location_0_addressRegionName

location_0_addressCountryName

OFFSITE

UNKNOWN

jobPosting hiringOrganization as json hashed.

ADAPTED_NOW

Customer Services Representative

Car Detailers or Valets may assist with customer shuttles, driving up new vehicles for test drives and post-sale, car detailing, cleaning show floor vehicles, etc. Completing each step helps translate potential into performance, and can help us connect an individual's talents and aspirations to opportunities where they can truly thrive and provide them with the guidance to succeed.

Salary

KBSkills

ACTIVE

We’re evaluating talent for a variety of Customer Service and Operations opportunities in the automotive industry in Countryside, IL (Greater Chicago). If you enjoy solving problems, communicating clearly, and making a positive impact every day with great attention to detail, we want to connect! These roles can offer long-term growth and skills development with competitive benefits for all full-time positions!<ul><li>This is an application for ongoing consideration for multiple in-person opportunities.</li><li>Location: Opportunities will be in Countryside, IL outside of Chicago. </li><li>Compensation: Ranges from $16/hr - $20/hr+. Pay varies based on experience and position. </li><li>Roles can include: Car Detailer, Valet, Kiosk Agent, Inventory Coordinator, Administrative Assistant, and others!</li></ul>Responsibilities include:<ul><li>Resolve customer inquiries by providing prompt, professional assistance and thoughtful solutions to ensure a positive and supportive experience.</li><li>Leverage computer programs to efficiently manage multiple tasks, prioritize responsibilities, and take initiative in resolving issues independently in a fast-paced environment.</li><li>Use internal systems to track inventory, complete paperwork, and ensure accurate documentation.</li><li>Assisting with billing questions, scheduling sales and service appointments, and educating customers on features.</li><li>*Car Detailers or Valets may assist with customer shuttles, driving up new vehicles for test drives and post-sale, car detailing, cleaning show floor vehicles, etc.</li></ul>Minimum Qualifications:<ul><li>Have 1+ year of customer service experience</li><li>High school diploma or equivalent required. Bachelor's degree a plus!</li><li>Are comfortable navigating multiple systems on the computer</li><li>Enjoy working in a fast-paced, customer-facing environment</li><li>Are detail-oriented and organized with strong verbal and written communication skills</li><li>Have a valid driver’s license and acceptable driving record</li></ul>**Competitive Benefits including:<ul><li>Medical, Dental, Vision coverage & HSA/FSA</li><li>Paid Parental Leave (Maternity, Paternity, Adoption)</li><li>Adoption Assistance Program</li><li>Life Insurance and 401K with Employer Match</li><li>Pet insurance and Employee discounts</li></ul>Who We Are: Avenica is a career launching platform that uses data science, behavioral psychology, and performance coaching to unleash human potential and launch careers. By getting to know candidates beyond a resume and uncovering individual potential, we propel careers across the U.S. At Avenica, we put candidates first by advocating for them through the application and interview process.Upon completing the application, you will be prompted to complete our HAALO inventory. HAALO is simply a way for us to understand your preferences, behaviors, and work styles. HAALO is the next required step to complete this application. How We Do It:In short, we know resumes don't tell the full story, so we've designed a career mapping experience. Thoughtfully designed checkpoints along the way will uncover unique skills, motivations, and preferences.Completing each step helps translate potential into performance, and can help us connect an individual's talents and aspirations to opportunities where they can truly thrive and provide them with the guidance to succeed.  By submitting an application to Avenica, you are agreeing to be contacted via SMS text messages and email.

Avenica

Customer Service Representative (on-site)

salaryMin

salaryMax

payPeriod

currency

Administrative Skills

Automotive Industry

Billing

Car Wash

Coaching

Communication Skills

Customer Relations

Customer Service Operations

Customer Support/Service

Customer Training

Data Science

Detail Oriented

Documentation

Driver's License

Establish Priorities

Flexible Spending Accounts

High School Diploma

Housekeeping/Cleaning

Insurance

Multitasking

Organizational Skills

Post-Sales

Presentation/Verbal Skills

Problem Solving Skills

Psychology

Resolve Customer Issues

Sales

Writing Skills

Appcast PX 2

The position is responsible for greeting customers and providing New Accounts and Teller services, cross-selling bank products and services, and supporting the other branch operations and facilities management as needed. o Establish proper identification of all new customers, obtain credit report to determine acceptance of account, and determine product suitability to meet customer's needs.

Description:TrustBank is seeking enthusiastic and entrepreneurial team members for the new TrustBank to be located in Wheaton, IL. We are seeking a team with persuasive communication abilities, a positive and creative mindset, and intrinsic motivation and drive to contribute passionately while embracing TrustBank's vision, mission and core values. TrustBank was founded in 1912, and we have been Growing Prosperity Together ever since. Join a growing team of professionals and find a rewarding career at TrustBank. JOB TITLE: PERSONAL BANKERDEPARTMENT: WHEATONREPORTS TO: ASSISTANT VP- WHEATON MARKETFLSA STATUS: NON-EXEMPTTYPE OF POSITION: FULL-TIME JOB SUMMARY Provide a high-touch approach to developing customer relationships. Offer the full range of banking services for individual customers and commercial clients as well as providing general internal support. The position is responsible for greeting customers and providing New Accounts and Teller services, cross-selling bank products and services, and supporting the other branch operations and facilities management as needed. Address more complex transactions with ease and confidence. Communicate effectively with current and prospective customers, providing exceptional customer service at all times. Project a professional image for TrustBank that encourages your network and the Wheaton community to choose TrustBank. DUTIES AND RESPONSIBILITIES <ul><li> Promote TrustBank, its Values and its Service Standards.</li></ul>o Ensure that customers receive prompt and courteous service.o Cross-sell products to customers to meet their needs.o Answer phone inquiries.o Represent TrustBank at community functions and in your network to generate new relationships. <ul><li> Provide Excellent Customer Service</li></ul>o Opening new accounts. o Issue and redeem certificates of deposit.o Assist customers in resolving account related problems.o Stay within compliance guidelines when opening and closing all accounts.o Establish proper identification of all new customers, obtain credit report to determine acceptance of account, and determine product suitability to meet customer's needs.o Give out appropriate loan applications.o Order ATM/Debit cards and update information, activate, etc.o Process check orders/re-orders for customers <ul><li> Work with the team for friendly, efficient and accurate operation of the bank.</li></ul>o Remain flexible to scheduling needs during all Wheaton location business hours. (M-F 8 AM - 6 PM)o Open and close bank when needed.o Process night drop deposits.o Run teller transactions accurately and efficiently.o Balance drawer cash and vault cash.o Approve checks within limits.o Order and stock adequate supplies.o Maintain over and short reports and transaction reports.o Ship and order currency and coin from Fed.o Scan and balance transaction in the proof program.o Assist with monthly reports.o Attend bank meetings and educational seminars as required.o Provide support to Market President.o Support ancillary deposit operations across the bank at-large as assigned.o Perform other duties as assigned. WORKING CONDITIONSThe position is a full-time position, working 40-hours per week. Regular schedule is Monday Friday, 8 AM 5 PM or 9 AM 6 PM. Schedule is subject to change based on the needs of the bank. Position may require occasional attendance at banking functions and networking events outside of regular business hours. Some of the work is repetitive, and you will be required to deal with the public and must be courteous and efficient. The noise level in the environment is usually moderate. The duties of the job may require the employee to stand, walk, use hands, and feel objects, tools, or controls, reach with hands, arms and talk or hear. Ability to lift 25-pounds. Vision abilities include close vision, distance vision, peripheral vision, depth perception and the ability to focus. TRUSTBANK CORE VALUESEmbrace and promote the TrustBank Culture and Core Values in all aspects of your duties. COMPENSATION AND BENEFITSThe estimated hourly rate for this role is $23-$25/per hour, along with the eligibility for a discretionary annual bonus. Pay rate may vary based on the candidate's qualifications, skills, and experience. Our generous employee benefits details may be found on our bank's website. <a href="https://trustbank.net/company/career-opportunities" rel="nofollow">https://trustbank.net/company/career-opportunities</a> DISCLOSURESTrustBank recognizes that people are our bank's strength, and we place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. The best talent will acquire the position. This job description may be subject to change and is not intended to be all-inclusive. The employee may perform other related duties to meet the ongoing needs of the organization. Equal Opportunity Employer/Disability/Veterans Updated February 5, 2025 Requirements:EDUCATION and/or EXPERIENCEMust have high school education and be able to master on-the-job training requirements. Associates degree or higher in business or finance is preferred. A minimum of two years in retail banking experience is required. Banking certifications are ideal but not necessary. REQUIRED SKILLS AND ABILITIESExperience in customer sales, relationship management, and cross selling skills are desired. Must be proactive, able to develop product and compliance knowledge, have problem solving skills, and work collaboratively. The ability to perform detailed work with accuracy and cash handling skills are essential. Must have the ability to articulate financial concepts to customers and answer questions they may have. High level knowledge of mortgage and lending products and services and wealth management services offered by the bank. TECHNICAL SKILLSAbility to use computer for data entry, word processing, MSOffice, and may be assigned Excel spreadsheet work. Knowledge and ability to learn the bank's data processing system. Use of personal computer, calculator, telephone, shredder, scanner/copier, and other general office equipment. Compensation details: 23-25 Hourly Wage PI3a5f5298add0-31181-36870292

TrustBank

Customer Service Associate - FullTime

Banking Operations

Banking Services

Calculators

Copying Machines

Credit Reports

Cross-Selling

Customer Relationship Management (CRM)

Data Entry

Data Processing

Depth Perception

Document Scanners

Employee Benefits

Entrepreneurship

Facilities Management

Finance

Lift/Move 25 Pounds

Microsoft Excel

Microsoft Office

Mortgage Lending

Networking Events

Office Equipment

Operational Support

Operations Management

PC (Personal Computer) Systems

Persuasion Skills

Product Development

Retail Banking

Sales Management

Sales Prospecting

Secondary School

Team Player

Telephone Skills

Wealth Management

Word Processing

JobGet

Customer Support Representative

Client Relationship Associate

Product Support Representative

Provide feedback internally to drive change sufficient to meet market demands and provide viable customer solutions by participating in PSR meeting/providing weekly territory updates to Product Support Sales Manager. Extensive knowledge of customer’s and territory (including financial status and past sales volume) well enough to forecast growth potential, select target accounts, and identify need for alternative solutions.

<h2>Working Hours/Days</h2>M-F 7 AM to 4 PM After hours and weekend as needed to handle customer needs.<h2>Overview</h2>The overall function of a Product Support Solutions Representative is to focus on growing and sustaining Parts and Service sales. Increase Altofer's market share by providing cost saving solutions to help lower customer’s owning and operating costs. This job is an outside sales position that requires a significant amount of driving.<h2>Basic Duties</h2>PRINCIPAL FUNCTIONS & RESPONSIBILITIES (including, but not limited to):<ul><li>Schedule customer visits in conjunction with PAR requirements.</li><li>Effectively market/communicate offerings and campaigns that position Altorfer as the clear Product Support choice.</li><li>Sell Altorfer goods and services as solutions that assist customers in lowering their equipment owning and operating costs. </li><li>Provide feedback internally to drive change sufficient to meet market demands and provide viable customer solutions by participating in PSR meeting/providing weekly territory updates to Product Support Sales Manager.</li><li>Extensive knowledge of customer’s and territory (including financial status and past sales volume) well enough to forecast growth potential, select target accounts, and identify need for alternative solutions.Work safely at all times. Adhere to applicable safety policies</li><li>Using Caterpillars ultrasonic measuring tool & CTS program to manage all track type machines within the PSR’s territory</li><li>Manage customer ground engaging tool needs, updating them on current options that lower their equipment owning and operating costs. </li><li>Provide better customer experiences by educating the customer on various service facilities and capabilities while involving any necessary experts in the solution process.</li><li>Monitor and communicate competitive information to assure Altorfer always has the advantage.</li><li>Utilize available technology (Internet, Email) to stay current on latest offerings, developments, and campaigns in an effort to communicate current issues to customers.</li><li>All customer quotes are presented in a thorough, professional manner.</li><li>Document and communicate any issues that impact customer satisfaction to the appropriate area utilizing (CIM) Customer Issue Management. Seek assistance from Product Support Sales Manager for additional help in resolving an issue.</li><li>Work within and promote corporate values.Effectively manage contact information, machine population, opportunities, activities, campaigns, utilizing Sale Link CRM software as outline in the SalesLink guidelines located on the company intranet.Must complete training requirements and meet timelines for each training module</li><li>Follow up with all leads within 2 days as outlined in the SalesLink guidelines located on the company intranet.</li><li>Utilize CIM (Customer Issue Management) software to track customer issues to ensure they are resolved in within 10 days.</li><li>Perform basic (TAI) machine inspections</li><li>Analyze customer oil samples, and advise them of corrective action</li></ul><h2>Qualifications</h2>EDUCATION/QUALIFICATION/EXPERIENCE:<ul><li>A four year undergraduate degree from an accredited college preferred.</li><li>Strong technical knowledge and understanding of heavy equipment / systems & components</li><li>A minimum of at least five years demonstrated previous successful Outside sales record in the construction industry</li><li>Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).</li><li>Must have sales skills to effectively help the customer to overcome objections and close the sale.</li><li>Must be a motivated self-starter.</li><li>Must have interpersonal skills sufficient to assist customers and employees in a professional manor.</li><li>Must have sufficient mechanic knowledge to understand customer equipment opportunities and to express these opportunities to the appropriate area within Altrofer.</li><li>Must have sufficient knowledge to effectively utilize Internet, e-mail, spreadsheets, word processing programs and database management.</li><li>Must be able to effectively utilize and/or be fluent in the following within the first 6 months of employment:</li></ul><ul><li><ul><li>SOS Interpretation</li><li>SIS Web</li><li>ET</li><li>Infocast</li><li>DBSI</li><li>Sales Link</li><li>VisionLink</li><li>Storefront Applications</li><li>PCS</li><li>CTS</li><li>CCR/CPT Programs</li><li>Reman Core Criteria</li><li>PSK’s</li></ul></li></ul><ul><li>Strong customer service Skills</li><li>Strong organizational skills & detail oriented</li></ul>Altorfer Industries offers an industry leading compensation and benefit package:<ul><li>Safe, clean, and friendly work environment</li><li>Health, Dental, Vision, Disability, and Life Insurance</li><li>401(k)</li><li>Paid Holidays</li><li>Paid Parental Leave and Funeral Leave </li><li>Paid Time Off: Prorated 80 hours of PTO</li><li>Education Assistance</li><li>Voluntary Benefits: Supplemental Insurance, Accident, Critical and Hospital Indemnity Insurance, Legal Assistance and Identity & Fraud Protection</li></ul>Payrate: $30,000-$40,000 annual base salary plus commission.<h2>Posted Min</h2>USD $30,000.00/Yr.<h2>Posted Max</h2>USD $40,000.00/Yr.<h2>Physical Requirements/Working Conditions</h2>This position will spend a good portion of time traveling to customer jobsites. May work in an office environment, sitting at a desk for a period of time to answer phone calls or use a keyboard to complete documents and communicate through email. May be required to wear appropriate safety equipment (IE- Safety glasses or side shields) when needed. May on a continuous basis walk, bend and lift up to 20lbs and on occassion up to 75lbs. Must be flexible to work varying schedules and hours as needed. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Why Work for Altorfer?At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.

Altorfer

Product Support Solutions Representative - Tractor

CIM (Common Information Model)

Campaigns

Caterpillar Equipment

Competitive Research

Construction

Contact Management

Corrective Action

Cost Control

Customer Experience

Customer Relationship Management (CRM) Systems

Customer Satisfaction

Database Administration

Disability Insurance

Field Sales

Forecasting

Heavy Equipment/Vehicles

Internet Technology

Interpersonal Skills

Intranet

Keyboards

Life Insurance

Market Share

Parts Sales

Physical Demands

Process Improvement

Product Support

Revenue Growth

Sales Administration

Sales Campaigns

Sales Closing Skills

Software Administration

Specimen Analysis

Spreadsheets

Time Management

Track Customer Issues

Training/Teaching

Willing to Travel

Caterpillar, Inc

Overnight Customer Service jobs in Joliet, IL on your radar? Find the best of them right here on Monster.

The Best Overnight Customer Service Jobs in Joliet, IL | Monster