Patient Service Representative quantum-healthPatient Service RepresentativeDelaware, OH$19Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! Tech Savvy:Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
Dental Hygienist Dental Care of SolonDental HygienistShaker Heights, OHHeartland Dental is the nation‘s largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. With best-in-class support through our robust Hygiene mentor program and unparalleled educational offerings to enhance your clinical skills – you’ll be 100% supported as you provide exceptional lifetime care to your patients!
Hospital Based Patient Advocate Elevate Patient Financial Solutions IncHospital Based Patient AdvocateOHHybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions.
Patient Advocate - Hospital Based Elevate Patient Financial Solutions IncPatient Advocate - Hospital BasedOHHybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions.
Hospital Based Bilingual Patient Advocate Elevate Patient Financial Solutions IncHospital Based Bilingual Patient AdvocateOHAs a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance.
Hospital Based Patient Advocate-Floater Elevate Patient Financial Solutions IncHospital Based Patient Advocate-FloaterOHHybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions.
Hospital Based Patient Advocate (PART TIME) Elevate Patient Financial Solutions IncHospital Based Patient Advocate (PART TIME)OHHybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions.
Temporary Hospital Based Patient Advocate Elevate Patient Financial Solutions IncTemporary Hospital Based Patient AdvocateOHHybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions.
Patient Financial Advocate Firstsource Solutions LtdPatient Financial AdvocateMedina, OHThe Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Patient and Family Financial Advocate Dayton Children's HospitalPatient and Family Financial AdvocateDayton, OHJob Details: Under the direction of the Pre-Service Operations Manager, the Patient and Family Financial Advocate is responsible for providing patients with an exceptional financial experience by assisting patients navigate and understand insurance benefits and potential financial liability. Financial Advocates identify patients who may be eligible for financial and social assistance from various public agencies by assessing their financial and social situations, acting as liaison between the patient and the public agencies and documenting the assessment and outcome.
PATIENT FINANCIAL ADVOCATE- HYBRID Premier Health PartnersPATIENT FINANCIAL ADVOCATE- HYBRIDOH3-5 years of recent financial assistance, billing, insurance verification, or self-pay accounts receivable management experience in healthcare/medical setting or financial institution setting with oversight of functions such as processes credit applications; verify credit references and information; determines lines of credit. Other experience requirements: Overall knowledge of patient registration, third party collections, prior authorization, verification of insurance benefits, Medicaid and other government programs, hospital billing and/or managed care contracts is preferred.
PATIENT FINANCIAL ADVOCATE - HYBRID Premier Health PartnersPATIENT FINANCIAL ADVOCATE - HYBRIDDayton, OH3-5 years of recent financial assistance, billing, insurance verification, or self-pay accounts receivable management experience in healthcare/medical setting or financial institution setting with oversight of functions such as processes credit applications; verify credit references and information; determines lines of credit. Other experience requirements: Overall knowledge of patient registration, third party collections, prior authorization, verification of insurance benefits, Medicaid and other government programs, hospital billing and/or managed care contracts is preferred.
Family Advocacy Clinician I- Adult Services Advocate Nationwide Children's HospitalFamily Advocacy Clinician I- Adult Services AdvocateColumbus, OhioFREQUENTLY: Bend/twist, Climb stairs/ladder, Computer skills, Decision Making, Flexing/extending of neck, Hand use: grasping, gripping, turning, Lifting / Carrying: 0-10 lbs, Problem solving, Repetitive hand/arm use, Sitting, Squat/kneel, Standing, Walking, Working Outdoors. Interacts with various social and legal entities, providing in-home and community advocacy and support to families or adults who are at risk for or are survivors of interpersonal family violence or intimate partner violence.
Clinical Advocate - Findlay - CMA/RMA/LPN NOMS HealthcareClinical Advocate - Findlay - CMA/RMA/LPNFindlay, OhioAssist and provide oversight for population management reports, including outstanding lab, radiology, and referral reports; preventive services; recall processes, and chronic disease registries, under the direction of the supervising care coordinator. Assist and provide oversight in primary care offices in the adoption of population management tools, including organization of “best practices” educational tools and community resources for patient care.
Non Medical Health Advocate Equitas HealthNon Medical Health AdvocateDayton, OhioESSENTIAL JOB FUNCTIONS: Essential functions of the job include, but are not limited to, knowledge of healthcare services and public and private insurances, traveling, having reliable transportation to meet clients, and utilizing a computer for typing and conducting research, attending meetings, conducting assessments, and other efforts to support successful client outcomes. With 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives.
Medicaid Eligibility Advocate HCA Healthcare IncMedicaid Eligibility AdvocateOH$15–$22.50 / hourReferral services for child, elder and pet care, home and auto repair, event planning and moreConsumer discounts through Abenity and Consumer DiscountsRetirement readiness, rollover assistance services and preferred banking partnershipsEducation assistance (tuition, student loan, certification support, dependent scholarships)Colleague recognition programTime Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Disability Advocate Elevate Patient Financial Solutions IncDisability AdvocateOHRemoteRequired computer skills: Intermediate experience with data entry and word processing; be capable of operating routine office equipment; possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications. As a Disability Advocate at ElevatePFS, you'll play a vital role in supporting claimants through the SSI/SSDI (social security disability) application journey-ensuring they receive the assistance they need during some of life's most challenging moments.
Client Advocate Clarifi IncClient AdvocateFairborn, OHRemoteThis role is ideal for those who excel in fast‑paced, high‑volume environments and are motivated by helping people take their first steps toward financial wellness. You'll engage with prospective clients, provide exceptional customer service, and help connect them to the right financial counseling resources.
Behavioral Health Advocate - Columbus, OH UnitedHealth Group IncBehavioral Health Advocate - Columbus, OHColumbus, OH$60,200–$107,400 / yearThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. A registered nurse (RN) who has a master"s degree in nursing with a specialization in psychiatric/mental health and 2 years of supervised clinical experience and is licensed to practice as a psychiatric or mental health nurse if required by the state of practice.
Behavioral Health Advocate - Toledo, OH UnitedHealth Group IncBehavioral Health Advocate - Toledo, OHToledo, OH$60,200–$107,400 / yearThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. A registered nurse (RN) who has a master"s degree in nursing with a specialization in psychiatric/mental health and 2 years of supervised clinical experience and is licensed to practice as a psychiatric or mental health nurse if required by the state of practice.
Chiropractic Advocate MAXIMUM POTENTIAL CHIROPRACTICChiropractic AdvocateMedina, OHManage accounts receivable and follow up on no-response claims in a timely fashion. Works to provide excellent customer service while adhering to business procedures and policies.
Chiropractic Advocate Maximum Potential ChiropracticChiropractic AdvocateMedina, OhioAssist in preparing financial reports for patients as directed Comfortable in a multi-tasking environment, calm, diplomatic Communicate with practice members in a friendly yet confidential manner A consistent and professional telephone persona Well groomed and dressed for success Works to provide excellent customer service while adhering to business procedures and policies A positive attitude, working as part of a team This is a standing position, must be able to stand for duration of shift Other Administrative functions as necessary or directed. We are hiring an experienced customer service-focused individual to perform Front Desk Receptionist & Billing Duties Daily Responsibilities include: Check-in/out clients in a friendly and professional manner Make and Keep Appointments Process copay and deductible payments Schedule follow-up appointments Coordinate provider schedules in local and remote offices Communication, scheduling, and organizational skills are significant responsibilities of this position Communication via in-person, phone, email, and platform systems.
Non Medical Health Advocate Equitas Health, Inc.Non Medical Health AdvocateColumbus, OHPart timeESSENTIAL JOB FUNCTIONS: Essential functions of the job include, but are not limited to, knowledge of healthcare services and public and private insurances, traveling, having reliable transportation to meet clients, and utilizing a computer for typing and conducting research, attending meetings, conducting assessments, and other efforts to support successful client outcomes. With 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives.
Ohio Family Advocates: Cincinnati OH Heartland ABAOhio Family Advocates: Cincinnati OHCincinnati, OHWe're actively seeking enthusiastic and devoted RBTs to become valued members of our team, contributing your expertise to support our clients in achieving their unique goals. As an accomplished professional in the Applied Behavior Analysis (ABA) field, your skills and dedication align with our dedication to providing excellence to our clients.
North Star Advocates: Join as RBT - Cheshire Township, OH Heartland ABANorth Star Advocates: Join as RBT - Cheshire Township, OHCheshire, OHWe're actively seeking enthusiastic and devoted RBTs to become valued members of our team, contributing your expertise to support our clients in achieving their unique goals. As an accomplished professional in the Applied Behavior Analysis (ABA) field, your skills and dedication align with our dedication to providing excellence to our clients.
Progress Advocate for Cable Intake Operations Heartland ABAProgress Advocate for Cable Intake OperationsCable, OHWe're actively seeking enthusiastic and devoted RBTs to become valued members of our team, contributing your expertise to support our clients in achieving their unique goals. As an accomplished professional in the Applied Behavior Analysis (ABA) field, your skills and dedication align with our dedication to providing excellence to our clients.
Autism Super-Advocate (RBT) Heartland ABAAutism Super-Advocate (RBT)Cable, OHWe're actively seeking enthusiastic and devoted RBTs to become valued members of our team, contributing your expertise to support our clients in achieving their unique goals. As an accomplished professional in the Applied Behavior Analysis (ABA) field, your skills and dedication align with our dedication to providing excellence to our clients.
Buckeye Regional RBT Advocate for Neurodiversity and Success: Pataskala, OH Heartland ABABuckeye Regional RBT Advocate for Neurodiversity and Success: Pataskala, OHPataskala, OHWe're actively seeking enthusiastic and devoted RBTs to become valued members of our team, contributing your expertise to support our clients in achieving their unique goals. As an accomplished professional in the Applied Behavior Analysis (ABA) field, your skills and dedication align with our dedication to providing excellence to our clients.
Clinic Patient Services Rep STAFF TODAYClinic Patient Services RepMarietta, OHThey will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patients treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager. Duties: Job Summary: DCA is looking for a Patient Service Representative to join our clinical team by providing a high level of patient care and satisfaction while operating in a team-based environment.
Public Health Peer Advocate (Vacancies) City of ColumbusPublic Health Peer Advocate (Vacancies)Columbus, OH$21.22–$26.55 / hourUnder general supervision, this grant-funded position responsible for providing breastfeeding education, promotion and support to pregnant and breastfeeding women according to policies and protocols of Columbus Public Health and the Franklin County WIC Program. Specifics about these benefit opportunities and eligibility can be discussed with one of the Citys human resources professionals at the time of your interview or by contacting the Department of Human Resources, Labor Relations Office at (614)645-7206 for further information.
On-Campus Student Advocate The Ohio State University 2030 Graduate Southern Veterinary Partners LLCOn-Campus Student Advocate The Ohio State University 2030 GraduateColumbus, OHacceptAllText":null,"rejectAllText":null,"saveText":null,"settingsText":null,"showNewTexts":false}' >" data-css="[data-component="cookie-banner"] { --a-cookieBannerWidget-wrapper-color: #0000004D; --a-cookieBannerWidget-text-font-weight: 400; --a-cookieBannerWidget-label-font-weight: 600; --a-cookieBannerWidget-text-margin-top: 0px; --a-cookieBannerWidget-text-margin-right: 0px; --a-cookieBannerWidget-text-margin-bottom: 0px; --a-cookieBannerWidget-text-margin-left: 0px; --a-cookieBannerWidget-text-padding-top: 0px; --a-cookieBannerWidget-text-padding-right: 0px; --a-cookieBannerWidget-text-padding-bottom: 0px; --a-cookieBannerWidget-text-padding-left: 0px; }">. Champion Student Engagement: You'll promote awareness and participation in our DVM student programs through networking, email outreach, and attending student meetings.
Sexual Abuse/Assault Advocate LORAIN COUNTY ALCOHOL AND DRUG ABUSE SERVICES, INCSexual Abuse/Assault AdvocateLorain, OH$17.31–$23.31 / hourIn order to perform the essential functions of this job, after an orientation period, the employee must possess the following: a working knowledge of Riveon Mental Health and Recovery Policy and Procedures, including sensitivity and adherence to clients' rights, confidentiality, and health and safety issues. An Associate's Degree in Social Work or related field may be considered with previous work experience working children and/or adults who have experienced sexual assault/abuse.
NewSr Patient Services Representative, Full Time, First Shift UC HealthSr Patient Services Representative, Full Time, First ShiftCincinnati, OHMembers of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Join our team as a Certified Medical Technologist II in our core lab department and work alongside the best and brightest clinical teams collaborating toward our common purpose: to advance healing and reduce suffering.
Sr Patient Services Representative, OBGYN, Fulltime, First Shift UC HealthSr Patient Services Representative, OBGYN, Fulltime, First ShiftWest Chester, OHJoin our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. Act as liaison with clinical secretaries, nurses, credentialing staff, for practice issues and those issues affecting patient flow and registration.
Patient Care Coordinator Actalent IncPatient Care CoordinatorShaker Heights, OH$18.50–$21 / hourWe are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
NewInbound Patient Account Services Coordinator (Remote) CVS Health CorpInbound Patient Account Services Coordinator (Remote)OHRemote$17–$28.46 / hourKey Responsibilities of the Inbound Patient Account Services Coordinator: Develop a deep understanding of CVS Specialty processes and learn how customer service impacts a patient's journey from order to reimbursement for services. In this role, a Inbound Patient Account Services Specialist will provide a high level of customer service, resolve patient billing questions, and report potential trends to Leadership for review.
LPN - Homecare Patient Maxim Healthcare Services IncLPN - Homecare PatientFindlay, OH$25–$30 / hourIn this role, under the supervision of a clinical manager, you will assess, plan, and implement patient care, educate patients and their families on disease processes, procedures, and medications, and manage various patient needs such as wound care, trachs, Gtubes, Catheters, Vents, and medication administration. At Maxim Home Healthcare, we offer a fantastic Licensed Practice Nurse (LPN) position for those who value the autonomy and satisfaction of delivery exceptional care in the comfort of patient's home.
RN - Homecare Patient Maxim Healthcare Services IncRN - Homecare PatientFindlay, OH$30–$35 / hourIn this role, under the supervision of a clinical manager, you will assess, plan, and implement patient care, educate patients and their families on disease processes, procedures, and medications, and manage various patient needs such as wound care, trachs, Gtubes, Catheters, Vents, and medication administration. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities.
Patient Access Liaison II - EmergencyLabor and Delivery SummaCare IncPatient Access Liaison II - EmergencyLabor and DeliveryAkron, OH$18.31–$21.97 / hourUtilizes appropriate resources and applications to accurately assign insurance plans, performs insurance eligibility and discovery activities, generate patient estimates, collect patient co-payments, co-insurances and deductibles, identify patients without insurance, provide financial assistance information and make referrals to patient financial advocates when appropriate. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Patient Registration COE Center of Excellence SummaCare IncPatient Registration COE Center of ExcellenceAkron, OH$17.43–$20.92 / hourUtilizes appropriate resources and applications to accurately assign insurance plans, perform insurance eligibility and discovery activities, generate patient estimates, collect patient co-payments, co-insurances and deductibles, identify patients without insurance, provide financial assistance information and make referrals to patient financial advocates when appropriate. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
NewPatient Fin Team Lead - PTACC Medicaid ELI Kettering HealthPatient Fin Team Lead - PTACC Medicaid ELIHamilton, OHWorks in conjunction with on-site state social worker or outside eligibility vendor to assist and complete the appropriate completion of Medicaid applications, ensuring this funding source is maximized based on patients’ eligibility. Educates patients on their insurance coverage, such as by providing explanations of common terms (e.g., copay); their billing statements to prevent confusion; and any other questions patients may have about their financial responsibility.
Social Work Patient Care Coordinator - 498081 University of ToledoSocial Work Patient Care Coordinator - 498081Toledo, OhioResponsible for improving the quality of patient care as a member of the multidisciplinary patient care team and responsible for identifying and facilitating the social work service needs of patients and families in the acute care and outpatient populations, including psycho-social assessment, information and referrals, high risk screening, crisis interventions, resolutions and early discharge planning. With the exception of positions within University of Toledo Main Campus and the University of Toledo College of Medicine and Life Sciences, the employment offer is conditional upon successful completion of a cotinine test and Occupational Health clearance.
Patient Fin Team Lead PTACC Medicaid ELI Kettering Health NetworkPatient Fin Team Lead PTACC Medicaid ELIHamilton, OHStaff coverage at other Kettering Health hospital facilities, when needed Works in conjunction with on-site state social worker or outside eligibility vendor to assist and complete the appropriate completion of Medicaid applications, ensuring this funding source is maximized based on patients' eligibility. Educates patients on their insurance coverage, such as by providing explanations of common terms (e.g., copay); their billing statements to prevent confusion; and any other questions patients may have about their financial responsibility.
Patient Educator OhioHealth CorpPatient EducatorMansfield, OH3. Provides appropriate educational materials for all patients in assigned areas and an ongoing educational plan for staff nurses to encourage educational documentation and staff participation in patient education. This position is responsible for ensuring the patient/family are encouraged to participate in appropriate out-patient program and that a seamless transition can be achieved to an out- patient program or other community resources, promoting self-responsibility.
RN Infection Control Specialist-Patient Safety and Quality Kettering HealthRN Infection Control Specialist-Patient Safety and QualityCenterville, OhioPart timeUtilizes organizational resources to act as an advocate for the safe and timely delivery of care with accountability for integrating services that facilitate One Best Practice for patient care related to Infection Prevention and Control issues. Responsibilities & Requirements: Supports the Infection Prevention and Control manager in the development, training, and implementation of the campus Infection Prevention and Control (IPC) Programs striving for One Best Practice across all KH Facilities.
RN Infection Control Specialist Patient Safety and Quality Kettering Health NetworkRN Infection Control Specialist Patient Safety and QualityCenterville, OHUtilizes organizational resources to act as an advocate for the safe and timely delivery of care with accountability for integrating services that facilitate One Best Practice for patient care related to Infection Prevention and Control issues. Supports the Infection Prevention and Control manager in the development, training, and implementation of the campus Infection Prevention and Control (IPC) Programs striving for One Best Practice across all KH Facilities.
Patient Transporter The Christ HospitalPatient TransporterCincinnati, OHAssists with patient care activities such as positioning, lifting, and turning patients, restraining combative patients, assisting patients out of bed during transport process. Patient Contact: Associate transports newborn, infant, adult, adolescent and geriatric patients via wheelchair, beds, or stretcher to departments/units.
PATIENT TRANSPORTER The Christ HospitalPATIENT TRANSPORTERCincinnati, OHAssists with patient care activities such as positioning, lifting, and turning patients, restraining combative patients, assisting patients out of bed during transport process. Patient Contact: Associate transports newborn, infant, adult, adolescent and geriatric patients via wheelchair, beds, or stretcher to departments/units.
NewPatient Service Representative Solis MammographyPatient Service RepresentativeColumbus, OHGreet patients in a professional and friendly manner; Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information; Explain forms to patients and assist with form completion, via paper or tablet, as necessary; Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality; Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary; Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary; Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests; Schedule and reschedule patients as necessary; Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report; Participate in front office training to stay abreast of front office policy and procedures. Basic knowledge of cash handling; Basic knowledge of medical terminology, preferred; Ability to read, write, and comprehend simple instructions and short correspondence; Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions; Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time; Experience using Microsoft Office Suite: knowledge of RIS software preferred.
Patient Navigator Signature Health IncPatient NavigatorOHReporting to the Program Manager, Patient Navigation, the Patient Navigator is responsible for providing an exceptional experience for new and returning SH patients, as well as other vulnerable patient populations such as patients recently discharged from an inpatient setting. The Patient Navigator is responsible for ensuring patients have support in overcoming barriers that may prevent engagement, act as a primary point of contact, and provide thorough explanation, coordination and linkage to needed medical and behavioral health services.