Mitchell MartinNewIT Operator - Desktop Support Mitchell MartinIT Operator - Desktop SupportMerrifield, VA$25–$27.75 / hourBy applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Join our team as a Desktop Support IT Operator, where you'll be responsible for maintaining and troubleshooting IT systems in a dynamic environment.
Digital Realty TrustNewEngineer IT-Support Digital Realty TrustEngineer IT-SupportAshburn, VA$70,000–$90,000 / yearPlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. This role sits primarily at Level 2 (L2) support and works closely with Level 1 and Level 3 teams to ensure reliable, secure, and efficient IT services for end users and data center operations.
Company ConfidentialHelp Desk Specialist Company ConfidentialHelp Desk SpecialistFalls Church, VAFull timeThis role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Our technologists have always gone the extra mile to help our federal clients succeed.
GlobalGiving FoundationNewIT & Systems Lead GlobalGiving FoundationIT & Systems LeadHybrid, DC$65,000–$70,000 / yearIn addition, create and configure accounts on a range of software and cloud systems so that users have access to the appropriate systems, including VMware Workspace One, Google Workspace, Salesforce, BitWarden, Slack, Druva, and more. The successful candidate will be able to clearly communicate in a professional setting, plan and execute projects with multiple dependencies and steps, and be adept at problem-solving a range of IT problems across Windows, Mac, Chromebook, and software-as-a-service systems that our staff uses.
Sparks GroupNewLevel 2 Desktop Engineer Sparks GroupLevel 2 Desktop EngineerWashington, DC$21–$28 / hourQualifications/Background Profile: Proven experience in a desktop support or IT helpdesk role, preferably at Level 2. Strong knowledge of Windows and macOS operating systems. This role involves troubleshooting hardware and software issues, managing user accounts, and ensuring the smooth operation of desktop environments across the organization.
ARCTICOM LLCSystems Administration (Operations Support Specialist) ARCTICOM LLCSystems Administration (Operations Support Specialist)Quantico, VAArcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
CredenceNewSenior Data and Systems Manager CredenceSenior Data and Systems ManagerWashington, DCThe Senior Data and Systems Manager oversees data validation, data analytics, help desk and systems support for Refugee Resettlement and Unaccompanied Alien Children (UAC) programs. This requirement provides critical mission support across various technical, program management, and administrative functions to assist ORR in its mission to promote the health, well-being, and stability of refugees and unaccompanied children.
System OneNewSenior Help Desk Engineer System OneSenior Help Desk EngineerBethesda, MD$80,000–$95,000 / yearSystem One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Requirements Minimum of 5+ years of IT support experience, including at least 2 years in a supervisory or lead role .
LeidosNewInformation Systems Security Officer (ISSO) LeidosInformation Systems Security Officer (ISSO)Lorton, VA$87,100–$157,450If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
By Light Professional IT ServicesNewNetOps System Administrator Shift Lead By Light Professional IT ServicesNetOps System Administrator Shift LeadFort Meade, MD$125,000–$140,000 / yearThe Network Operations (NetOps) Shift Lead will lead shift personnel in supporting the daily operations, performance, and availability of network infrastructure and services. Since 2004, CESI has been at the forefront of developing, maintaining, and integrating simulation-based training, serious gaming, technical services, training and other support in live, virtual, constructive, and gaming (LVCG) domains.
System OneNewDesktop Support System OneDesktop SupportMerrifield, VAExperience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints. Troubleshoot Palo Alto Network Global Protect client issues on Windows endpoints.
By Light Professional IT ServicesNewNetOps System Administrator By Light Professional IT ServicesNetOps System AdministratorFort Meade, MD$110,000–$130,000 / yearThe Network Operations (NetOps) Shift Lead will lead shift personnel in supporting the daily operations, performance, and availability of network infrastructure and services. Since 2004, CESI has been at the forefront of developing, maintaining, and integrating simulation-based training, serious gaming, technical services, training and other support in live, virtual, constructive, and gaming (LVCG) domains.
LeidosNewServiceNow Development Manager LeidosServiceNow Development ManagerLorton, VA$131,300–$237,350Leidos is seeking an experienced ServiceNow Software Development Manager, to join an internal service center group under the Digital Modernization Sector and the Repeatable Offerings organization, who will support ServiceNow self-hosted/on-prem implementations and best practices for our Federal Government customers. You will collaborate with a diverse workforce within a matrix environment and be able to communicate effectively by obtaining and synthesizing requirements from internal and external stakeholders, while working with the team to deliver a ServiceNow implementation that meets our customers’ needs.
LeidosNewService Delivery Manager LeidosService Delivery ManagerCamp Springs, MD$92,300–$166,850The Digital Modernization Sector is focused on delivering performance-based IT services and repeatable solutions to include applying cloud-factory and aaS (as a Service) capabilities and integrating commercial products to provide a comprehensive digital engineering approach to IT transformation. Leidos is hiring a customer-oriented Information Technology Service Delivery Manager to support the Air Force National Capital Region (AFNCR) IT Services (ITS) program at Joint Base Andrews (JBA), MD, Joint Base Anacostia-Bolling, DC, and the Pentagon.
LeidosNewTFDM Technical Triage Manager – AIMS & Help Desk LeidosTFDM Technical Triage Manager – AIMS & Help DeskGaithersburg, MD$107,900–$195,050The Federal Aviation Administration (FAA) Terminal Flight Data Manager (TFDM) is the surface management solution that will provide NextGen Air Traffic Control capabilities to improve air traffic operations in the National Airspace System (NAS). If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.
Gables Search GroupSenior ISSE (Information Systems Security Engineer) - (TS/SCI FS Poly Req) Gables Search GroupSenior ISSE (Information Systems Security Engineer) - (TS/SCI FS Poly Req)Columbia, MD$180,000–$230,000She Recruits is representing a Full-Time Senior ISSE to support enterprise-level cybersecurity architecture and Risk Management Framework (RMF) initiatives. This role provides technical security engineering guidance across complex systems and ensures compliance with government security frameworks.
Gables Search GroupSenior Information Systems Security Officer - ( TS/SCI FS Poly Required) Gables Search GroupSenior Information Systems Security Officer - ( TS/SCI FS Poly Required)Columbia, MD$150,000–$200,000This role provides oversight and enforcement of enterprise security policies while guiding ISSO teams across secure environments. Clearance Required: Active TS/SCI with Full Scope Polygraph (Maryland Customer).
Company ConfidentialSharePoint Content Administrator Company ConfidentialSharePoint Content AdministratorSpringfield, VA$95,085–$130,000Full timeOffice SharePoint Server (MOSS) and Outlook Web Apps (OWA) 10 provide an enterprise platform 10 share and manage content, knowledge, and applications to empower teamworks quickly find information, and be able to collaborate across the organization. 5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; 0 years experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 9 years relevant experience.
Company ConfidentialInformation System Project Management Analyst - Majestic -26711 Company ConfidentialInformation System Project Management Analyst - Majestic -26711Springfield, VA$102,831–$155,000Full timeInformation Systems Project Management 5: 15 years relevant experience with Bachelors in related field; 13 years relevant experience with Masters in related field; 10 years relevant experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 19 years relevant experience. Information Systems Project Management 4: 9 years relevant experience with Bachelors in related field; 7 years relevant experience with Masters in related field; or High School Diploma or equivalent and 13 years relevant experience.
Company ConfidentialInformation Systems Security Manager ISSM (Engineer Info Assurance 5) Company ConfidentialInformation Systems Security Manager ISSM (Engineer Info Assurance 5)Fairfax, VA$153,605–$184,124Full timeHII - Mission Technologies is currently seeking a SME Information System Security Manager (ISSM) to work out of Fairfax, VA in support of the DoD/DoW Advana War Data Platform designed to aggregate operational, intelligence, logistics, and sensor data from multiple domains, enable Joint All-Domain Command and Control (JADC2) by providing a common data fabric, and support AI/ML applications for predictive analytics, targeting, and mission planning. • 15 years relevant experience with Bachelors in related field; 13 years relevant experience with Masters in related field; 10 years relevant experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 19 years relevant experience.
Company ConfidentialComputer/Network Security Systems Specialist (Lead) Company ConfidentialComputer/Network Security Systems Specialist (Lead)Fort Belvoir, VA$106,681–$246,980Full timeWill analyze site survey reports, recommend network modernization upgrades, craft network architectures, and assist operations leads in creating deployment plans and executing capability roll outs. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.
Company ConfidentialInformation Systems Technical Analyst, Majestic Company ConfidentialInformation Systems Technical Analyst, MajesticSpringfield, VA$88,639–$110,000Full timeResponsible for information systems design, development, and analysis encompassing one or more of the following areas of technical expertise: programming, PC application analysis, software development, systems integration, and related disciplines. As a Info Sys Tech Analyst, you'll play a pivotal role in protecting our digital assets and strengthening our security posture through proactive monitoring, analysis, and implementation of cutting-edge security solutions.
Company ConfidentialInformation Systems Technical Analyst, Majestic-26729 Company ConfidentialInformation Systems Technical Analyst, Majestic-26729Fort Belvoir, VA$73,193–$135,000Full timeResponsible for information systems design, development, and analysis encompassing one or more of the following areas of technical expertise: programming, PC application analysis, software development, systems integration, and related disciplines. As a Cyber Network Analyst, you'll play a pivotal role in protecting our digital assets and strengthening our security posture through proactive monitoring, analysis, and implementation of cutting-edge security solutions.
DRT Strategies, Inc.SharePoint Online (SPO) / MS Power Platform Developer - Jr DRT Strategies, Inc.SharePoint Online (SPO) / MS Power Platform Developer - JrSilver Spring, MDFull timeLeverage new Microsoft 365 features and out-of-box functionality while adhering to the FDA User Experience (UX) design best practices and design guidelines to design, develop, and deploy new SPO Sites and Power Platform applications within the Government Community Cloud (GCC) environment). The scope of this contract is to provide a full range of technical and management services to develop, improve, implement functionality, and provide training for the client's M365 SharePoint sites and supporting components and Microsoft Power Platform applications.
DRT Strategies, Inc.SharePoint Online (SPO) / MS Power Platform Developer - Mid DRT Strategies, Inc.SharePoint Online (SPO) / MS Power Platform Developer - MidSilver Spring, MDFull timeLeverage new Microsoft 365 features and out-of-box functionality while adhering to the FDA User Experience (UX) design best practices and design guidelines to design, develop, and deploy new SPO Sites and Power Platform applications within the Government Community Cloud (GCC) environment). The scope of this contract is to provide a full range of technical and management services to develop, improve, implement functionality, and provide training for the client's M365 SharePoint sites and supporting components and Microsoft Power Platform applications.
The Education Equality InstituteVolunteer Online English Teacher for Ukrainian Parliament Staff The Education Equality InstituteVolunteer Online English Teacher for Ukrainian Parliament StaffWashington, DCVolunteers will play a significant role in facilitating Ukraine’s ongoing efforts to deepen integration with European institutions by equipping parliamentary professionals with enhanced communication skills essential for effective diplomatic engagement, legislative cooperation, and international representation. The opportunity to influence the daily lives and future of Ukrainians: By contributing to TEEI's projects, you'll be helping to shape the future of Ukraine and make a tangible impact on the lives of its people.
Tesla Laboratories. Inc.IT Service Desk Specialist - SECRET clearance required Tesla Laboratories. Inc.IT Service Desk Specialist - SECRET clearance requiredVienna, VA$50,000–$65,000About the Company Tesla Laboratories is a Service-Disabled Veteran Owned Small Business (SDVOSB) providing Cyber Security, Intelligence Analysis, Financial Management, Facilities Engineering Services, and Program Management support to the Intelligence Community (IC), the Department of Defense (DoD), and other federal government customers. Tasks include maintaining and managing the IT infrastructure and operational needs of the customer including hardware and software issues, desktops, peripherals, and end user issues.
TEEMANewBilingual IT Help Desk TEEMABilingual IT Help DeskAshburn, VATroubleshoot issues related to Windows, Microsoft 365, Active Directory, account access, VPN/remote access, hardware/software, web-based applications and network connectivity. We are seeking customer-focused IT professionals with experience providing technical support in fast-paced help desk, service desk, or enterprise support environments.
ExpressionIT Administrator (Deskside Support Specialist) ExpressionIT Administrator (Deskside Support Specialist)Washington, DC$90,000–$104,000Founded in 1997 and headquartered in Washington, DC, Expression provides data fusion, data analytics, AI/ML, software engineering, information technology, and electromagnetic spectrum management solutions to the U.S. Department of Defense, Department of State, and national security community. We were ranked #1 on the Washington Technology Fast 50 list of fastest-growing small business Government contractors and recognized as a Top 20 Big Data Solutions Provider by CIO Review.
Somatus, Inc.IT Helpdesk Specialist 1 Somatus, Inc.IT Helpdesk Specialist 1McLean, VirginiaAs a leading provider of outcomes-driven care for individuals and communities living with chronic conditions, Somatus is helping patients across the country enjoy More Healthy Days at Home. While classified as a Level 1 role, this position offers opportunities to contribute beyond basic support through ownership of issues, collaboration with cross-functional IT teams, and participation in continuous improvement initiatives.
TechDigital CorporationIT - AV Specialist TechDigital CorporationIT - AV SpecialistWashington, DCThis position will provide day-to-day meeting support and perform audio visual teleconferencing (AV/VTC) tasks such as completing Help Desk tickets and responding to telephone requests for AV/VTC assistance, maintaining active status board on system readiness, duplicating services, providing support for special events, and ensuring that all AV/VTC equipment is operational and set up properly. Also provide day-to-day Information Technology (IT) technical support for software and hardware, network connectivity, conference rooms, hoteling space and telephony.
Otoe Missouria GroupSenior IT Systems Engineer Otoe Missouria GroupSenior IT Systems EngineerWashington, DC, DCThe ideal candidate is a hands-on engineer—not a help desk technician—with strong experience in systems engineering, security integration, and federal compliance frameworks. Otoe Missouria Group (OMG) is a tribally owned business dedicated to delivering high-quality solutions across a range of industries.
WalmartNewOnline Order Filling Team Associate WalmartOnline Order Filling Team AssociateColumbia, MD$16–$29 / hourFor information about PTO, see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. This position is extremely fast paced and is one that gets to spend time in all departments shopping for our customers and filling their online orders.
Stanford Hotels CorporationNewSenior IT System Administrator Stanford Hotels CorporationSenior IT System AdministratorWashington DC, DC$120,000 / yearPart timeThe Senior IT System Administrator is responsible for maintaining and optimizing our IT infrastructure, including Microsoft Active Directory, Office 365, server maintenance, virtualization, cloud infrastructure (primarily Azure), security, and networking. 10+ years of experience in IT system administration with a focus on Active Directory, Office 365, server maintenance, virtualization, cloud infrastructure, security, and networking preferred.
TEEMANewIT Help Desk/Service Desk Specialists (Remote) TEEMAIT Help Desk/Service Desk Specialists (Remote)Ashburn, VARemoteTroubleshoot issues related to Windows, Microsoft 365, Active Directory, account access, VPN/remote access, hardware/software, web-based applications and network connectivity. We are seeking customer-focused IT professionals with experience providing technical support in fast-paced help desk, service desk, or enterprise support environments.
TekSynapIT Project Lead (SME) TekSynapIT Project Lead (SME)Quantico, VirginiaThis person serves as the ISaaS Technical Director and Team Lead responsible for the successful development, implementation, schedule, and cost performance of a major program, or multiple programs, through subordinate program/project managers (non-tech), in accordance with the call order requirements and other federal policies, procedures and guidelines. Responsibilities of the contract as a whole include providing comprehensive Information Systems Security Officer (ISSO) and Information Systems Security Engineer (ISSE) support to address evolving cybersecurity needs by providing Information Security as a Service (ISaaS).
K2 StaffingIT Help Desk Support - Level II K2 StaffingIT Help Desk Support - Level IIEllicott City, MARYLANDWork with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory .
US NavyNewInformation Technology Professional (IT Support) US NavyInformation Technology Professional (IT Support)Washington, DCKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Corus InternationalSenior Associate, IT Service Desk Coordinator Corus InternationalSenior Associate, IT Service Desk CoordinatorWashington, DC$62,000–$80,000 / yearThe mental requirements that are essential to satisfactorily executing the responsibilities outlined in this job description include, but are not limited to: learning new tasks, comprehending, and retaining information, completing tasks independently, effectively communicating verbally and in writing, demonstrating proficiency in using computer software to perform assigned tasks. Corus also provides a generous retirement plan and PTO to include vacation, sick, holiday, parental, jury, international travel, and bereavement leave; employer-sponsored basic life/AD&D insurance; employee wellness incentives, and employee work/life balance and assistance programs.
Sealing Technologies, a Parsons CompanyIT Specialist Sealing Technologies, a Parsons CompanyIT SpecialistColumbia, MD$50,000–$60,000Sealing Technologies, a Parsons company, innovates and delivers high-performance deployable anywhere technologies that push what's possible at the edge, enabling organizations across the globe to solve complex challenges with speed and confidence. In this role, you will support day-to-day IT operations, end-user technology needs, hardware and software troubleshooting, account support, conference room technology, and general infrastructure support across the organization.
US NavyNewIT Professional US NavyIT ProfessionalRockville, MDKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
International City County ManagementIT Manager International City County ManagementIT ManagerWashington, DC$120,000–$143,571 / yearOversee all association technology systems (including the association management system (AMS), website, learning management system (LMS), Microsoft 365 ecosystem, etc.), driving evaluation and procurement processes to deliver solutions that enhance operations; direct large-scale IT initiatives and ensure achievement of defined goals. Monitor and address potential technology and security vulnerabilities by implementing proactive risk management strategies that safeguard organizational systems, protect sensitive data, and support ongoing business continuity and operational stability.
TekSynapIT Service Center (ITSC) Manager w/Secret Clearance TekSynapIT Service Center (ITSC) Manager w/Secret ClearanceWashington, Washington, DC$150,000–$200,000 / year
MySpectrumOnline Child Therapist LCSW LPC MySpectrumOnline Child Therapist LCSW LPCSpringfield, VAWe want to serve children who haven't otherwise been able to find the right fit for therapy, who don't fit the mold of other practices who have more narrow focuses, who may have barriers to getting to an office for therapy, and most of all, want to reduce the stigma associated with receiving therapy by making it fun and engaging for the kids! We work with every person, on every spectrum and are seeking skilled Therapists throughout the state of Virginia who are interested in providing teletherapy to children (age 5-12) using a teletherapy platform that we have developed to our specifications.
PLUS CommunicationsIT & Business Operations Specialist PLUS CommunicationsIT & Business Operations SpecialistArlington, VAPLUS Communications is looking for an IT & Business Operations Specialist to join our Operations team who is eager to take on meaningful work, grow their technical skill set, and contribute as a valued member of our team. As an IT & Business Operations Specialist, you will manage and optimize essential IT infrastructure and operations, overseeing technical support, systems administration, and business operations initiatives.
Cortek IncIT Project Manager Cortek IncIT Project ManagerFalls Church, VAContractorAbout CORTEK: Founded in 2003, CORTEK is a distinguished Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in Chemical, Biological, Radiological, and Nuclear (CBRN) defense, Weapons of Mass Destruction (WMD) terrorism prevention, Counter-WMD (CWMD) support services, and Freedom of Information Act (FOIA)/Privacy Act support. Our proven track record includes 12 years of incumbency on DOS contracts supporting WMD threat mitigation and consequence management programs, as well as comprehensive support for the Defense Threat Reduction Agency's (DTRA) technical and strategic objectives across Physical and Biological Sciences, Engineering, Policy, and Operations.
AHU Technologies IncIT Service Desk Analyst (Level 2 / L2 Support) AHU Technologies IncIT Service Desk Analyst (Level 2 / L2 Support)Washington, DCAbility to provide tier 1 and tier 2 support for a Windows-based desktop environment, including common desktop applications such as Microsoft365 and Adobe, as well as managing user accounts and Active Directory. · Ability to provide tier 1 and tier 2 support for iOS-based mobile devices, including common mobile-based applications such as email, Microsoft365, and authentication applications.
M1 TechnologyIT - Systems Engineer M1 TechnologyIT - Systems EngineerChantilly, VADemonstrated experience with one or more of the following: Computer networking in Windows AND Linux, Cloud provider provisioning/procurement, Use of common online services In a persona-specific environment, Website configuration, Web-page Building. 4. Demonstrated experience to independently evaluate complex situations and requirement and be able to select appropriate technical capabilities/ use appropriate tools and develop methodologies to satisfy them.
AHU Technologies IncIT Helpdesk Analyst (Level 1 / L1 Support) AHU Technologies IncIT Helpdesk Analyst (Level 1 / L1 Support)Washington, DCWork with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents. Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applications.
Baltimore Aircoil Company, Inc.Sr IT Support Specialist Baltimore Aircoil Company, Inc.Sr IT Support SpecialistJessup, MDFull timeIn addition to operational support, the Senior IT Support Analyst actively contributes to problem management, knowledge development, service improvement initiatives, and cross-team collaboration, helping to elevate the overall effectiveness and maturity of IT Service Operations globally. The role has a high level of interaction with end users, IT peers, technical specialists, and external service providers, and plays a key role in maintaining service stability and user satisfaction.