Remote Support Technician ManTechRemote Support TechnicianMcLean, VARemoteIn this role, you will work collaboratively in a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0–2 incidents and requests, supporting IT infrastructure and mission-critical applications with thorough problem identification and follow-up. + Experience resolving technical problems and answering queries via telephone or self-service involving hardware, software, networks, system/application access, and telecommunications.
Unified Communications Engineer PeratonUnified Communications EngineerWashington, D.C.$135,000–$216,000 / yearFull timeThe ideal candidate will possess deep expertise in secure voice, video teleconferencing (VTC), VoSIP, H.323/SIP architectures, and classified communications environments supporting national security missions. The successful candidate will collaborate closely with cybersecurity, TEMPEST, TAPS, facilities, and Intelligence Community working groups to ensure communications systems meet all operational, technical, and security compliance requirements.
IT Support Engineer Global Strategy GroupIT Support EngineerWashington, DC$65,000–$80,000 / yearThe IT Service Desk Engineer will provide technical support across GSG's modern cloud-based environment, troubleshoot hardware and software issues, manage endpoint deployments, administer user accounts, and contribute to the continuous improvement of IT services. The ideal candidate enjoys solving problems, takes ownership of issues from start to finish, communicates effectively with both technical and non-technical users, and is passionate about providing an exceptional support experience.
Helpdesk Specialist Master GoIntellects Inc.Helpdesk Specialist MasterWashington, DCFull timeThis role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. The Help Desk Technician provides first‑line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service.
16years Helpdesk Specialist Master - Onsite GoIntellects Inc.16years Helpdesk Specialist Master - OnsiteWashington, DCFull timeThis role supports District’s mission by maintaining reliable access to technology services, troubleshooting hardware and software problems, and escalating complex issues to the appropriate teams. Job Description: The Help Desk Technician provides first‐line technical support to District government employees, ensuring timely resolution of IT issues and exceptional customer service.
NewClient Services Manager GD Information TechnologyClient Services ManagerWashingtonThe Client Services Manager is responsible for leading the organization’s IT Service Delivery function, including multi‑site Help Desk operations, Unified Communications (UC), and Video Teleconferencing (VTC) support teams. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
AI Governance & Operations Consultant / Ops/Governance Technical Business Analyst Ampcus IncorporatedAI Governance & Operations Consultant / Ops/Governance Technical Business AnalystChantilly, VAThis includes establishing an AI helpdesk to handle use case intake, consulting, reporting/troubleshooting technical issues, setup assistance, and Q&A, serving as the primary point of contact for the AI Program. The Ops/Governance Technical Business Analyst will manage the AI Program's Operations & Governance help desk and develop automation solutions.
Cyber Systems Administrator, AI/ML Support TS/SCI w Poly PeratonCyber Systems Administrator, AI/ML Support TS/SCI w PolyLaurel, Maryland$86,000–$138,000 / yearFull timeBenefits: Peraton offers enhanced benefits to employees supporting this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap, and eligibility to participate in an attractive bonus plan. As part of a collaborative, high-impact integrated product development team, you’ll work on next-generation cyber and AI/ML capabilities hosted on large-scale compute clusters and AWS Cloud infrastructure.
NewTraining Specialist GD Information TechnologyTraining SpecialistBethesda, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. The training specialist is responsible for designing, delivering, and maintaining training programs that ensure Service Desk staff provide high‑quality, consistent support to NIH users.
NewHelpdesk GD Information TechnologyHelpdeskManassas, VirginiaTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT: Help GDIT to build, maintain, staff, and grow a new helpdesk supporting the Department of State at our Sterling and Manassas office.
Web Application Support Specialist Dunhill Professional Search of Wilmington, Inc.Web Application Support SpecialistWashington, DC$32.55–$36.06 / hourFull timeJob Description: Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support and implements technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands.
Client Support Technician Personified TechClient Support TechnicianDC$65,000–$75,000macOS, Windows, ChromeOS, iOS, and Android operating systems and associated hardware; a variety of endpoint detection and response (EDR) and universal endpoint management (UEM) platforms. Previous experience supporting Google Workspace and macOS in a fast-paced environment, Microsoft 365 and PC support, and experience at an organization that used Slack as its primary communication tool are a plus.
FR-SA3 - System Administrator - Level 3 Metasys TechnologiesFR-SA3 - System Administrator - Level 3Washington, DC$50–$59.68 / hourShift: Active TS/SCI Full Scope Polygraph, Linux System Administration, UNIX System Administration, Kubernetes, Ceph Clustered Storage, Puppet or Ansible, Tier 3 Support, IT Infrastructure Management, Container Technology, Capacity Planning. This is a principal-level role managing IT system infrastructure and related processes, including day-to-day operations, monitoring, and problem resolution for client, server, storage, network, and mobile devices.
Lead, Mission Support Operations Orbis Operations, LLCLead, Mission Support OperationsMcLean, VAHands-on experience designing agentic AI workflows: prompt engineering, retrieval-augmented generation (RAG), agent orchestration patterns including fluency with AI-assisted development and productivity tooling (Claude, Copilot, Cursor, or equivalents). You are accountable for a team that performs, for systems that produce what leadership and the team need on schedule, and for a desk that can actually resolve issues, whether that is an employee who cannot get their tools working, an internal system that is down, or a client whose Orbis Products and Services are not behaving the way they should.
Senior End User Computing Support Engineer Managed IT & Security ProviderSenior End User Computing Support EngineerAlexandria, VAFull timeThis is a high-visibility role for an experienced engineer who thrives in a customer-facing environment and takes ownership of the end-user experience from device provisioning through day-to-day support. Manage Active Directory and Entra ID tasks: user profiles, password resets, account unlocks, group memberships, and GPO/DNS support.
PUC: TAS1 A4 SC2 LT PeopleNTech LLCPUC: TAS1 A4 SC2 LTAlexandria, VAYou will be required to provide general technology support,respond to and implement support tickets, assist documenting and managing incidents and vulnerabilities, perform network monitoring and reporting, and ensure compliance with regulatory guidelines and policies. Responds promptly to technical, system and/or emergency issues when contacted outside of scheduled work hours, remotely or in person as needed Required .
Senior PHP Developer ITCON ServicesSenior PHP DeveloperVienna, VAExperience with source control, build, and deployment practices using Git-based repositories, AWS CodeCommit or equivalent enterprise repositories, PHP dependency management and build tools such as Composer or comparable tools, release branching/tagging, and delivery of fully commented source code and configuration artifacts. Experience supporting applications hosted on Amazon Web Services (AWS), including troubleshooting issues involving AWS S3, RDS, EFS, cloud-hosted repositories, application deployments, backups, and environment configuration across Development, UAT/Pre-Production, Production, and Disaster Recovery environments.
Office Management Specialist II Goldbelt, Inc.Office Management Specialist IIDistrict of Columbia, Washington, DC$85,000–$97,500 / yearFull timeOutstanding time management skills, with proven ability to multi-task, accomplishing numerous tasks and changing priorities in an effective and timely manner; demonstrated ability to execute on short-term, deadline-driven tasks daily, as well as important, long-term projects requiring collaboration with internal staff and external constituencies. The Office Management Specialist Level II will play an integral role in ensuring effectiveness and productivity by overseeing and providing outstanding administrative support and managing the overall administration of the National Museum of Natural History, as well as Special Projects for the Associate Director of Operations.
Sr PMO Analyst (contract) Marathon TSSr PMO Analyst (contract)Washington, DCProvide program management support to a team, as needed, that helps the OCFO with Financial System Compliance; Risk and Issue Management; Oversight of the NCMFS Help Desk; Facilitating DOL agency outreach on behalf of NCFMS users; Communicating with internal/external stakeholders; Oversight of the program year; and fiscal year system and operational closing; System Development Life Cycle Oversight for NCFMS and ensuring all testing is performed; Oversight of implementation of regulatory Federal financial system requirements; Oversight of NCFMS scope, schedule, and cost through an integrated project schedule; and Facilitating and documenting results from the Integrated Project Teams (IPT), representing each of the DOL Business Process Areas and selected functional areas. The job responsibilities include, but are not limited to the following: Support the OCFO Program Management Office to help maintain continued financial systems integrity and financial management goals to include, sound federal accounting practices, audit/compliance, best-in-class customer service to its stakeholders, and effective fiscal stewardship of public funds.
Operations Coordinator Ocean SolutionsOperations CoordinatorAshburn, VirginiaCollaborate with the Operations team to support front desk activities including answering phone calls, inputting tickets in queue for help desk requests, greeting clients and visitors, processing incoming and outgoing mail and packages, filing and organizing records, invoices, and other documentation. As an Operations Coordinator, you’ll play a key role in managing the daily operations of the office and handling client service tasks to ensure smooth workflows and operations and exceptional client experiences.