NewLMSW, Case Manager, Social Work- In Patient II Towson, MD St. Josephs (24hrs.) Kaiser PermanenteLMSW, Case Manager, Social Work- In Patient II Towson, MD St. Josephs (24hrs.)Towson, MD$42.20–$42.20Job Summary:For members of a defined population, responsible for collaborating with the members of the health care team to facilitate the coordination of appropriate, cost-effective services that are consistent with members plan of care, help achieve his/her optimal level of independence, and enhance quality of life. Essential Responsibilities:Responsibilities include, but are not limited to, problem identification, psychosocial assessment, financial counseling/referral, accessing community resources, placement for care, guiding the member through health-related legal processes, or consultation and support to other health care professionals.
NewLMSW-Case Manager, Social Work- In Patient II Towson, MD St. Josephs (24hrs.) Kaiser PermanenteLMSW-Case Manager, Social Work- In Patient II Towson, MD St. Josephs (24hrs.)Towson, MD$42.20–$42.20Job Summary:For members of a defined population, responsible for collaborating with the members of the health care team to facilitate the coordination of appropriate, cost-effective services that are consistent with members plan of care, help achieve his/her optimal level of independence, and enhance quality of life. Essential Responsibilities:Responsibilities include, but are not limited to, problem identification, psychosocial assessment, financial counseling/referral, accessing community resources, placement for care, guiding the member through health-related legal processes, or consultation and support to other health care professionals.
NewLMSW-Case Manager, Social Work- In Patient II Towson, MD St. Josephs (40hrs.) Kaiser PermanenteLMSW-Case Manager, Social Work- In Patient II Towson, MD St. Josephs (40hrs.)Towson, MD$42.20–$42.20Job Summary:For members of a defined population, responsible for collaborating with the members of the health care team to facilitate the coordination of appropriate, cost-effective services that are consistent with members plan of care, help achieve his/her optimal level of independence, and enhance quality of life. Essential Responsibilities:Responsibilities include, but are not limited to, problem identification, psychosocial assessment, financial counseling/referral, accessing community resources, placement for care, guiding the member through health-related legal processes, or consultation and support to other health care professionals.
NewLMSW-Case Mgr, Social Work- In Patient II Towson, MD St. Josephs (40hrs.) Kaiser PermanenteLMSW-Case Mgr, Social Work- In Patient II Towson, MD St. Josephs (40hrs.)Towson, MD$42.20–$42.20Job Summary:For members of a defined population, responsible for collaborating with the members of the health care team to facilitate the coordination of appropriate, cost-effective services that are consistent with members plan of care, help achieve his/her optimal level of independence, and enhance quality of life. Essential Responsibilities:Responsibilities include, but are not limited to, problem identification, psychosocial assessment, financial counseling/referral, accessing community resources, placement for care, guiding the member through health-related legal processes, or consultation and support to other health care professionals.
NewLMSW-Case Manager, Social Work- In Patient II Towson, MD St. Josephs (24 hrs.) Kaiser PermanenteLMSW-Case Manager, Social Work- In Patient II Towson, MD St. Josephs (24 hrs.)Towson, MD$42.20–$42.20Job Summary:For members of a defined population, responsible for collaborating with the members of the health care team to facilitate the coordination of appropriate, cost-effective services that are consistent with members plan of care, help achieve his/her optimal level of independence, and enhance quality of life. Essential Responsibilities:Responsibilities include, but are not limited to, problem identification, psychosocial assessment, financial counseling/referral, accessing community resources, placement for care, guiding the member through health-related legal processes, or consultation and support to other health care professionals.
NewClinical Nurse - Float Kaiser PermanenteClinical Nurse - FloatTimonium, MD$52.22–$52.22Remains flexible to changing systems; is expected to demonstrate quality and effectiveness in work habits and clinical practice; and treats co-workers, patients, families, and all members of the health care team with dignity and respect. Coordinates, implements, and evaluates patient teaching plans for area of diabetes mellitus, hypertension, anticoagulant therapy, therapeutic diet instructions, weight control, and other areas as designated.
CTO Community Health Advocate MedStar Health Research InstituteCTO Community Health AdvocateBaltimore, MD$20.57–$36.27 / hourThe CTO Community Health Advocate will serve as a member of the interdisciplinary care management team to provide short term care coordination and connection to resources and programs for patients to improve their health and general well-being through education and provision of coordination of care and services. Assists patients in accessing health-related services, including obtaining a medical home, providing instruction on appropriate use, overcoming barriers to obtaining needed medical care and/or social services.
Community Health Advocate II MedStar Health Research InstituteCommunity Health Advocate IIBaltimore, MD$23.65–$42.03 / hourThe Community Health Advocate II will work closely with community health, case management care teams, and social services agencies to provide short term care coordination and connection to resources and programs for patients to improve their health and general well-being through education and provision of coordination of care and services. The ideal candidate will be a Certified Community Health Worker with personal knowledge of the target population, as shown by residency in that neighborhood, knowledge of local resources and system navigation, as well as advocacy and community capacity building skills, outreach methods and strategies.
CTO Community Health Advocate MedStar HealthCTO Community Health AdvocateBaltimore, Maryland$20.57–$36.27 / hourFull timeThe CTO Community Health Advocate will serve as a member of the interdisciplinary care management team to provide short term care coordination and connection to resources and programs for patients to improve their health and general well-being through education and provision of coordination of care and services. Assists patients in accessing health-related services, including obtaining a medical home, providing instruction on appropriate use, overcoming barriers to obtaining needed medical care and/or social services.
Community Health Advocate II MedStar HealthCommunity Health Advocate IIBaltimore, Maryland$23.65–$42.03 / hourFull timeThe Community Health Advocate II will work closely with community health, case management care teams, and social services agencies to provide short term care coordination and connection to resources and programs for patients to improve their health and general well-being through education and provision of coordination of care and services. The ideal candidate will be a Certified Community Health Worker with personal knowledge of the target population, as shown by residency in that neighborhood, knowledge of local resources and system navigation, as well as advocacy and community capacity building skills, outreach methods and strategies.
NewDomestic Violence/Sexual Assault Advocate Stella MarisDomestic Violence/Sexual Assault AdvocateBaltimore, MarylandAdvocates will intervene during evenings, weekends and holidays with patients presenting to Mercy to provide assistance in safety planning, danger assessment, emotional support and resource linkage with a special emphasis on providing "supportive advocacy" and "warm hand-offs" to other area providers. Responsibilities: Under general direction of the Family Violence Response Program (FVRM) Manager, the On-Call Domestic Violence/Sexual Assault Advocate is responsible for providing high quality crisis counseling and advocacy with Mercy Medical Center patients identified as domestic violence (DV) and/or sexual assault (SA) victims.
NewAdvocate, Population Health Management CVS Health CorpAdvocate, Population Health ManagementMD$21.10–$49.08 / hourResponsible for delivering our population health program analytics, supporting client implementations and ongoing program execution, and providing support for member engagement, our Advocate team is critical to the success of our Population Health Management products. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
NewClient Advocate I (Meritain Health) CVS Health CorpClient Advocate I (Meritain Health)MD$43,888–$102,081 / yearThe Client Advocate supports service & administration of Meritain products to achieve client satisfaction and profitable growth by building relationships with assigned clients, brokers and internal partners, monitoring activity and reporting for the assigned book of business, proactive & reactive support of client issues and supporting client retention. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
SAFE and Domestic Violence Advocate Interventionist PRN (As-Needed) Weekday Overnight Coverage Greater Baltimore Medical CenterSAFE and Domestic Violence Advocate Interventionist PRN (As-Needed) Weekday Overnight CoverageTowson, MD$19.92–$29.87 / hourUnder general direction of the SAFE Program Manager and the SAFE DV Coordinator, the incumbent is responsible for provision of high quality crisis counseling and advocacy interventions with patients identified as having domestic violence (DV) or sexual assault concerns. Demonstrates ability to work collaboratively with all types of health care providers in a hospital setting; and with various types of service providers and law enforcement in the community.
Care Advocate - Care Delivery Wider CircleCare Advocate - Care DeliveryLancaster, PAThe Care Advocate will support our Care Delivery program (WiderCare+), using approved curriculum to build trust and promote health, while simultaneously driving the Community Health Integration (CHI) and Principal Illness Navigation (PIN) programs to bridge the gap between clinical care and social needs. The Successful Care Advocate will: Community Health Worker (CHW) Certification preferred; candidates with a CHW background or completed CHW training are also strongly encouraged to apply.
Behavioral Health Advocate Promises Behavioral Health LLCBehavioral Health AdvocatePAAbility to understand and utilize program knowledge, such as the disease model, motivational interviewing, trauma-informed approaches, experiential approaches, CBT, self-help approaches, and evidence based practices in client care. Must meet pre-employment and maintain all applicable state and job related guidelines for background screening, fingerprinting, drug test, health screening, DMV, insurance, CPR/Basic First Air, and license/credential verifications.
NewDomestic Violence/Sexual Assault Advocate Mercy Medical Center IncDomestic Violence/Sexual Assault AdvocateBaltimore, MDAdvocates will intervene during evenings, weekends and holidays with patients presenting to Mercy to provide assistance in safety planning, danger assessment, emotional support and resource linkage with a special emphasis on providing "supportive advocacy" and "warm hand-offs" to other area providers. Under general direction of the Family Violence Response Program (FVRM) Manager, the On-Call Domestic Violence/Sexual Assault Advocate is responsible for providing high quality crisis counseling and advocacy with Mercy Medical Center patients identified as domestic violence (DV) and/or sexual assault (SA) victims.
Patient Service Representative Prism Vision GroupPatient Service RepresentativeBaltimore, Maryland$18–$31.89 / hourThe Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle claim scrubbing and missing slip completion. • Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
Patient Services Representative PRISM Vision GroupPatient Services RepresentativeAberdeen, MarylandThe Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle claim scrubbing and missing slip completion. Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.
NewPatient Guest Relation Rep (Wed-Sat, 9:00pm-7:30am) MedStar Health Research InstitutePatient Guest Relation Rep (Wed-Sat, 9:00pm-7:30am)Baltimore, MD$18–$29.74 / hourChecks guests in/out collect money for accommodations make deposits provide/arrange guest services such as wake up calls rides/directions to various locations and escort service. Provides appropriate information regarding patients and location of services and may direct or escort patients or guests to those locations.
NewPatient Guest Relation Rep (PT Weekends) MedStar Health Research InstitutePatient Guest Relation Rep (PT Weekends)Baltimore, MD$18–$29.74 / hourChecks guests in/out collect money for accommodations make deposits provide/arrange guest services such as wake up calls rides/directions to various locations and escort service. Provides appropriate information regarding patients and location of services and may direct or escort patients or guests to those locations.
NewPatient Guest Relation Rep (PT Weekends) MedStar HealthPatient Guest Relation Rep (PT Weekends)Baltimore, Maryland$18–$29.74 / hourPart timeChecks guests in/out collect money for accommodations make deposits provide/arrange guest services such as wake up calls rides/directions to various locations and escort service. Provides appropriate information regarding patients and location of services and may direct or escort patients or guests to those locations.
NewPatient Guest Relation Rep (Wed-Sat, 9:00pm-7:30am) MedStar HealthPatient Guest Relation Rep (Wed-Sat, 9:00pm-7:30am)Baltimore, Maryland$18–$29.74 / hourFull timeChecks guests in/out collect money for accommodations make deposits provide/arrange guest services such as wake up calls rides/directions to various locations and escort service. Provides appropriate information regarding patients and location of services and may direct or escort patients or guests to those locations.
Patient Care Assistant-Surgical Services-Endoscopy (Full Time, Days) Penn MedicinePatient Care Assistant-Surgical Services-Endoscopy (Full Time, Days)Lancaster, PAAssist patients with personal hygiene needs and/or provide activities of daily living, comfort measures including changing linen, providing safe environment for mobility and ambulation, and maintaining a clean and orderly patient environment. Completion of the educational requirements (additional formal education/training; maximum supervision for initial competency; high degree associated risk factors; yearly competency evaluation and training).
Patient Access Specialist Total Health Care IncPatient Access SpecialistBaltimore, MDContacts and interactions vary and may involve multiple constituencies such as direct interaction with THC's executive management, community organizers, the general public, THC's patients, physicians, colleagues, assigned staff, vendors, Medical Insurance companies (Payers)/Managed Care Organizations (MCOs) contractors and consultants for the purpose of providing and exchanging information. Reporting to the Revenue Cycle Manager and/or their designee, the Patient Access Specialist (PAS) is responsible for confirming patient demographic and insurance information to ensure accurate billing for services provided by Total Health Care (THC).
Patient Care Assistant-Supplemental Staff (Part Time, Nights) Penn MedicinePatient Care Assistant-Supplemental Staff (Part Time, Nights)Lancaster, PAAssist patients with personal hygiene needs and/or provide activities of daily living, comfort measures including changing linen, providing safe environment for mobility and ambulation, and maintaining a clean and orderly patient environment. Completion of the educational requirements (additional formal education/training; maximum supervision for initial competency; high degree associated risk factors; yearly competency evaluation and training).
NewPatient Care Assistant-Neuroscience Unit (Part Time, Nights) Penn MedicinePatient Care Assistant-Neuroscience Unit (Part Time, Nights)Lancaster, PAAssist patients with personal hygiene needs and/or provide activities of daily living, comfort measures including changing linen, providing safe environment for mobility and ambulation, and maintaining a clean and orderly patient environment. Completion of the educational requirements (additional formal education/training; maximum supervision for initial competency; high degree associated risk factors; yearly competency evaluation and training).
Student Nurse Patient Care Assistant (PRN, Casual Hours) Penn MedicineStudent Nurse Patient Care Assistant (PRN, Casual Hours)Lancaster, PAAssist patients with personal hygiene needs and/or provide activities of daily living, comfort measures including changing linen, providing safe environment for mobility and ambulation, and maintaining a clean and orderly patient environment. Completion of the educational requirements (additional formal education/training; maximum supervision for initial competency; high degree associated risk factors; yearly competency evaluation and training).
Patient Care Assistant-5F General Surg & Bariatric (Full Time, Nights) Penn MedicinePatient Care Assistant-5F General Surg & Bariatric (Full Time, Nights)Lancaster, PAAssist patients with personal hygiene needs and/or provide activities of daily living, comfort measures including changing linen, providing safe environment for mobility and ambulation, and maintaining a clean and orderly patient environment. Completion of the educational requirements (additional formal education/training; maximum supervision for initial competency; high degree associated risk factors; yearly competency evaluation and training).
Patient Care Assistant-Oncology Unit (Part Time, Nights) Penn MedicinePatient Care Assistant-Oncology Unit (Part Time, Nights)Lancaster, PAAssist patients with personal hygiene needs and/or provide activities of daily living, comfort measures including changing linen, providing safe environment for mobility and ambulation, and maintaining a clean and orderly patient environment. Completion of the educational requirements (additional formal education/training; maximum supervision for initial competency; high degree associated risk factors; yearly competency evaluation and training).
Patient Care Assistant-Intermediate Intensive Care (Part Time, Early Days) Penn MedicinePatient Care Assistant-Intermediate Intensive Care (Part Time, Early Days)Lancaster, PAAssist patients with personal hygiene needs and/or provide activities of daily living, comfort measures including changing linen, providing safe environment for mobility and ambulation, and maintaining a clean and orderly patient environment. Completion of the educational requirements (additional formal education/training; maximum supervision for initial competency; high degree associated risk factors; yearly competency evaluation and training).
Patient Care Assistant-Joint Replacement (Part Time, Evenings) Penn MedicinePatient Care Assistant-Joint Replacement (Part Time, Evenings)Lancaster, PAAssist patients with personal hygiene needs and/or provide activities of daily living, comfort measures including changing linen, providing safe environment for mobility and ambulation, and maintaining a clean and orderly patient environment. Completion of the educational requirements (additional formal education/training; maximum supervision for initial competency; high degree associated risk factors; yearly competency evaluation and training).
Patient Care Assistant-ABBCI Medical Clinic (Full Time, Days) Penn MedicinePatient Care Assistant-ABBCI Medical Clinic (Full Time, Days)Lancaster, PAAssist patients with personal hygiene needs and/or provide activities of daily living, comfort measures including changing linen, providing safe environment for mobility and ambulation, and maintaining a clean and orderly patient environment. Completion of the educational requirements (additional formal education/training; maximum supervision for initial competency; high degree associated risk factors; yearly competency evaluation and training).
Patient Care Assistant-Observation Unit (Part Time, Nights) Penn MedicinePatient Care Assistant-Observation Unit (Part Time, Nights)Lancaster, PAAssist patients with personal hygiene needs and/or provide activities of daily living, comfort measures including changing linen, providing safe environment for mobility and ambulation, and maintaining a clean and orderly patient environment. Completion of the educational requirements (additional formal education/training; maximum supervision for initial competency; high degree associated risk factors; yearly competency evaluation and training).
Patient Care Assistant-Observation Unit (Full Time, Nights) Penn MedicinePatient Care Assistant-Observation Unit (Full Time, Nights)Lancaster, PAAssist patients with personal hygiene needs and/or provide activities of daily living, comfort measures including changing linen, providing safe environment for mobility and ambulation, and maintaining a clean and orderly patient environment. Completion of the educational requirements (additional formal education/training; maximum supervision for initial competency; high degree associated risk factors; yearly competency evaluation and training).
Patient Care Assistant-6N Intermediate Intensive Care (Part Time, Nights) Penn MedicinePatient Care Assistant-6N Intermediate Intensive Care (Part Time, Nights)Lancaster, PAAssist patients with personal hygiene needs and/or provide activities of daily living, comfort measures including changing linen, providing safe environment for mobility and ambulation, and maintaining a clean and orderly patient environment. Completion of the educational requirements (additional formal education/training; maximum supervision for initial competency; high degree associated risk factors; yearly competency evaluation and training).
Patient Care Assistant-WBH-Couplet Care (Full Time, Nights) Penn MedicinePatient Care Assistant-WBH-Couplet Care (Full Time, Nights)Lancaster, PAAssist patients with personal hygiene needs and/or provide activities of daily living, comfort measures including changing linen, providing safe environment for mobility and ambulation, and maintaining a clean and orderly patient environment. Completion of the educational requirements (additional formal education/training; maximum supervision for initial competency; high degree associated risk factors; yearly competency evaluation and training).
Patient Care Assistant-6L Intensive Care (Part Time, Nights) Penn MedicinePatient Care Assistant-6L Intensive Care (Part Time, Nights)Lancaster, PAAssist patients with personal hygiene needs and/or provide activities of daily living, comfort measures including changing linen, providing safe environment for mobility and ambulation, and maintaining a clean and orderly patient environment. Completion of the educational requirements (additional formal education/training; maximum supervision for initial competency; high degree associated risk factors; yearly competency evaluation and training).
Patient Care Assistant-Oncology (Part Time, Nights) Penn MedicinePatient Care Assistant-Oncology (Part Time, Nights)Lancaster, PAAssist patients with personal hygiene needs and/or provide activities of daily living, comfort measures including changing linen, providing safe environment for mobility and ambulation, and maintaining a clean and orderly patient environment. Completion of the educational requirements (additional formal education/training; maximum supervision for initial competency; high degree associated risk factors; yearly competency evaluation and training).
Patient Care Assistant-ABBCI Radiation Oncology (Full Time, Days) Penn MedicinePatient Care Assistant-ABBCI Radiation Oncology (Full Time, Days)Lancaster, PAAssist patients with personal hygiene needs and/or provide activities of daily living, comfort measures including changing linen, providing safe environment for mobility and ambulation, and maintaining a clean and orderly patient environment. Completion of the educational requirements (additional formal education/training; maximum supervision for initial competency; high degree associated risk factors; yearly competency evaluation and training).
Patient Care Assistant-ABBCI Medical Clinic (1.0FTE, Days) Penn MedicinePatient Care Assistant-ABBCI Medical Clinic (1.0FTE, Days)Lancaster, PAAssist patients with personal hygiene needs and/or provide activities of daily living, comfort measures including changing linen, providing safe environment for mobility and ambulation, and maintaining a clean and orderly patient environment. Completion of the educational requirements (additional formal education/training; maximum supervision for initial competency; high degree associated risk factors; yearly competency evaluation and training).
Patient Care Assistant-4L Joint Replacement (.5FTE, Evenings) Penn MedicinePatient Care Assistant-4L Joint Replacement (.5FTE, Evenings)Lancaster, PAAssists patients with personal hygiene needs and/or provide activities of daily living, comfort measures including changing linen, providing safe environment for mobility and ambulation, and maintaining a clean and orderly patient environment. LOCATION: Lancaster, PA-Main Hospital POSITION SUMMARY: Assists with the delivery of direct, non-licensed patient care in accordance with established methods and procedures, under the supervision and guidance of appropriate personnel.
Patient Care Assistant-4L Joint Replacement (.5FTE, Nights) Penn MedicinePatient Care Assistant-4L Joint Replacement (.5FTE, Nights)Lancaster, PAAssists patients with personal hygiene needs and/or provide activities of daily living, comfort measures including changing linen, providing safe environment for mobility and ambulation, and maintaining a clean and orderly patient environment. Job ID: 309821 Category: CNA (Certified Nursing Assistant)/ Nursing Assistant Work Type: PT 20+ HOURS Location: Lancaster, PA, United States Work Schedule: 2300-0730 rotating wknds.
Patient Care Assistant-7 North (.5FTE, Days) Penn MedicinePatient Care Assistant-7 North (.5FTE, Days)Lancaster, PAAssist patients with personal hygiene needs and/or provide activities of daily living, comfort measures including changing linen, providing safe environment for mobility and ambulation, and maintaining a clean and orderly patient environment. Completion of the educational requirements (additional formal education/training; maximum supervision for initial competency; high degree associated risk factors; yearly competency evaluation and training).
NewJob Patient Services Coordinator (Care Center/Registration) Kennedy Krieger InstituteJob Patient Services Coordinator (Care Center/Registration)Baltimore, MDThe Patient Services Coordinator I supports Care Center operations by performing front-end clinical operational activities, such as registering/checking in patients, cashiering, gathering and providing appropriate information, collecting co-pays, and answering the phones under the direction of more senior Care Center staff. Collect patient and treatment information, provide cost estimates, and determine patient liability, Help to establish and coordinate payment arrangements with non-par payer sources .
Patient Insurance Navigator - Float CVS Health CorpPatient Insurance Navigator - FloatYork, PA$21.10–$40.90 / hourAs our resident insurance experts, they help guide patients through Medicare, Medicaid, and affordable coverage options by answering any questions, navigating complex plans and billing, connecting with insurance resources, and providing critical support during the Annual Enrollment Period (AEP). Assist patients in navigating the healthcare system: Help patients resolve medical bills inside and outside of Oak Street Health, ensuring patient advocacy as the highest priority.
NewPatient Services Coordinator (Care Center/Registration) Kennedy Krieger InstitutePatient Services Coordinator (Care Center/Registration)Baltimore, MDThe Patient Services Coordinator I supports Care Center operations by performing front-end clinical operational activities, such as registering/checking in patients, cashiering, gathering and providing appropriate information, collecting co-pays, and answering the phones under the direction of more senior Care Center staff. Collect patient and treatment information, provide cost estimates, and determine patient liability, Help to establish and coordinate payment arrangements with non-par payer sources.
Patient Services Representative- UPMC Memorial, Full-time Day University of Pittsburgh Medical CenterPatient Services Representative- UPMC Memorial, Full-time DayYork, PAPurpose: A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments.
NewPatient Services Representative University of Pittsburgh Medical CenterPatient Services RepresentativeYork, PARemain knowledgeable about the MyUPMC Patient Portal and confidently guide patients to ensure continued access to health information and care services. Demonstrate service recovery principles by addressing concerns promptly and taking appropriate action to exceed patient expectations and support the UPMC Experience.
Patient Services Representative- UPMC Memorial, Full-Time, Mid-Shift University of Pittsburgh Medical CenterPatient Services Representative- UPMC Memorial, Full-Time, Mid-ShiftYork, PAPurpose: A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patients demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments.