NewTravel Nurse RN - Interventional Radiology - $3,127 per week in Concord, MA Seven HealthcareTravel Nurse RN - Interventional Radiology - $3,127 per week in Concord, MAConcord, MA$3,127Nestled in the historic town of Concord, MA, the area offers a rich cultural environment with easy access to beautiful landscapes and vibrant community life, making it an appealing destination for healthcare professionals balancing career and lifestyle. Seven Healthcare prioritizes support, communication, and a nurse-first approach, offering: License reimbursement - financial support to maintain your professional credentials.
NewTravel Nurse RN - Interventional Radiology - $3,028 per week in Concord, MA Cynet HealthTravel Nurse RN - Interventional Radiology - $3,028 per week in Concord, MAConcord, MA$3,028Job Title: Radiology Staff Nurse Profession: Nursing Specialty: Radiology Duration: 40 hours Shift: 7:30 AM - 6:00 PM, 4x10s Hours per Shift: 10 Experience: 3 to 5 years of nursing experience, Critical care experience License: RN License Certifications: BLS & ACLS required Must-Have: - Knowledge of all areas of nursing practice - Ability to work without direct supervision - Excellent customer service skills - Proficient in physical assessment, aseptic techniques, IV skills, and universal precautions - Ability to read, write, and communicate in English - Computer skills required - Ability to maintain confidential information Description: The Radiology Staff Nurse will provide quality nursing care to both inpatients and outpatients. Monitoring patient conditions, including vital signs and electrocardiogram changes, and initiating appropriate interventions.
NewTravel Nurse RN - Interventional Radiology - $3,518 per week in Concord, MA JEDY NetworkTravel Nurse RN - Interventional Radiology - $3,518 per week in Concord, MAConcord, MA$3,518HWL Coversheet required for all submissions Local Rate is $## less Travel experience required Reporting to the IR Section Leader, the Radiology Staff Nurse will provide quality-nursing care to both in and out patients in the department or radiology including pediatric, adult, elderly, acutely and chronically ill/patients. 40 hours, 7:30a-6:00pm, 4x10s, 5 patient bays Mon-Fri-variability with day off - Holidays required and weekends as needed Rotating call: M-F 6p-11p, Sat/Sun 7a-11p Job Functions: 1.Complies with policies and procedures providing optimum patient care utilizing the nursing process.
NewPatient Advocate Lahey Hospital and Medical CenterPatient AdvocatePlymouth, MA$54,080–$74,880 / yearKnowledge, Skills and Abilities: Possess strong customer service skills/interpersonal interactions with physicians/hospital leadership; ability to handle difficult and angry people constructively. Under the guidance of the Patient Relations Manager, contributes to patient satisfaction and implementing quality and service-oriented programs to facilitate a positive experience for patients, families, visitors and staff.
Patient Advocate Rep - Metrowest Medical Conifer Health SolutionsPatient Advocate Rep - Metrowest MedicalTown of Framingham, Massachusetts$20.71–$30.94 / hourConifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, private insurance, TPL, etc. to route account appropriately in the Patient Accounting environment.
Patient Advocate Rep - Metrowest Medical Tenet Healthcare CorpPatient Advocate Rep - Metrowest MedicalFramingham, MA$20.71–$30.94 / hourConifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Responsible for identifying all sources of potential payors including auto insurance, Workers' Compensation, commercial insurance, private insurance, TPL, etc. to route account appropriately in the Patient Accounting environment.
Mental Health Advocate - Dual Diagnosis, Part Time University Health Services IncMental Health Advocate - Dual Diagnosis, Part TimeBROOKLINE, MAQualifications Requirements Experience & Education: High School diploma AND a minimum of 3 years of psychiatric experience OR Bachelor's degree in human services field or current student pursuing a Bachelor's degree AND 1 year of psychiatric experience Other: Excellent interpersonal skills Physical Fitness - Must be able to lift 50 lbs. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.
Mental Health Advocate - Full Time University Health Services IncMental Health Advocate - Full TimeBROOKLINE, MAQualifications Requirements Experience & Education: High School Diploma AND a minimum of 3 years of psychiatric experience OR Bachelor's degree in human services field or current student pursuing a Bachelor's degree AND 1 year of psychiatric experience Other: Excellent interpersonal skills Physical Fitness - Must be able to lift 50 lbs. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.
Per Diem Youth Advocate - Beal Street Residential Program Bay State Community ServicesPer Diem Youth Advocate - Beal Street Residential ProgramHingham, MAOur Youth Advocates are the heart of this mission, working directly with youth to provide support and encouragement in their daily lives. At Bay State Community Services, we believe that everyone deserves access to a safe, caring, and respectful living environment.
Specialty Pharmacy Medication Adherence Advocate Shields Health SolutionsSpecialty Pharmacy Medication Adherence AdvocateManchester, NHSkills: Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must. Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms.
Coordinator, Patient Services NeighborHealth CorporationCoordinator, Patient ServicesEast Boston, MAFull timeAssist seniors and disabled patients with enrollment into prescription coverage, specifically Prescription Advantage and Medicare Part D. Thoroughly and accurately assesses and screens patients to determine probable eligibility for a variety of health coverage programs. The Patient Services Coordinator is responsible for assisting with insuring that all eligibility applications are complete, accurate, and processed in a timely manner and that pertinent coverage and other important data is entered correctly into EPIC.Essential
Coordinator, Patient Services NeighborHealth CorpCoordinator, Patient ServicesMA$21.51–$32.26 / hourAssist seniors and disabled patients with enrollment into prescription coverage, specifically Prescription Advantage and Medicare Part D. Thoroughly and accurately assesses and screens patients to determine probable eligibility for a variety of health coverage programs. The Patient Services Coordinator is responsible for assisting with insuring that all eligibility applications are complete, accurate, and processed in a timely manner and that pertinent coverage and other important data is entered correctly into EPIC.
Executive Director, Patient Services - Patient Education Field Lead Ionis Pharmaceuticals IncExecutive Director, Patient Services - Patient Education Field LeadBoston, MA$266,000–$282,000 / yearThe Executive Director, Patient Services - Patient Education Field Lead is a senior enterprise leadership role reporting to the Vice President, Patient Services, Trade & Distribution, and is responsible for developing and providing the strategy, vision, and direction for Ionis' U.S. patient education field capabilities and associated patient support programs across multiple brands and launch stages. This leader will translate enterprise patient services strategy into multi-functional objectives and field execution, partner closely with executive and senior leaders across Commercial, Market Access, Medical, Trade, Specialty Pharmacy, Reimbursement, and external partners, and may be accountable for budget, resource allocation, and functional performance associated with the patient education field organization.
Youth Advocate I - Juvenile Justice Eliot Community Human ServicesYouth Advocate I - Juvenile JusticeFramingham, MassachusettsWe foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization. Eliot is seeking compassionate, service-oriented Youth Advocates to work in a staff-secure setting for court-involved youth, ages 13 to 21 within our Juvenile Justice residential network.
Advocate for Boston Children's Hospital Threshold GivingAdvocate for Boston Children's HospitalBoston, MAFull timeBe The Change: Boston Children’s Hospital is dedicated to improving and advancing the health and well-being of ALL children around the world through its life-changing work in clinical care, biomedical research, medical education and community engagement. Why Choose Threshold Giving: Competitive Pay: $25/hour (8 donors) plus uncapped weekly performance bonuses for fundraising.
Patient Experience & Customer Service Coordinator MFM HealthPatient Experience & Customer Service CoordinatorDanvers, MassachusettsThis part-time in office role serves as a key partner to the MFM Management Team and collaborates across all departments, including clinical, administrative, scheduling, billing, provider, and support teams, to ensure patients receive exceptional service throughout their care journey. This individual will monitor patient satisfaction data, oversee the resolution of patient concerns and escalations, identify trends impacting the patient experience, and partner with leadership to implement continuous quality improvement initiatives.
On-Campus Student Advocate Tufts 2030 Graduate Southern Veterinary Partners LLCOn-Campus Student Advocate Tufts 2030 GraduateMedford, MAacceptAllText":null,"rejectAllText":null,"saveText":null,"settingsText":null,"showNewTexts":false}' >" data-css="[data-component="cookie-banner"] { --a-cookieBannerWidget-wrapper-color: #0000004D; --a-cookieBannerWidget-text-font-weight: 400; --a-cookieBannerWidget-label-font-weight: 600; --a-cookieBannerWidget-text-margin-top: 0px; --a-cookieBannerWidget-text-margin-right: 0px; --a-cookieBannerWidget-text-margin-bottom: 0px; --a-cookieBannerWidget-text-margin-left: 0px; --a-cookieBannerWidget-text-padding-top: 0px; --a-cookieBannerWidget-text-padding-right: 0px; --a-cookieBannerWidget-text-padding-bottom: 0px; --a-cookieBannerWidget-text-padding-left: 0px; }">. Champion Student Engagement: You'll promote awareness and participation in our DVM student programs through networking, email outreach, and attending student meetings.
NewCommunity Wellness Advocate Boston Medical CenterCommunity Wellness AdvocateBoston, MA$22.84–$31.97 / hourAssists patient in addressing and overcoming barriers with a range of concrete supports, including but not limited to: healthcare support services, behavioral health, financial assistance, child-care and caregiver support, housing, support with utility bills, food, financial entitlements, clothing, transportation, food pantries, violence prevention, social isolation and any other appropriate community resources. CWAs are responsible for providing advocacy and case management services; developing an interdisciplinary care plan based on identified patient needs; facilitating access to social service resources and other internal and external resources; monitoring the patient's progress; and problem-solving with patients to both accelerate and enhance access to concrete supports.
NewFamily Advocate - Beverly/Gloucester Pathways for Children, Inc.Family Advocate - Beverly/GloucesterBeverly,Salem, MA$26.50–$30.60 / hourDemonstrate a positive work ethic, confidentiality and collaboration with staff and families to support the overall wellbeing of children served in Pathways Head Start program. At Pathways we nurture young children and support families impacted by economic and social inequity through programs that educate, enrich, empower and motivate.
Patient Services Coord. II - New Patient Access Brigham and Women's HospitalPatient Services Coord. II - New Patient AccessBoston, MA$17.71–$24.94 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
Patient Services Representative II UnitedHealth Group IncPatient Services Representative IIBoston, MA$20.38–$36.44 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. As a level II representative, utilizes advanced skill set to perform all duties of the Patient Service Representative I and serves as resource and mentor for lower level representatives.
Patient Services Coord. II - New Patient Access Mass General BrighamPatient Services Coord. II - New Patient AccessBoston, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
Patient Care Coordinator Injured Workers Pharmacy, LLCPatient Care CoordinatorAndover, MA$22–$25 / hourPart timeAs a specialized home delivery pharmacy focused on workers compensation, we partner with medical professionals, attorneys, and insurance carriers to help injured workers get back on their feet and living full, productive lives. The Patient Care Coordinator serves as the primary point of contact for IWP patients, building trusted relationships and supporting individuals who use our workers’ compensation pharmacy services.
Patient Financial Services Coordinator Daley and AssociatesPatient Financial Services CoordinatorBoston, MARemoteServing as the key liaison between clinical teams, patients, and payers, you will ensure timely authorizations, accurate billing, and complete financial readiness throughout the transplant or IEC journey. 1+ years of relevant experience in a healthcare setting (hospital, clinic, physician’s office), including registration, billing, or financial counseling (internships included).
Pharmacy Patient Liaison - Mail Order Specialty Pharmacy Boston Medical CenterPharmacy Patient Liaison - Mail Order Specialty PharmacyRandolph, MA$26.92–$37.74 / hourBMC Specialty Pharmacy will provide patients who require specialty drugs a comprehensive service program that includes an on-site pharmacy staffed with a care team that includes: Pharmacists, Pharmacy Technicians and Pharmacy Liaisons. Excellent interpersonal skills to provide superb personalized customer service and to instill confidence and to advocate for patients; ability to explain required information to customers in a comprehensible manner.
NewPharmacy Patient Liaison, PCC - Specialty Pharmacy Boston Medical CenterPharmacy Patient Liaison, PCC - Specialty PharmacyRandolph, MA$26.92–$37.74 / hourBMC Specialty Pharmacy will provide patients who require specialty drugs a comprehensive service program that includes an on-site pharmacy staffed with a care team that includes: Pharmacists, Pharmacy Technicians and Pharmacy Liaisons. Excellent interpersonal skills to provide superb personalized customer service and to instill confidence and to advocate for patients; ability to explain required information to customers in a comprehensible manner.
Patient Care Coordinator IWP CareersPatient Care CoordinatorAndover, MassachusettsAs a specialized home delivery pharmacy focused on workers compensation, we partner with medical professionals, attorneys, and insurance carriers to help injured workers get back on their feet and living full, productive lives. The Patient Care Coordinator serves as the primary point of contact for IWP patients, building trusted relationships and supporting individuals who use our workers’ compensation pharmacy services.
Regional Manager - Patient Services Alnylam Pharmaceuticals IncRegional Manager - Patient ServicesMARemote$129,700–$175,500 / yearThe US Patient Services Regional Manager is a critical component of the commercial strategy and responsible for developing and leading a regional team of Case Managers that will provide access and therapy management services for Alnylam's portfolio of products. Stay abreast of the changing conditions in the market to ensure that all patient service's activities reflect actual business/organizational needs while meeting the needs of the target audience and maintaining highest quality of service.
Senior Product Manager - Patient CRM Veeva Systems IncSenior Product Manager - Patient CRMBoston, MA$120,000–$200,000 / yearYou will collaborate with the wider Vault CRM PM team to ensure the core platform, including AI agents, mobile capabilities, and data architecture, evolves to meet the unique, highly sensitive requirements of Patient Support Programs (PSPs) and Patient Services. You will act as the subject matter expert and advocate, driving a dedicated roadmap that bridges the gap between traditional CRM functionality and specialized patient engagement, adherence, and enrollment workflows.
Medical Director, EP, Medical and Patient Safety Gateway RecruitingMedical Director, EP, Medical and Patient SafetyBoston, MAAs the clinical voice of the physician and patient, the Global Medical Director will partner with Clinical Research, Research and Development (R&D), Quality, Regulatory Affairs and Commercial teams to support innovation, clinical evidence generation, product development and patient safety. Partner with Clinical Research, Clinical Evidence, Quality, Regulatory Affairs, R&D, Marketing and Business Development teams to support product strategy and medical decision-making.
Pharmacy Technician - Patient Liaison - Bilingual Spanish Shields Health SolutionsPharmacy Technician - Patient Liaison - Bilingual SpanishBoston, MAKeywords for SEO: Specialty Pharmacy Liaison, Pharmacy Technician, Certified Pharmacy Technician, CPhT, Specialty Pharmacy Careers, Patient Liaison, Medication Adherence, Prior Authorization, Pharmacy Jobs, Healthcare Careers, Outpatient Clinic, Pharmacy Support Services, Patient Care Coordinator, Specialty Medications, Pharmacy Technician Jobs, Healthcare Operations. Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms.
Patient Support Manager, Market Access (New England) Agios Pharmaceuticals IncPatient Support Manager, Market Access (New England)MA$110,029–$165,044 / yearThe current base salary range for this position is expected to be between $110,029 and $165,044 annualized; final salary will be determined based on various factors including, but not limited to, years of relevant experience, job knowledge, skills and proficiency, degree/education, and internal comparators. Exceed in delivering positive patient experience by assessing patient needs and develop action plans that identify and troubleshoot future access barriers to support treatment initiation and ensure continuation of the patient's treatment journey.
Senior Director, Patient Services, Rare Diseases ImCheck Therapeutics SASSenior Director, Patient Services, Rare DiseasesCambridge, MA$232,500–$310,000 / yearOversee Rare Disease patient support operationsincluding external hub performance, Rare Disease Patient Access Teams, and Rare Disease Patient Education Liaisonsto ensure consistent, high-quality service delivery tailored to complex patient journeys. Director oversees the day-to-day management and optimization of Rare Disease patient service offeringsincluding leading the Director of Patient Access Managers, the Director of Patient Education Liaisons, the Rare Disease external hub operations, and our Patient Assistance and Co-Pay programs.
NewPatient Navigator Care Coordinator Brigham and Women's HospitalPatient Navigator Care CoordinatorBoston, MA$22.22–$31.71 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. We're seeking a compassionate, resourceful professional who excels at building relationships, navigating complex healthcare environments, and helping patients access the care and support they need.
Patient Service Representative Lahey Hospital and Medical CenterPatient Service RepresentativeBoston, MA$20.50–$25.50 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Patient Services Associate Acton Medical Associates, PCPatient Services AssociateActon, MassachusettsThis role is essential to our practice, as the Patient Services Team are the first point of contact for patients arriving for their appointments. Ability to use/learn a multi-line phone and basic computer systems (Word processing, database navigation).
Patient Service Representative- GI Call Center (Hybrid) Lahey Hospital and Medical CenterPatient Service Representative- GI Call Center (Hybrid)Boston, MA$20.50–$25.50 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Coordinator Patient Services- 40 Hours 6:00 AM- 3:00 PM Lahey Hospital and Medical CenterCoordinator Patient Services- 40 Hours 6:00 AM- 3:00 PMBurlington, MA$18.74–$25.22 / hourJob Description: Beth Israel Lahey Health and Lahey Health Medical Center are devoted to consistently promoting a culture of Wellbeing, Empathy, Collaboration, Accountability, Respect, and Equity as outlined in our organization''s WE CARE values which can be reviewed here {insert hyperlink}. Answering general questions about the hospital services, procedures and policies, acting as a resource for both the patient and visitors Help keep the reception area and lobby organized, tidy and clean, ensuring a welcoming environment for all.
Patient Service Representative (Remote) Boston Medical CenterPatient Service Representative (Remote)MARemote$20.08–$22.61 / hourESSENTIAL RESPONSIBILITIES / DUTIES: Essential Responsibilities: The Patient Services Rep communicates with patients and staff using multiple advanced communication tools, including phone calls, online chats, emails, faxes or mail. The Patient Services Rep will handle patient inquiries, scheduling/rescheduling appointments, following-up with patients resolving patient questions/concerns regarding medication reconciliation and refills, and insurance verification and authorization management.
Patient Services Representative Harbor CarePatient Services RepresentativeNashua, NHThe Patient Services Representative plays an important role in supporting Harbor Care's mission by serving as the primary contact for new and established patients accessing Harbor Care services, while providing excellent customer service in a fast-paced, high volume environment. This position is responsible for managing our patients schedules, appointments, information and processing through accurate data entry to ensure timely patient flow, while helping create a safe, supportive, and person-centered environment for our clients, staff, and community partners.
Patient Services Representative-Radiology Emerson HospitalPatient Services Representative-RadiologyConcord, MA$18–$22 / hourMust have the ability to work in a fast-paced environment, i.e., answer phones, give verbal reports, generate paperwork in an organized manner all at the same time as well as working with minimal supervision. Reporting to the Lead Patient Service Representative, the Patient Service Representative(PSR) rotates between the departments: X-Ray, Nuclear Medicine, Ultrasound, CT, and Mammography.
NewPatient Service Rep - Ortho Call Center Lahey Hospital and Medical CenterPatient Service Rep - Ortho Call CenterBoston, MA$20.50–$27.59 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Informs patient of necessary preparation for scheduled visit, including providing documents, films and notes from other providers, required preparation and protocol for diagnostic tests and procedures.
Patient Services Representative - Front Desk - North Falmouth, MA Dermatology of Cape CodPatient Services Representative - Front Desk - North Falmouth, MAMassachusettsProductivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.
Patient Services Coord. II Brigham and Women's HospitalPatient Services Coord. IIBoston, MA$17.71–$24.94 / hourResponsibilities include coordinating patient appointments, supporting clinical operations, assisting with surgical scheduling, obtaining authorizations for advanced treatments, and ensuring a seamless patient experience. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Patient Service Specialist, Whitman Primary Care, 40 hours Boston Medical CenterPatient Service Specialist, Whitman Primary Care, 40 hoursMA$17.79–$25 / hourPOSITION SUMMARY: Under the direction of the Practice Manager, the Patient Service Specialist is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, billing and managed care, and a variety of administrative duties in support of department (handling phones & mail, filling out forms, filing, photocopying, faxing, preparing letters, reports, etc.). Own a practice workflow selected by manager (e.g., pre-visit planning, workflow dashboard management, charge entry, claim management, clinical inbox management).
Medical Assistant/Patient Service Specialist Boston Medical CenterMedical Assistant/Patient Service SpecialistMethuen, MA$17.79–$25 / hourPOSITION SUMMARY: Under the supervision of the Practice Manager, the Medical Assistant/ Patient Service Specialist will function as a member of the clinical and administrative team and complete assigned daily clinical and administrative operations to ensure smooth day-to-day operations in the physician practice. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness.
Patient Navigator Care Coordinator Mass General BrighamPatient Navigator Care CoordinatorBoston, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. We're seeking a compassionate, resourceful professional who excels at building relationships, navigating complex healthcare environments, and helping patients access the care and support they need.
Patient Service Representative - Radiology Lahey Hospital and Medical CenterPatient Service Representative - RadiologyBoston, MA$20.50–$27.59 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
Patient Service Representative Beth Israel Lahey HealthPatient Service RepresentativeBoston, MassachusettsCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
NewPatient Service Rep Brigham and Women's HospitalPatient Service RepPeabody, MA$21.92–$35.26 / hourPhysical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%). The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.