The ideal candidate is an experienced technology leader with strong cybersecurity, service desk, desktop support, robotic process automation (RPA), telecommunication and mobile device expertise, proven staff management and project oversight capabilities, and effective customer service and stakeholder communication skills. By providing direct support to end users via the IT Service Desk, onsite office and jobsite support, and Training Classes IT supports application software (purchased such as Oracle, Primavera, Microsoft, and custom-written applications such as ORCMS, PTS, IEH, etc.).