The incumbent serves as FFSD's primary functional expert for system documentation, workflow mapping, requirements development, communications, issue management, and user acceptance testing across multiple platforms, including Salesforce, USA Food Safety (USAFS), Licensing Information System (LIS), SharePoint, MasterControl, Replicon and other supporting systems. A bachelor's degree in information systems, data analytics, computer or information sciences, biological or chemical sciences, environmental health, food systems, business administration or management, or a closely related field; PLUS two (2) years of experience supporting or coordinating work involving electronic information systems, workflow documentation, and operational data management.