Help Desk Supervisor Chenega CorporationHelp Desk SupervisorAshburn, VAThis role is responsible for ensuring service levels, quality assurance and resolution objectives are met across all Tier channels, providing on shift leadership to agents, and acting as the primary liaison between frontline staff and TSD leadership during assigned shifts. Chronos Operations, LLC is seeking a Help Desk Supervisor to provide real‑time supervisory oversight for Customs and Border Protection (CBP) Technology Service Desk (TSD) Tier I, II and ACE operations.
Enterprise Help Desk (EHD) Agent, Tier 1 Leidos Holdings IncEnterprise Help Desk (EHD) Agent, Tier 1Lorton, VAFor U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. The Mission Enablement Center (MDEC) is seeking an experienced Enterprise Help Desk (EHD) Tier 1 Agent to join our team on a high-impact government contract for the US Department of the Airforce (DAF).
Computer Operator TekSynapComputer OperatorRichmond, Virginia$42,000–$48,000 / yearFull timeAbility to operate, under supervision, communications-computer systems, and install, implement, maintain and tune operating systems, disk and tape management systems, and computer operations automation software. The salary range displayed is an estimate only and is not a guarantee of compensation or salary and will be determined on several factors regarding the individual’s particular combination of education, knowledge, skills, competencies and experience, as well as contract parameters and organizational requirements.
Information Systems Support Specialist Vets HiredInformation Systems Support SpecialistAlexandria, VirginiaIncludes both a typical office environment, with minimal exposure to excessive noise or adverse environmental issues, and local travel, including exposure to heat, cold, inclement weather conditions, and occasional environmental hazards. 2 years experience with supporting workstations, servers, printers, networks, and vendor-specific hardware/software, Active Directory, Exchange, O365, etc. in a Help Desk environment.
APACS Help Desk Coordinator Apogee Engineering, LLCAPACS Help Desk CoordinatorArlington, VirginiaFull timeOverseeing work of Help Desk technicians resolving user issues, answering policy questions, and managing trouble tickets; conducting system maintenance & development, providing technical support for all application software updates (e.g., bug fixes, upgrades), and API management. The HAF/A10 contract delivers technical, analytical, operational, programmatic, and planning subject-matter expertise to HAF/A10 and its component divisions to advance national security strategic plans, policies, concepts, and initiatives.
HELP DESK ANALYST Marine Corps Community ServicesHELP DESK ANALYSTVAAdditional duties include supporting mobile device setup, multi-factor authentication, assisting personnel with point of sale (POS) device resets and simple configuration checks, and creating clear technical documentation for both internal teams and customers. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
NewEndpoint Technician 00432 Christopher Newport UniversityEndpoint Technician 00432Newport News, VA$47,288–$59,110 / yearThrough direct customer support, proactive troubleshooting, process improvement, and collaboration with endpoint administrators, this position helps ensure University endpoint systems remain reliable, secure, efficiently managed, and responsive to the needs of the CNU community. Do you have experience with Apple management technologies and processes, including Apple School Manager, Automated Device Enrollment, Mobile Device Management, configuration profiles, macOS Recovery, or managed application deployment?.
Senior Customer Tech Support Specialist (Help Desk) AstrionSenior Customer Tech Support Specialist (Help Desk)Dahlgren, Virginia$65,000–$72,500 / yearAstrion has a contingent opening for a Senior Customer Tech nical Support Specialist supporting the U.S. Navy’s Naval Surface Warfare Center Dahlgren Division (NSWCDD), located in Dahlgren, VA. Serve as a Help Desk Support II I / mid-level IT professional handling escalated, complex technical issues that cannot be resolved by entry -level and follow-up support.
Systems Administrator SMS DATA PRODUCTS GROUP, INCSystems AdministratorFort Belvoir, VA$74,500–$82,500 / yearThe I3TS program provides enterprise-wide IT support to enable DTRA’s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS and OCONUS locations. Included in this objective, you will maintain real-time situational awareness of the DTRA IT Infrastructure and supported environments; shall lead restorative actions to ensure all networks, servers, network devices, and services remain operational and available.
Help Desk Specialist JCS Solutions LLCHelp Desk SpecialistArlington, VA$55,000–$74,000 / yearJCS Solutions (JCS) is a premier technology firm providing innovative solutions and high-quality services in defense, national security, and civilian sectors. JCS offers enterprise-wide solutions including cloud computing, software development, cybersecurity, digital modernization, and management consulting for the federal government.
Help Desk Tier II Administrator Geospatial And Cloud AnalyticsHelp Desk Tier II AdministratorQua, VirginiaCompensation: $49,000.00 per year GCA is a minority veteran owned small business providing solutions to customer requirements in every realm of the intelligence and information technology industries to include, imagery/intelligence analysis, related systems engineering and administration, operations and maintenance, networking and VTC services. This role involves consulting with the user community to troubleshoot technical problems and respond to queries via telephone or self-service tickets, supporting internal and external customers with computer hardware, software, network, system/application access, and telecommunications systems.
Technical Engagement Network (Ten) Lab Manager Node.DigitalTechnical Engagement Network (Ten) Lab ManagerArlington, VAResponsibilities: - Serve as the first level Help Desk for the TEN Lab’s systems and accounts - Assist new user setup of equipment, accounts and tools - Respond to user requests via email, walk-ins, phone calls or other communication means in a timely manner - Create and maintain accurate Tickets for Help Desk activities - Work with Asset Management to support accurate records and maintain a good accounting of assets - Support the implementation of new technologies and equipment in the lab environment, - Provide support as needed to lab staff in the tasks of provisioning and issuing equipment to end users, as well as maintaining inventory database. Our~MISSION FIRST~approach is designed to keep our customers fully engaged while becoming their trusted partnerWe believe in~SIMPLIFYING~complex problems with a relentless focus on agile delivery excellenceOur mantra is “~Simple * Secure * Speed~” in the delivery of innovative services and solutions.
Systems Administrator Bigbear.aiSystems AdministratorMcLean, VirginiaRemoteFull timeThis role is ideal for someone who enjoys solving complex technical problems, improving operational efficiency through automation, and delivering an exceptional end-user experience across Windows and macOS environments. Administer Microsoft 365 services including Entra ID, Exchange Online, Teams, SharePoint, and related cloud services.
UX Designer / Researcher (On-site) DXC Technology CoUX Designer / Researcher (On-site)Arlington, VA$73,400–$136,300 / yearJob Description: DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. Design and improve PeopleSoft HCM experiences using Fluid UI concepts, including homepages, tiles, navigation, responsive pages, search, forms, dashboards, and end-to-end workflows.
Level 1 SAP Basis Help Desk Analyst Johnson Technology Systems IncLevel 1 SAP Basis Help Desk AnalystReston, VARemoteJTSi is a federal government consulting firm, providing technical services to the Federal Government, i.e., DoD, Client and various Civilian Agencies. If you are not reviewing this job posting on our Careers' site http://jtsusa.com/careers or one of our approved job boards we cannot guarantee the validity of this posting.
Associate Systems Analyst RareAssociate Systems AnalystArlington, Virginia$60,000–$65,000 / yearOur Technology team plays a direct role in enabling that mission, supporting a distributed workforce and building the systems, tools, and capabilities that keep Rare operating effectively at scale. Rare is a global conservation organization working across Africa, Asia Pacific, Latin America, and the Caribbean to protect the natural resources people depend on.
Help Desk Analyst Agile DefenseHelp Desk AnalystQuantico, VirginiaCollaborate with the client to resolve network-related events, incidents, and problems, including the delivery of Install, Move, Add, and Change services, as well as the identification and resolution of network connectivity anomalies. Requisition #: 1675 Job Title: Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start Required Certification(s): IAM I (CAP, CND, Cloud+, GSLC, Security+ CE) Job Description.
PeopleSoft CRM Developer (On-site) DXC Technology CoPeopleSoft CRM Developer (On-site)Arlington, VA$92,000–$171,000 / yearDevelop and modify CRM pages, components, records, business logic, workflows, worklists, notifications, queries, and batch processes using Application Designer, PeopleCode, Application Engine, Component Interfaces, Integration Broker, and SQL. Job Description: DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds.
Information Systems Security Engineer (ISSE) LV8D SolutionsInformation Systems Security Engineer (ISSE)Chantilly, VAInterested candidates must be knowledgeable of best practices when implementing security controls including software engineering methodologies, security engineering methodologies, security engineering principles, and secure coding techniques and coordinate activities with Assessment and Authorization (A&A) stakeholders. LV8D Solutions is an elite Systems Engineering and Technical Advisory (SETA) company that delivers advanced systems engineering, integration, acquisition, mission operations, network communications, and cybersecurity support to our defense and intelligence customers.
Help Desk Support Technician Endurance IT ServicesHelp Desk Support TechnicianNorfolk, VirginiaEndurance IT Services provides Managed IT Services, Cybersecurity Solutions, Network Infrastructure, and IT Consulting to help businesses stay secure, connected, and productive. This role serves as the primary point of contact for IT support, helping staff resolve technical issues and maintain productivity across hardware, software, and network systems.