supports the Chief Information Officer (OCIO) and its Division of Network Services, which manage DOL's enterprise IT and network infrastructure including secure data environments, modernization efforts, service desk operations, and enterprise network performance to ensure reliable, secure, and efficient technology services across the department.
TekSynapWarehouse I.T. Associate TekSynapWarehouse I.T. AssociateSpringfield, VirginiaTechnology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment.
TekSynapIT Program Manager W/Secret Clearance TekSynapIT Program Manager W/Secret ClearanceWashington, Washington, DC$110,000–$160,000 / yearTechnology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Additional Job Information: TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment.
Goldbelt, Inc.IT Tier 2 Support Technician (DLI-W) Goldbelt, Inc.IT Tier 2 Support Technician (DLI-W)Arlington, Virginia$65,029.12–$73,157.76 / yearMonitors conventional & web applications; assesses knowledge management needs; identifies & obtains required resources; provides oversight, planning coordination w/ Garrison IT requirements; initiates & forwards Requests for Services to the NEC; acts as liaison to the NEC for repair of IT equipment; monitors all common-user C4/IT baseline services; coordinates backup & archive services. The IMO representative assists commander/ director/chief in effectively managing the organization’s IM/IT processes & resources that enable the organization’s business & mission processes.
Delaware Nation IndustriesIT Business Analyst-536155 Delaware Nation IndustriesIT Business Analyst-536155Arlington, VAThe purpose of this task order is to provide professional service personnel to support the OIG Office of the Executive Director, IT Operations Directorate, through subject matter expertise with project management for large complex projects related to EX/IT’s mission-centric approach to IT operations focused on customer service, collaboration, and innovation. Five years of experience planning, supervising, and managing software applications development, maintenance, and migration efforts; network engineering, implementation, and maintenance projects; business reengineering; or other assignments relevant to the project or requirement.
MindlanceIT Analyst Standard III MindlanceIT Analyst Standard IIIWashington, DCPerform analysis of applications, operating systems (Windows/Mac), database layers, perform source code reviews, tests, apply system vulnerability assessment scans, leverage web, application, operating systems tools. Technical skills include knowledge of database languages such as SQL, or Python; spreadsheet tools such as Microsoft Excel or Google Sheets; and data visualization software such as Tableau.
ElectraIT Administrator ElectraIT AdministratorManassas, VAOur Ultra Short technology unlocks thousands of new operating locations and enables what we call Direct Aviation: quiet, point-to-point regional travel that gets people from where they are to where they want to go, without the congestion of major airports or the noise of conventional aviation. This role supports core platforms including Microsoft 365 and Siemens PLM applications, with responsibilities including user management, access management, application support, and general IT troubleshooting.
The Executive Leadership CouncilSr. I.T. Manager of Operations & Delivery The Executive Leadership CouncilSr. I.T. Manager of Operations & DeliveryWashington, DCInstallation, Troubleshooting & Support: Demonstrates an advanced understanding of the installation procedures used in the organization; possesses an advanced understanding of the installation tools and uses them to install systems at the enterprise level; demonstrates a strong working knowledge of integration procedures and is able to integrate systems at the departmental level; possesses an advanced working knowledge of troubleshooting techniques and can independently perform troubleshooting without the use of pre-written processes; troubleshoots issues affecting multiple systems at the business unit level; anticipates potential user issues and determines what changes need to be made to the relevant IT before there are any concerns. • Teamwork & Collaboration: Works well cross functionally and with others on the team to achieve personal goals, team goals, and organizational goals; takes responsibility for individual actions in order to achieve consistent results; fosters team camaraderie, collaboration, and cohesion; understands the impact of one's actions on the ability of their team members to do their jobs; respects the differences other team members bring to the table by openly seeking others' opinions; makes suggestions to improve team engagement and effectiveness; supports implementation of team decisions; professionally gives and seeks feedback in order to achieve common goals.