Patient Advocate Jobs in Cambridge, MA
Jobot
$65000
Boston, MA
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AlliedTravelCareers
$2372
Cambridge, MA
Whether you are early in your career looking to build up your skills and experience different locations, mid-career seeking to maximize earnings or be near family members, or late-career wanting to work just a few months per year, we have the right job to meet your goals! Watch this short video to learn how the full process of getting your next travel medical assignment will work, from working with your Anders recruiter, to interviewing, navigating offers, credentialing, to starting the first day on your new assignment, and more.
AlliedTravelCareers
$2104
Boston, MA
Whether you are early in your career looking to build up your skills and experience different locations, mid-career seeking to maximize earnings or be near family members, or late-career wanting to work just a few months per year, we have the right job to meet your goals! Watch this short video to learn how the full process of getting your next travel medical assignment will work, from working with your Anders recruiter, to interviewing, navigating offers, credentialing, to starting the first day on your new assignment, and more.
AlliedTravelCareers
$2831
Cambridge, MA
Whether you are early in your career looking to build up your skills and experience different locations, mid-career seeking to maximize earnings or be near family members, or late-career wanting to work just a few months per year, we have the right job to meet your goals! Watch this short video to learn how the full process of getting your next travel medical assignment will work, from working with your Anders recruiter, to interviewing, navigating offers, credentialing, to starting the first day on your new assignment, and more.
AlliedTravelCareers
$2303
Cambridge, MA
Whether you are early in your career looking to build up your skills and experience different locations, mid-career seeking to maximize earnings or be near family members, or late-career wanting to work just a few months per year, we have the right job to meet your goals! Watch this short video to learn how the full process of getting your next travel medical assignment will work, from working with your Anders recruiter, to interviewing, navigating offers, credentialing, to starting the first day on your new assignment, and more.
AlliedTravelCareers
$1403
Revere, MA
Whether you are early in your career looking to build up your skills and experience different locations, mid-career seeking to maximize earnings or be near family members, or late-career wanting to work just a few months per year, we have the right job to meet your goals! Watch this short video to learn how the full process of getting your next travel medical assignment will work, from working with your Anders recruiter, to interviewing, navigating offers, credentialing, to starting the first day on your new assignment, and more.
Pride Health
$1058.41
Boston, MA
School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred\n\nCan this role accept experience in lieu of a degree?\nNo\n\nLicenses and Credentials\nBasic Life Support [BLS Certification] - Various Issuers preferred Certified Medical Assistant [National Certification] - Various Issuers preferred\n\nExperience\nDirect MA experience or medical field work 1-2 years required\n\nKnowledge, Skills and Abilities\n- Strong interpersonal and communication skills are essential for success in this position.\n- Yes\n\nEssential Functions\n\n-Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record.
MerrimackHealth
Methuen/Haverhill, MA
Provides oversight of files related to patient complaints and compliments and assures compliance with policy and procedures that includes documentation of patient, family, and visitor concerns, complaints and grievances: such as patient demographics, area or unit of the hospital involved, synopsis of the incident or concern, actions taken to resolve, and outcome and enters into complaint database. Regulatory and accreditation agencies include but are not limited to: The Joint Commission (TJC), Centers for Medicare and Medicaid Services (CMS) Conditions of Participation (COPs), Massachusetts Department of Public Health (DPH), and Massachusetts Board of Registration in Medicine (BORM) requirements for annual and semi-annual reporting.
Boston Medical Center
Boston, MA
As a Certified Application Counselor, the IPFC will screen patients, assess needs, and determine a plan to help patients secure insurance coverage, including but not limited to MassHealth, Out of State Medicaid, HSN, Qualified Health Plans, and the hospital's Charity Care Program The IPFC serves as a resource for Case Management by assisting patients in securing insurance coverage, often required to support the coordination of discharge planning and access to needed post-acute services, maintenance medications, and/or continued primary and specialty care follow-up. Under the general direction of PFC Manager, the Inpatient Financial Counselor (IPFC) has a dual role to help vulnerable BMC patients with access to healthcare coverage and preserve and protect BMC revenue by securing payors to reduce uncompensated care.
Walgreens
MANSFIELD, MA
Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni channel platforms.
Boston Medical Center
Boston, MA
Personnel Responsibilities - Responsible for building and maintaining relationships with provider, care teams, and ancillary support necessary to sustain sales and recruitment functionsInternal RelationshipsDeveloping and growing trusting relationships with providers and hospital staff to provide highest level of care for a complex patient panel. Patient Relationship Development and Client Sales - Responsible for managing and growing patient account base by recruitment and retention of specialty pharmacy services driven through BMC Health SystemSales and recruitment functionsPatient Liaisons are assigned specific responsibilities in which they are given target goals and expectations in recruitment of patients into the specialty program at BMC.
Sharecare
Boston, MA
Provide proactive care guidance for various value-add opportunities: + Guidance on closing care gaps (e.g., No PCP, discussing switching from low quality PCPs to high quality PCPs, reminder for completion of health risk assessment, reminders for exams/tests due). + Answer inquiries from members (via voice and chat) for the following: + Help with eligibility, benefit education, open enrollment / new hire plan selection, claims issues, ID card issues, grievances/appeals, utilization management (UM) status, including but not limited to medical, dental, and vision plans.
East Boston Neighborhood Health Center
$19.55 - $29.33
East Boston, Massachusetts
Essential Duties and Responsibilities:Processes applications for actual and potential patients of EBNHC to obtain or maintain eligibility for health coverage not limited to MassHealth (includes disability, 65+, and Buy In), Health Safety Net, Health Connector, Children’s Medical Security Plan. The scope of a Patient Services Coordinator includes support of the health center’s new patient primary care provider (PCP) assignment, registration, insurance enrollment processes and acts as patient advocates.
JCC Greater Boston
Newton, MA
Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends. Guided by ICPs (Individual Camper Plans) and supported by our Inclusion Team, Advocate Counselors partner with co-counselors to ensure that every camper is safe, supported, and fully included in their bunk and camp activities.
JCC Greater Boston
Newton, MA
Each employee is eligible for a free individual access to JCC Greater Boston's top class fitness, recreation and wellness facility in Newton – offering virtual and in-person programs including indoor swimming, many fitness classes, and workout facilities, as well as discounts to many JCCGB events, classes, outdoor pool, and more, including: Use of the Fitness Center at Leventhal-Sidman. Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends.
JCC Greater Boston
Newton, MA
Through our network of early learning centers, day camps, regional teen and family programs, health and wellness offerings, and adult arts and ideas classes, JCC Greater Boston provides highly valued connections, learning, and experiences for the Jewish community and friends. Guided by ICPs (Individual Camper Plans) and supported by our Inclusion Team, Advocate Counselors partner with co-counselors to ensure that every camper is safe, supported, and fully included in their bunk and camp activities.
Threshold Giving
Boston, MA
Be The Change: Boston Children’s Hospital is dedicated to improving and advancing the health and well-being of ALL children around the world through its life-changing work in clinical care, biomedical research, medical education and community engagement. The money we raise helps to provide programs that aid in the development of kids who are more than just patients.
Alcanza Clinical Research
Roslindale, Massachusetts
Essential Job Duties:Execute onsite patient pre-screening and a focus on pivoting qualified patients into active studies for dedicated and local sites should patient be willing to travel. Minimum Qualifications: A high school diploma, or equivalent, AND a minimum of 5 years’ experience in a medical, healthcare, or medical research environment, or a similar field, or an equivalent combination of education and experience, is required.
UnitedHealth Group
$16 - $27.69
Framingham, MA
Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group
$16 - $27.69
Framingham, MA
Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies lab results or specialist reports. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Beth Israel Lahey Health
Burlington, MA
Essential Duties & Responsibilities including but not limited to: Essential Skills · Support patients and families in a complex clinical environment, act as a liaison between patients and LHMC i · Excellent interpersonal skills with individuals who may be in crisis · Working with teams to achieve goals · High level of sensitivity to confidential information · Excellent verbal, written and presentation skills; ability to effectively communicate with all levels of the organization (senior management, physician leadership, and front-line staff) · Superior organizational skills, with the ability to function independently and effectively in a changing environment, develop and meet deadlines, prioritize multiple projects, and manage time effectively · Experience working with data and databases · Strong communications system thinking skills · Able to function effectively, independently and efficiently in a stressful and dynamic work environment · Assist/coach leaders across the organization on service recovery to improve patient experience of care Specific Responsibilities · Under the supervision of the Director of Risk Management and Patient Relations conduct timely investigations and response to all patient concerns/ complaints/grievances for clinical service areas including interviewing staff and reviewing medical records. · Utilizes data management systems to meet regulatory requirements for CMS, DPH, and TJC for complaint management and resolution processes · Works with the RL solution system administrator to coordinate dissemination of data to appropriate leadership staff to highlight clinical service areas’ opportunities for improvement efforts, including progress, obstacles and trends in compliment/complaint / grievance data · Drafts formal responses to patients on behalf of senior clinical and administrative leadership (including CEO, COO, CMO, CNO, and CQO) to compassionately relay regret for their perceived poor experience and inform them of how their feedback is being utilized to implement beneficial changes.
UnitedHealth Group
$16 - $27.69
Milford, MA
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others .
Beth Israel Lahey Health
Danvers, MA
Registers patients accurately through the computer to ensure a proper check in process, verifying the patients identification, scanning the health insurance card in EPIC, have the patient sign a consent for treatment/billing, scan documents into EPIC, wristband patient, and verifies and updates all registration, guarantor and insurance fields to ensure eligibility, benefits, copay and preauthorization are all in place. Under the supervision of the MRI Scheduling Supervisor/Patient Services Facilitator, the MRI Patient Registration Coordinator will assist with the delivery of patient care at Lahey Outpatient Center Danvers, but also at times, in the role of tech aide positioning patients and assisting the technologist as requir.
APDerm
$24 - $32.57
Wellesley, Massachusetts
Complete super-bills for non-surgical services rendered, explain fees and take payments for service as well as assist in end-of-day payment reconciliations. To excel in this role you will be attentive, patient, have emotional intelligence, attention to detail, and look at every interaction with the team and patients as an opportunity to make someone's day a little bit better.
Sodexo
Boston, MA
Beth Israel Deaconess Medical Center (BIDMC) is part of Beth Israel Lahey Health, a health care system that brings together academic medical centers and teaching hospitals, community and specialty hospitals, more than 4,000 physicians and 35,000 employees in a shared mission to expand access to great care and advance the science and practice of medicine through groundbreaking research and education. Minimum Education Requirement - Current college student with studies in hospitality/food management, facilities management, engineering, communications, human resources, accounting, marketing or another industry related college program.
Cardinal Health
$15.75 - $18.5
Boston, MA
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Beth Israel Lahey Health
Boston, MA
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Tufts Medicine
Lowell, MA
Conducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient’s family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.
Tufts Medicine
Boston, MA
Conducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient’s family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.
Tufts Medicine
Lowell, MA
Conducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient’s family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.
Tufts Medicine
Dracut, MA
Conducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient’s family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.
Tufts Medicine
Medford, MA
Conducts Pre-Registration tasks for specified inpatients and outpatients prior to their date of service including: collects demographic, financial, and clinical information necessary for financial clearance of scheduled patients; obtains missing insurance information via patient’s family or physician offices; and completes insurance verification using online electronic verification system or contacting payor directly. Collects patient's necessary demographic and financial information from physician offices, acute-care entities, or the patients themselves, schedules services for patients, and handles referrals from primary care doctors to ensure patients are scheduled for recommended appointments/procedures, etc.
Beth Israel Lahey Health
Brookline, MA
The Department of Anesthesia, Critical Care and Pain Medicine provides a full range of leading-edge anesthesia services in all operating rooms, intensive care units, obstetric, and non-surgical procedure areas (including gastrointestinal endoscopy, and electrophysiology) at Beth Israel Deaconess Medical Center, Boston. Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving.
Beth Israel Lahey Health
Boston, MA
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Beth Israel Lahey Health
Boston, MA
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Beth Israel Lahey Health
Boston, MA
Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Team Work: Ability to work collaboratively in small teams to improve the operations of immediate work group by offering ideas, identifying issues, and respecting team members.
Boston Medical Center
Boston, MA
Demonstrates highly developed interpersonal skills in order to relate to patients of all ages, staff members, physicians, and visitors, negotiate effective working relationships, and develop positive resolutions to conflict. Attends scheduled training sessions for phone support, customer service, systems upgrades, newly acquired clinical systems, or other relevant training sessions, as directed by manager.
Boston Medical Center
Boston, MA
Demonstrates highly developed interpersonal skills in order to relate to patients of all ages, staff members, physicians, and visitors, negotiate effective working relationships, and develop positive resolutions to conflict. Attends scheduled training sessions for phone support, customer service, systems upgrades, newly acquired clinical systems, or other relevant training sessions, as directed by manager.
Boston Children's Hospital
Boston, MA
After successful completion of training, the Patient Experience Representative/Patient Access (PER) Float will work in ambulatory clinic areas, central registration, telephone page operations, and/or the practice liaison program as part of the float pool to provide administrative and customer service support to departments. The Float Pool is a great way for you to learn about different medical specialties and departments at our Harvard teaching pediatric hospital in an administrative/customer service capacity.
Boston Children's Hospital
Boston, MA
If transition to traditional PER Float Pool role, responsibilities may include:Customer Service:Demonstrating positive and effective customer service that supports departmental and hospital operations, patients and families. If the position transitions to a traditional PER float role on-site, schedule flexibility will be required to support onsite shifts between 7:00am – 7:00pm, based on department needs.
Beth Israel Lahey Health
Peabody, MA
Under the direct supervision of the Supervisor of Financial Counseling and leadership of the Manager of Financial Counseling, the Patient Financial Services Counselor acts as a liaison for patients to the health system; providing guidance and support for all financial components of healthcare; specifically focusing on billing concerns, understanding insurance options and benefits, gaps in coverage, and payment options. + Collects payments for self-pay patients: pre-payments and outstanding balances including copayment and deductibles, and out of pocket expenses in accordance with PFS policy and procedures.
Boston Children's Hospital
Boston, MA
Provides centralized scheduling services for a BCH Specialty Department Contact center. Identify caller’s needs, clarifies information, and provides centralized registration and scheduling.
Rhythm Pharmaceuticals
Boston, MA
The Manager Operations, Patient Services and Distribution will play a key role in the execution of Rhythm’s patient services support strategy by managing day-to-day operations, with a focus on implementation of process and system improvements. 5+ years combination of operations, patient services or related field within biopharma experience supporting patients; rare disease experience strongly preferred.
Boston Children's Hospital
Boston, MA
The role also contributes to staff training on department processes and technology, demonstrates strong problem-solving and teamwork skills, and supports continuous process improvement initiatives. They provide effective service support, obtain and record required authorizations, and manage daily schedules to optimize workflow.
Boston Medical Center
Boston, MA
Requires strong technical computer skills and proficiency in utilizing Epic and external database systems to research cases and successfully assist patients in securing active coverage. Displays strong organizational skills with ability to manage multiple tasks simultaneously; prioritize work assignments appropriately; and complete follow up task timely.
Boston Medical Center
Boston, MA
Communicates effectively with internal and external customers with respect of differences in cultures, values, beliefs and ages, utilizing interpreters when needed. The Emergency Department is a Level 1 Trauma Center and serves more than 130,000 patients each year.
Boston Medical Center
Boston, MA
Under general supervision the Patient Hospitality Service Representative is responsible to transport, operate and maintain the Retherm (thermal trays) cart and its companion cart, provide individualized meal service to every patient, assemble patient meal trays following diet orders ensuring diet accuracy. Follow established sanitation procedures for cleaning the Retherm Cart, companion cart, serving utensils, trays, dishes and miscellaneous items used on the cart.
GTT, LLC
$20 - $25
Charlestown, MA
This role requires strong experience with Epic, healthcare registration workflows, and claims processing, along with the ability to multitask efficiently while delivering accurate and timely service. Key Responsibilities:Perform remote patient registration for behavioral health services. About the Client: A leading healthcare organization providing comprehensive clinical and behavioral health services, with a strong focus on patient access, quality care, and operational excellence.
Boston Children's Hospital
Boston, MA
The Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and pregnant women at Boston Children's Hospital and our satellite clinics in Lexington, North Dartmouth, Peabody, Waltham, and Weymouth. We provide individualized care for each patient to obtain the highest quality images and ensure the most accurate diagnoses using the most sophisticated imaging equipment available.
Hanger, Inc.
South Easton, MA
With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value.