Operations Management, Sr. Manager Enterprise ResidentialOperations Management, Sr. ManagerColumbia, Maryland$100,000–$120,000 / yearThis role is also responsible for coordination across ECLF teams and Enterprise support departments to ensure alignment on program requirements and is program management lead and key point of contact for ensuring effective communication, issue resolution, and consistent execution of program monitoring and management requirements. Works with management to help set priorities for systems improvements and implementation and actively participates in efforts to identify opportunities to streamline and improve end-to-end operational workflows while ensuring data accuracy.
Membership & Operations Manager International Society for the Study of Trauma and DissociationMembership & Operations ManagerArlington, Virginia$55,000–$62,500 / yearWho You Are: The Membership & Operations Manager is responsible for the day-to-day management of membership services, member engagement, operational support, and educational program administration for the association. This position serves as the primary staff liaison for members, volunteer leaders, and several member communities while ensuring efficient organizational operations and an exceptional member experience.
Warehouse Operations & Inventory Control Coordinator Shepherd Electric CompanyWarehouse Operations & Inventory Control CoordinatorMarylandThis role reviews the reports and queues that reveal how each branch is really running — inventory accuracy, packing accountability, cycle counts, aging invoices, and returns — and turns what the numbers show into clear, assigned follow-up. Review No Location, Canceled Order, Adjustment Variance, Returns Processed, Closed SO, and Quantity Change After Processing reports for accuracy, exceptions, and corrective action.
DoD SkillBridge - Contracts & Program Operations Manager Vets2PMDoD SkillBridge - Contracts & Program Operations ManagerArlington (hybrid), TexasThe Contracts & Program Operations Manager Intern will work alongside Sedaro team members to: Assist with maintaining trackers for contract and program-support actions, including modifications, option exercises, deliverables, closeouts, clearance packages, access requests, government accounts, and DD Form 254 actions. The intern will gain practical experience with contract administration, program-support logistics, government contracting processes, personnel security actions, system access requirements, contract documentation, and operational workflows.
Deputy End User Operations Manager CACIDeputy End User Operations ManagerNational Harbor, MarylandResponsibilities include: · Supervise and mentor all EUS teams and the NEO team · Ensure sufficient coverage via staffing schedules, shift coverage, and coordinate cross-campus support as needed · Monitor performance metrics against DHS SLAs, conduct regular reviews to identify trends or patterns, and implement corrective actions, innovations, and process improvements · Monitor daily ticket volumes and trend analysis via SNOW in collaboration with the DSS ITSM SME · Act as a senior escalation point and be ready to authorize resources for real-time reallocations and/or to take necessary actions to resolve incidents and requests · Ensure incident response process is followed at all times but especially during major outages and security incidents · Conduct daily operations stand-up that encompasses stakeholders across all DSS support teams (Service Desk, Tier II, Tier III, ITCMS, and Endpoint Services) · Ensure continuous coordination between EUS and other ITSM teams, higher level DSS and DHS stakeholders as needed during planned rollouts, major network/system/application changes, and of course – major incidents · Conduct post-mortem reviews and drive improvement plans · Collaborate with the ITCMS team at Mt. Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.
Operations Associate Serve RoboticsOperations AssociateDc, District of ColumbiaYou’ll collaborate closely with teams across operations, engineering, and customer support—helping to manage robot deployments, escalate technical issues, and support safety and training initiatives. While our robots are designed to operate independently, there are times when they need a helping hand—whether it’s navigating around unexpected obstacles, dealing with technical issues, or responding to environmental challenges.
Enterprise IT Operations Manager UnissantEnterprise IT Operations ManagerAshburn, VAFull timePartner with senior business and technology stakeholders to identify, prioritize, pilot, and implement practical automation, analytics, and AI-enabled use cases for service desk optimization, workflow automation, knowledge management, reporting, employee productivity, and business-process improvement. Essential Duties and Responsibilities:Lead enterprise IT operations, including end-user support, service delivery, collaboration platforms, endpoint management, enterprise applications, identity and access administration, and coordination of network, cloud, and infrastructure services.
Defensive Base Operations Analyst Armada LtdDefensive Base Operations AnalystJoint Base Andrews, MDFull timeMinimum/General Experience:At least 3 - 5 years of experience supporting Department of Defense or Air National Guard Defensive Base Operations, Electronic Security Systems, Intrusion Detection Systems, or Counter‑small Unmanned Aircraft Systems program management. Other duties as assigned Knowledge, Skills, and Abilities (KSAs):Knowledge of Defensive Base Operations systems, Electronic Security Systems, Intrusion Detection Systems, Counter‑small Unmanned Aircraft Systems, and associated terminology, system architecture, and component identification.
NewTechnical Lead - Service Desk Operations UnissantTechnical Lead - Service Desk OperationsBethesda, MDFull timeIdentify and recommend solutions that reduce the need for end users to contact the Service Desk, including end-user training, self-help support, root cause analysis, automation, and self-service capabilities. Work Experience and Job Skills:Minimum of five (5) consecutive years of experience managing or leading enterprise IT Service Desk, Contact Center, or IT Service Management operations in an environment of similar size and complexity.
NewTechnical Lead - Service Desk Operations Unissant IncTechnical Lead - Service Desk OperationsBethesda, MDIdentify and recommend solutions that reduce the need for end users to contact the Service Desk, including end-user training, self-help support, root cause analysis, automation, and self-service capabilities. Work Experience and Job Skills: Minimum of five (5) consecutive years of experience managing or leading enterprise IT Service Desk, Contact Center, or IT Service Management operations in an environment of similar size and complexity.
NewRelativityOne Operations Lead :: Bethesda, MD (Onsite) ARK Solutions, Inc.RelativityOne Operations Lead :: Bethesda, MD (Onsite)Bethesda, MDThe ideal candidate will have strong experience managing complex eDiscovery operations, working with Relativity/RelativityOne, establishing operational goals, monitoring performance, implementing best practices, and using metrics and benchmarking to drive continuous improvement. Seeking for an experienced eDiscovery Operations Manager to lead and manage eDiscovery operational services, staff, workloads, quality assurance, and resource allocation.
Product Operations - Dedrone AxonProduct Operations - DedroneSterling, VA$87,000–$139,200 / yearCross-Functional Coordination: Work closely with Product Management, Hardware Engineering, Software Engineering, Manufacturing, Supply Chain, QA, Customer Support, Field Services, and Partners to ensure seamless product delivery and operational excellence. From Operational Readiness Plans for new product introductions to RMA management and field issue resolution, you will be the single point of accountability for operational excellence across Dedrone's hardware, software, and third-party product portfolio.
Business Operations Lead CACIBusiness Operations LeadChantilly, VirginiaPay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. You will work directly with senior program management, analyze evolving business metrics, and serve as a liaison between the program and CACI’s business support functions to resolve complex program-related issues.
Sr. Software Operations Team Lead GuidehouseSr. Software Operations Team LeadWashington, DC$113,000–$188,000 / yearCompensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What You Will Do: Lead day-to-day operations for a mission-critical cybersecurity and GRC platform supporting multiple federal stakeholders, ensuring consistent service delivery and operational stability.
Market Access Operations, Strategic Teaming & Contract Management Senior Associate GuidehouseMarket Access Operations, Strategic Teaming & Contract Management Senior AssociateMclean, VA$74,000–$124,000 / yearWhat You Will Do: As part of Commercial Excellence, Guidehouse's Market Access & Strategic Teaming function serves as a strategic growth enabler, providing contract access, capture support, strategic teaming, and industry analyst relations management to help teams compete and win in the marketplace. Working closely with senior team members and stakeholders across the firm, you will coordinate contract management activities, conduct market research, perform data analysis, develop reports and communications, maintain critical business data, and support business development and capture efforts.
Director, Tax (U.S. Operations) KBRDirector, Tax (U.S. Operations)Arlington, VAWhile KBR strives to maintain a global, flexible, diverse, and sustainable work environment for our people, we currently offer flexible working arrangements, including hybrid, remote working, and virtual delivery to help reinforce and strengthen our strong commitment to becoming a more socially sustainable company, allowing us to provide greater work-life balance and flexibility. This role also works closely with regional tax leaders outside the U.S. to support the global income tax provision process, including the coordination of permanent and temporary differences, discrete tax items, and uncertain tax positions across multiple jurisdictions.
Sales Operations - Senior Associate GuidehouseSales Operations - Senior AssociateMclean, VA$74,000–$124,000 / yearCompensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. Utilize AI tools and platforms to design, build, and deploy intelligent agents that automate business processes, reporting workflows, data analysis, and operational tasks to improve efficiency, scalability, and decision-making.
Military Operations Analyst – International Treaty Exercises Delta Solutions & StrategiesMilitary Operations Analyst – International Treaty ExercisesWashington, DCDelta Solutions & Strategies is seeking a Military Operations Analyst – International Treaty Exercises to support Headquarters Department of the Air Force arms control treaty implementation, training, exercise, and inspection-readiness activities in the National Capital Region. Experience supporting Headquarters Air Force, a Major Command, Air Force Global Strike Command, Air Force Materiel Command, the Defense Threat Reduction Agency, the Office of the Secretary of Defense, or the Joint Staff.
Operations Manager - Deal Services RSMOperations Manager - Deal ServicesBaltimore, MD$102,800–$176,000 / yearDevelop, maintain, analyze, and improve recurring Deal Services reporting and KPI packages that support growth, profitability, resource planning, operational decision-making, and leadership visibility, including financial results, revenue and pipeline, utilization, headcount, leverage, WIP, AR, realization, billing goals, project-level margins, and related performance metrics. The manager serves as a central operational point of contact for assigned leaders, helping anticipate upcoming needs, organize priorities, create polished deliverables, coordinate across internal functions, and drive follow-through on time-sensitive initiatives that support growth, profitability, risk management, and the talent experience.
NewFinance & Operations Administrator Baltimore Civic FundFinance & Operations AdministratorBaltimore, MD$55,000–$70,000 / yearAs one of the country’s only mayoral funds, the Civic Fund manages more than $20 million annually on behalf of more than 100 City programs and initiatives spanning economic and business development, education, arts and culture, the creative economy, workforce development, and other areas that contribute to a stronger, more inclusive Baltimore. Our services allow City agencies to raise funds and accept philanthropic investments, while providing the assurance to investors that contributions are managed with the highest level of integrity and accuracy. .