Medical Sales Representative - Acute Care Medline IndustriesMedical Sales Representative - Acute CareLittle Rock, ARFull timeThis team sells exam gloves, durable medical equipment, incontinence products, OR kits, plastics, skin care products, textiles, bathing systems, gauze, packs and gowns, protective apparel, surgical trays, advanced wound care, surgeons’ gloves and other things used in hospitals. Bachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience.
NewPatient Access Representative (Non-Exempt) MHM Support ServicesPatient Access Representative (Non-Exempt)ArkansasFrom day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. - Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
Patient Access Representative Conway Regional Health SystemPatient Access RepresentativeConway, ARThe Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of the patient upon admission. Other education and experience may be substituted (if applicable) for the required minimum job qualifications with the approval of the Corporate Director of Human Resources.
Patient Access Representative (Non-Exempt) MercyPatient Access Representative (Non-Exempt)Fort Smith, ARFrom day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
Patient Access Representative Conway Regional Heath SystemPatient Access RepresentativeConway, ArkansasFull timeThe Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of the patient upon admission . Other education and experience may be substituted (if applicable) for the required minimum job qualifications with the approval of the Corporate Director of Human Resources.
Patient Access Representative I- Bilingual Preferred Arkansas Children's Hospital NorthwestPatient Access Representative I- Bilingual PreferredLittle Rock, ArkansasCURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account ( https://www.myworkday.com/archildrens/ )and search the "Find Jobs" report. Responsible for the first impression of Arkansas Children’s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.
NewPatient Access Representative I Arkansas Children's Hospital NorthwestPatient Access Representative ILittle Rock, ArkansasAdditional Information: Responsible for the first impression of Arkansas Children’s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information. CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account ( https://www.myworkday.com/archildrens/ )and search the "Find Jobs" report.
Patient Access Representative II (Part Time) Arkansas Children's Hospital NorthwestPatient Access Representative II (Part Time)Little Rock, ArkansasAdditional Information: Responsible for the first impression of Arkansas Children's; Performs intermediate functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information. CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account ( https://www.myworkday.com/archildrens/ )and search the "Find Jobs" report.
Patient Access Representative I-Primary Care Clinic Arkansas Children's Hospital NorthwestPatient Access Representative I-Primary Care ClinicSpringdale, ArkansasAdditional Information: Responsible for the first impression of Arkansas Children’s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information. CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account ( https://www.myworkday.com/archildrens/ )and search the "Find Jobs" report.
Patient Access Representative LifePoint Health IncPatient Access RepresentativeHot Springs, AROur diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. Physical Requirements (typical): Frequent keyboard data entry, sitting, audible speech and hearing; frequent reaching and repetitive hand/arm movements; occasional walking, standing, squatting, pushing/pulling and lifting/carrying up to 25 lbs; rare climbing, kneeling, running, and higher-force tasks.
Patient Access Representative PT Weekend Arkansas Children's Hospital NorthwestPatient Access Representative PT WeekendSpringdale, ArkansasAdditional Information: Responsible for the first impression of Arkansas Children’s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information. CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account ( https://www.myworkday.com/archildrens/ )and search the "Find Jobs" report.
Patient Access Representative Arkansas Children's Hospital NorthwestPatient Access RepresentativeLittle Rock, ArkansasOperations Center, PRN Additional Information: Responsible for the first impression of Arkansas Children’s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information. CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account ( https://www.myworkday.com/archildrens/ )and search the "Find Jobs" report.
Patient Access Representative PT T-F 0000-0630 Arkansas Children's Hospital NorthwestPatient Access Representative PT T-F 0000-0630Springdale, ArkansasAdditional Information: Responsible for the first impression of Arkansas Children’s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information. CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account ( https://www.myworkday.com/archildrens/ )and search the "Find Jobs" report.
Patient Access Representative I-Primary Care Clinic Arkansas Children's HospitalPatient Access Representative I-Primary Care ClinicSpringdale, AR$17.20–$21.50 / hourAdditional Information: Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information. Summary: Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.
Patient Access Representative I Arkansas Children's HospitalPatient Access Representative ILittle Rock, AR$17.20–$21.50 / hourAdditional Information: Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information. Summary: Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.
Patient Access Representative II (Part Time) Arkansas Children's HospitalPatient Access Representative II (Part Time)Little Rock, AR$19.30–$24.10 / hourRecommended Work Experience: Required Certifications: Recommended Certifications: Certified Healthcare Access Associate (CHAA)-NAHAM - National Association of Healthcare Access Management (NAHAM). Additional Information: Responsible for the first impression of Arkansas Children's; Performs intermediate functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.
Patient Access Representative PT T-F 0000-0630 Arkansas Children's HospitalPatient Access Representative PT T-F 0000-0630Springdale, AR$17.20–$21.50 / hourAdditional Information: Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information. CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account ( https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.
Patient Access Representative Arkansas Children's HospitalPatient Access RepresentativeLittle Rock, ARAdditional Information: Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information. CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account ( https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.
Patient Access Representative PT Weekend Arkansas Children's HospitalPatient Access Representative PT WeekendSpringdale, AR$17.20–$21.50 / hourAdditional Information: Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information. CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account ( https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.
Patient Access Rep-ED - Registration ED - Full Time 8 Hours Evenings (3:00PM to 11:30PM) (Union, Non-Exempt) University of Southern CaliforniaPatient Access Rep-ED - Registration ED - Full Time 8 Hours Evenings (3:00PM to 11:30PM) (Union, Non-Exempt)AR$25.75–$34.65 / hourThis includes, but is not limited to, choosing the correct medical record numbers, gathering current patient data, photocopying insurance cards, identification cards, and other pertinent information, obtaining authorization, obtaining signatures on all appropriate forms, and obtaining accurate insurance and demographic information in order to create an accurate patient account record. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Patient Access Rep-ED - Registration ED - Per Diem 8 Hours Nights (11:00PM to 7:30AM)(Union, Non-Exempt) University of Southern CaliforniaPatient Access Rep-ED - Registration ED - Per Diem 8 Hours Nights (11:00PM to 7:30AM)(Union, Non-Exempt)AR$25.75–$34.65 / hourThis includes, but is not limited to, choosing the correct medical record numbers, gathering current patient data, photocopying insurance cards, identification cards, and other pertinent information, obtaining authorization, obtaining signatures on all appropriate forms, and obtaining accurate insurance and demographic information in order to create an accurate patient account record. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Patient Access Rep I ED Conway Regional Health SystemPatient Access Rep I EDConway, ARThe Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of the patient upon admission. Other education and experience may be substituted (if applicable) for the required minimum job qualifications with the approval of the Corporate Director of Human Resources.
Registrar - Patient Access Baxter County Regional Hospital IncRegistrar - Patient AccessMountain Home, ARREGISTRAR REGISTRAR - SUMMARY: Under the direction of the Patient Access/Central Scheduling Manager, Main Registration Supervisor and/or ER Registration Supervisor, the Registrar is responsible and accountable for registering patients at all points of hospital admission. If medical necessity has not been met, the Registrar is responsible for the patient notification of all non-covered items and obtaining the patients signature on the Advanced Beneficiary Notice of Non-coverage (ABN).
Patient Access Rep I ED Conway Regional Heath SystemPatient Access Rep I EDConway, ArkansasFull timeOverview: The Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of the patient upon admission. Other education and experience may be substituted (if applicable) for the required minimum job qualifications with the approval of the Corporate Director of Human Resources.
Patient Representative University Of Arkansas SystemPatient RepresentativeLittle Rock, ARSeven (7) years of training and/or experience in business office administration, customer service, or related work of which three (3) years of experience is in patient registration, scheduling, or billing in a healthcare environment ORBachelors degree plus three (3) years of experience in patient registration, scheduling, or billing in a healthcare environment. The position will be responsible for processing high-risk pre-certifications, develop and implement denial avoidance plans and produce reports on revenue cycle functions within the various departments to ensure appropriate financial error reports are worked and corrected.
Patient Representative PRN - Women''''s Center University Of Arkansas SystemPatient Representative PRN - Women''''s CenterLittle Rock, ARQualifications: Minimum Qualifications: High school graduate/GED PLUS four (4) years of training and/or experience in business office administration, customer service, or related work of which Three (3) years' experience is in patient registration, scheduling, or billing in a healthcare environment OR Associates degree PLUS two (2) years' experience in patient registration, scheduling, or billing in a healthcare environment OR Bachelor's degree in Business, Healthcare or related field. The position will be responsible for processing high risk pre-certifications, develop and implement denial avoidance plans and produce reports on revenue cycle functions within the various departments to ensure appropriate financial error reports are worked and corrected.
Mobile Screening Van Driver & Patient Services Representative University Of Arkansas SystemMobile Screening Van Driver & Patient Services RepresentativeLittle Rock, ARAlso responsible for managing the patient workflow at the screening events including patient registration, check-in, assisting with appointment reminder calls, keeping event appointment schedule current for team and insuring accuracy in EPIC documentation. The mission of the UAMS Winthrop Rockefeller Cancer Institute Mobile Screening Program is to increase cancer screenings and cancer education throughout Arkansas with particular focus on our rural underserved counties where screening is not accessible.
Patient Account Representative Conway Regional Health SystemPatient Account RepresentativeConway, ARThe Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of the patient upon admission. Other education and experience may be substituted (if applicable) for the required minimum job qualifications with the approval of the Corporate Director of Human Resources.
Patient Account Representative Conway Regional Heath SystemPatient Account RepresentativeConway, ArkansasFull timeThe Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of the patient upon admission . Other education and experience may be substituted (if applicable) for the required minimum job qualifications with the approval of the Corporate Director of Human Resources.
NewMobile Screening Van Driver & Patient Services Representative University of ArkansasMobile Screening Van Driver & Patient Services RepresentativeLittle Rock, ArkansasAlso responsible for managing the patient workflow at the screening events including patient registration, check-in, assisting with appointment reminder calls, keeping event appointment schedule current for team and insuring accuracy in EPIC documentation. The mission of the UAMS Winthrop Rockefeller Cancer Institute Mobile Screening Program is to increase cancer screenings and cancer education throughout Arkansas with particular focus on our rural underserved counties where screening is not accessible.
Patient Relations Representative University Of Arkansas SystemPatient Relations RepresentativeLittle Rock, ARDepartment's Website: Summary of Job Duties: The Smart Care Patient Relations Representative coordinates and enhances access to care for UAMS employees ensuring complete confidentiality and work to ensure an optimal level of service at the University of Arkansas for Medical Sciences Ambulatory Services. The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.
Patient Representative University of ArkansasPatient RepresentativeLittle Rock, ArkansasThe position will be responsible for processing high-risk pre-certifications, develop and implement denial avoidance plans and produce reports on revenue cycle functions within the various departments to ensure appropriate financial error reports are worked and corrected. High School Diploma/GED with four (4) years of experience in business office administration, customer service, registration, billing, insurance, scheduling, or call center.
Patient Relations Representative University of ArkansasPatient Relations RepresentativeLittle Rock, ArkansasThe Smart Care Patient Relations Representative coordinates and enhances access to care for UAMS employees ensuring complete confidentiality and work to ensure an optimal level of service at the University of Arkansas for Medical Sciences Ambulatory Services. The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.
Patient Registration - Customer Service Representative R1 RCM IncPatient Registration - Customer Service RepresentativeBenton, AR$14.50–$18.99 / hourWe are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law.
Access Services - Manager - Primary Care University of ArkansasAccess Services - Manager - Primary CareLittle Rock, ArkansasThe University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. Crouching, Feeling, Grasping, Lifting, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking, Walking .
NewAccess Services - Manager - Primary Care University Of Arkansas SystemAccess Services - Manager - Primary CareLittle Rock, ARFrequent Physical Activity: Crouching, Feeling, Grasping, Lifting, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking, Walking. The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity.
Access Coordinator II (Pine Bluff, AR) University of ArkansasAccess Coordinator II (Pine Bluff, AR)Pine Bluff, ArkansasThis role handles demographics, insurance information and eligibility, preferred pharmacy data, and financial transactions, while coordinating scheduling and responding to patient information requests in alignment with UAMS South Central workflows and policies. If you’re passionate about guiding patients through registration, insurance, scheduling, and financial interactions with care and professionalism, apply today to become a valued member of the UAMS Family Medical Center team in Pine Bluff.
Access Coordinator II (Pine Bluff, AR) University Of Arkansas SystemAccess Coordinator II (Pine Bluff, AR)Pine Bluff, ARThis role handles demographics, insurance information and eligibility, preferred pharmacy data, and financial transactions, while coordinating scheduling and responding to patient information requests in alignment with UAMS South Central workflows and policies. If you're passionate about guiding patients through registration, insurance, scheduling, and financial interactions with care and professionalism, apply today to become a valued member of the UAMS Family Medical Center team in Pine Bluff.
Access Coordinator II (Ft. Smith) University of ArkansasAccess Coordinator II (Ft. Smith)Fort Smith, ArkansasThe primary responsibilities of this role include conducting patient interviews, scheduling follow-up appointments, maintaining cash drawer operations, answering appointment calls and voicemails, and completing work queues in a timely manner. Crouching, Feeling, Grasping, Hearing, Lifting, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting, Standing, Stooping, Talking, Walking .
PATIENT SERVICE REP - NEURO SURGEONS St Bernards HospitalPATIENT SERVICE REP - NEURO SURGEONSJonesboro, ARJOB REQUIREMENTS Education High school diploma or GED Experience Minimum of one-year experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment. Patient Service Representative is responsible for a positive first impression of clinic personnel as the initial point of service contact for clinic customers.
PATIENT SERVICE REP - DERMATOLOGY PROCEDURE CENTER St Bernards HospitalPATIENT SERVICE REP - DERMATOLOGY PROCEDURE CENTERJonesboro, ARJOB REQUIREMENTS Education High school diploma or GED Experience Minimum of one-year experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment. Patient Service Representative is responsible for a positive first impression of clinic personnel as the initial point of service contact for clinic customers.
PATIENT SERVICE REP - CLOPTON BUSINESS OFFICE St Bernards HospitalPATIENT SERVICE REP - CLOPTON BUSINESS OFFICEJonesboro, ARJOB REQUIREMENTS Education High school diploma or GED Experience Minimum of one-year experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment. Patient Service Representative is responsible for a positive first impression of clinic personnel as the initial point of service contact for clinic customers.
Access Coordinator II (Ft. Smith) University Of Arkansas SystemAccess Coordinator II (Ft. Smith)Fort Smith, ARThe primary responsibilities of this role include conducting patient interviews, scheduling follow-up appointments, maintaining cash drawer operations, answering appointment calls and voicemails, and completing work queues in a timely manner. Frequent Physical Activity: Crouching, Feeling, Grasping, Hearing, Lifting, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting, Standing, Stooping, Talking, Walking.
Clinic Registration Representative CommonSpirit HealthClinic Registration RepresentativeLittle Rock, ARYou will also be responsible for accurate data input and record keeping, ensuring the integrity of patient information and financial transactions, while meticulously adhering to all credit card handling processes due to potential access to sensitive third-party credit card information. Efficient Scheduling & Referrals: Schedule patient appointments across various clinics and departments, adhering to detailed protocols for physicians and advanced practice providers (APNs).
NewPatient Services Coordinator - NICU University Of Arkansas SystemPatient Services Coordinator - NICULittle Rock, ARThe PCS projects a positive, willing to help attitude at all times, communicates regularly with nursing staff, relaying phone calls and messages in a timely manner; and knows when to call the Charge Nurse or UAMS Police to address complicated guest situations and does so in a timely manner. The PCS meets and greets all visitors and families, needs good interpersonal communication skills, customer service skills and phone etiquette.
Patient Advocate - Service Excellence - Full Time 8 Hours Day (Non-Union, Non-Exempt) University of Southern CaliforniaPatient Advocate - Service Excellence - Full Time 8 Hours Day (Non-Union, Non-Exempt)Arcadia, AR$62,773–$97,781 / yearWhen extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$149772.htmld .
Patient Accounts Rep University of Southern CaliforniaPatient Accounts RepAR$21–$24.37 / hourWhen extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$148611.htmld .
Patient Services Coordinator - NICU University of ArkansasPatient Services Coordinator - NICULittle Rock, ArkansasThe PCS projects a positive, willing to help attitude at all times, communicates regularly with nursing staff, relaying phone calls and messages in a timely manner; and knows when to call the Charge Nurse or UAMS Police to address complicated guest situations and does so in a timely manner. The PCS meets and greets all visitors and families, needs good interpersonal communication skills, customer service skills and phone etiquette.
NewPatient Care Technician - PCT Fresenius Medical Care AG & Co KGaAPatient Care Technician - PCTAREducation: Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
Patient Financial Advocates - Admitting - Full time 8 Hours Days (8:00am to 4:30pm) (Non-Exempt, Union) University of Southern CaliforniaPatient Financial Advocates - Admitting - Full time 8 Hours Days (8:00am to 4:30pm) (Non-Exempt, Union)AR$21–$24.97 / hourWhen extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. The incumbent performs daily quality control on accounts, is responsible for collections of monies due, advises patients in person and over the phone of their insurance benefits and coverage, and in some cases, assesses patient referrals for appropriateness.