Strategy Development & Implementation: Help select, set up, maintain, and improve Global Risk tools, including systems for case intake, governing document review, risk assessments, reporting, and AI-supported work; Stay informed about Risk operations practices, tools, and process improvements, and suggest practical ways Global Risk can use them; Help improve how IJM employees submit and receive closure on complaints by making submission, triage and response mechanisms and processes clear and easy to use; Help the team create, maintain, and share practical resources such as templates, checklists, guidance materials, lessons learned, and other tools that make risk management more consistent and efficient; and. Responsibilities: Leadership and Management: Coordinate Global Risk program and project work (and related communications) across risk managers, operations managers, and internal clients by aligning priorities, clarifying requests, and developing project reporting tools and accountability mechanisms that keep work moving forward; Help organize Global Risk priorities, track progress, identify operational bottlenecks, and support timely follow-through; Support a clear, consistent, and service-oriented experience for internal clients by responding to incoming risk management requests in an organized, timely, and practical way; and.