NewPatient Access Representative -24hrs. 8a-12 wed/fri. Thursday 8:30a-5p and every other weekend 8:30a-5p Beth Israel Lahey HealthPatient Access Representative -24hrs. 8a-12 wed/fri. Thursday 8:30a-5p and every other weekend 8:30a-5pPeabody, MassachusettsThe Patient Access Representative handles patient questions and requests accurately and efficiently, ideally with first-call resolution, or by making appropriate referrals to other departments, based on the original purpose of the question and any other questions or requests subsequently disclosed by the patient. 4. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
Senior Patient Family Relations Specialist Brigham and Women's HospitalSenior Patient Family Relations SpecialistBoston, MA$70,990.40–$103,230.40 / yearThe Patient and Family Relations senior specialist serves as an internal clinical and operations resource for PFR, serving as a mentor and coach for specialists and representatives, performing chart reviews, clarifying medical terminology, and modeling best practices related to correspondence, family meetings, rounding, and interacting with clinical care teams. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Patient Family Relations Representative Brigham and Women's HospitalPatient Family Relations RepresentativeBoston, MA$20.84–$29.79 / hourThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Bachelor's Degree Healthcare Administration required or Bachelor's Degree Social Work required or Bachelor's Degree Related Field of Study required.
Senior Patient Family Relations Specialist Mass General BrighamSenior Patient Family Relations SpecialistBoston, MassachusettsThe Patient and Family Relations senior specialist serves as an internal clinical and operations resource for PFR, serving as a mentor and coach for specialists and representatives, performing chart reviews, clarifying medical terminology, and modeling best practices related to correspondence, family meetings, rounding, and interacting with clinical care teams. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Patient Family Relations Representative Mass General BrighamPatient Family Relations RepresentativeBoston, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Bachelor's Degree Healthcare Administration required or Bachelor's Degree Social Work required or Bachelor's Degree Related Field of Study required.
Patient Family Relations Specialist Brigham and Women's HospitalPatient Family Relations SpecialistBoston, MA$58,136–$84,656 / yearThe Patient Family Relations Specialist is responsible for all incoming calls, emails, visits and correspondence to serve as a liaison between patients, loved ones, and staff in acknowledging and responding to feedback (complaints, grievances, compliments) and other requests in a compassionate and supportive manner. Excellent interpersonal service skills with demonstrated qualities of compassion, respect, calm demeanor, and strong emotional self-regulation via phone and in person, while providing assistance to a wide range of customers with varying needs and concerns.
NewPatient Family Relations Specialist Mass General BrighamPatient Family Relations SpecialistBoston, Massachusetts$58,136–$84,656 / yearThe Patient Family Relations Specialist is responsible for all incoming calls, emails, visits and correspondence to serve as a liaison between patients, loved ones, and staff in acknowledging and responding to feedback (complaints, grievances, compliments) and other requests in a compassionate and supportive manner. · Excellent interpersonal service skills with demonstrated qualities of compassion, respect, calm demeanor, and strong emotional self-regulation via phone and in person, while providing assistance to a wide range of customers with varying needs and concerns.
Philanthropy Coordinator (Donor Relations) Lahey Hospital and Medical CenterPhilanthropy Coordinator (Donor Relations)MA$50,000–$70,000 / yearCoordinates invitation production, mailing, and response tracking, coordinates the flow of information regarding events, which may include small dinners, galas, golf tournaments, and other cultivation events within the Philanthropy Office, performs administrative and other responsibilities as needed, and travels as necessary to events. The coordinator will be responsible for the execution and tracking of donor recognition plans based on gift criteria, which may include special stewardship, press releases, publications, event announcements, and tracking important data within the philanthropy database including naming opportunity inventory.
Manager, Community Benefits and Community Relations Lahey Hospital and Medical CenterManager, Community Benefits and Community RelationsMA$100,000–$120,000 / yearMaintains and enhances professional skills, maintains up-to-date knowledge of healthcare trends, community trends, community investment best practices, community benefits regulatory reporting requirements; accepts new ideas and constructive criticism while striving to achieve improved results. The CBCR Manager must possess excellent organizational and communications skills; strong problem-solving skills; the ability to successfully meet project deadlines; provide outstanding customer service; and be a team player who maintains a positive attitude.
Senior Physician Recruitment & Relations Specialist Emerson HospitalSenior Physician Recruitment & Relations SpecialistConcord, MA$47.52–$61.28 / hourReporting to the Senior Vice President of Emerson Health and President of EPA, the Senior Physician Recruitment & Relations Specialist plays a critical leadership role in attracting, engaging, and retaining top physician talent across practices affiliated with Emerson Hospital. In this highly visible role, youll partner with executive leadership, administrative teams, and medical staff to design and execute strategic recruitment initiatives that directly support organizational growth and patient care excellence.
Program Administrator, Community Benefits and Community Relations Lahey Hospital and Medical CenterProgram Administrator, Community Benefits and Community RelationsMA$65,000–$75,000 / yearEmployment: Full-time Hours/Week: 40 Shift: Day Category: Community Benefit & Engagement Pay Range: $65,000.00 USD - $75,000.00 USD FLSA: Exempt Req ID: JR92928 529 Main Street, Charlestown, MA, 02129 Get directions Get Directions Beth Israel Lahey Health 529 Main Street, Charlestown, MA 02129 Start Mode Car Transit Bike Walk Transit Bus Subway Train Tram Rail Default Fewer transfers Less walking Avoid Tolls Highways Ferries G Google Maps Apple Maps Waze Apple Maps doesn't support Bike mode; we'll open Driving. The Program Administrator supports the CBCR team implementation and documentation of meetings including but not limited to the Community Benefits Advisory Committees (CBAC), the annual Community Benefits public meetings Allocation Committee request for proposal processes, and community engagement meetings.
Employee Relations Partner Brigham and Women's HospitalEmployee Relations PartnerSomerville, MA$63,648–$92,570.40 / yearThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Using data including all workforce dashboards - identifies gaps, themes, trends and root causes impacting staff engagement and retention, effective performance, delivery of services and organizational strategy.
Director, Portfolio Communications & Advocacy Relations Ipsen SADirector, Portfolio Communications & Advocacy RelationsCambridge, MA$177,000–$245,000 / yearServing as a trusted advisor to senior business leaders, this role translates business priorities into impactful corporate affairs initiatives that enhance Ipsen's reputation, strengthen stakeholder trust, support commercial objectives, and advance patient-centered outcomes. Provide strategic leadership for Corporate Affairs across multiple therapeutic areas, in-market brands and future launches, ensuring communications strategies directly support business objectives, growth priorities and corporate reputation goals.
Employee Relations Partner Mass General BrighamEmployee Relations PartnerSomerville, MassachusettsThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. -Using data including all workforce dashboards – identifies gaps, themes, trends and root causes impacting staff engagement and retention, effective performance, delivery of services and organizational strategy.
NewGuest Relations Manager, Hope Lodge American Cancer SocietyGuest Relations Manager, Hope LodgeBoston, MassachusettsIn the event of emergencies or crises, the Guest Relations Manager may need to respond quickly and assist guests in evacuating the facility or accessing emergency services, potentially involving physical exertion and mobility. The Guest Relations Manager may need to spend extended periods standing or walking, especially during peak check-in/check-out times or while assisting guests throughout the facility.
Manager, Employee And Labor Relations Brigham and Women's HospitalManager, Employee And Labor RelationsSomerville, MA$99,465.60–$144,643.20 / yearIn this highly visible role, you will partner with leaders, employees, HR teams, and union representatives to foster a respectful, collaborative, and high-performing work environment while ensuring compliance with applicable employment laws, labor agreements, and organizational policies. Serve as a trusted advisor to leaders, managers, and HR partners on employee relations matters, including performance management, corrective action, workplace concerns, conflict resolution, investigations, and grievances.
Manager, Employee and Labor Relations Brigham and Women's HospitalManager, Employee and Labor RelationsSomerville, MA$99,465.60–$144,643.20 / yearThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.
Senior Director, Investor Relations Stoke Therapeutics IncSenior Director, Investor RelationsBedford, MA$268,000–$308,000 / yearDirector, Investor Relations will be responsible for leading the development and execution of Stoke's strategic planning and engagement with the investment community to support the company's goal of ensuring an accurate understanding of the company's vision, strategy and its fair valuation. Key Responsibilities: Lead investor relations efforts on behalf of Stoke, including the development and implementation of a strategic plan that helps ensure an accurate understanding of the company story (vision, strategy, pipeline, competitive position) and a fair valuation.
Director, Portfolio Communications & Advocacy Relations ImCheck Therapeutics SASDirector, Portfolio Communications & Advocacy RelationsCambridge, MA$177,000–$245,000 / yearServing as a trusted advisor to senior business leaders, this role translates business priorities into impactful corporate affairs initiatives that enhance Ipsen's reputation, strengthen stakeholder trust, support commercial objectives, and advance patient-centered outcomes. Provide strategic leadership for Corporate Affairs across multiple therapeutic areas, in-market brands and future launches, ensuring communications strategies directly support business objectives, growth priorities and corporate reputation goals.
Senior Director, Investor Relations Parabilis MedicinesSenior Director, Investor RelationsCambridge, MA$255,000–$295,000 / yearReporting to the CFO and partnering closely with the CEO, the CBSO, Corporate Communications and the broader Senior Management Team, this person will drive and execute on our strategic objectives with the investor community and be responsible for relationship management with current and prospective shareholders and financial analysts. Ensure the development of supporting documents, such as analyst consensus models, investor analytics and interpretation, company valuation spreadsheets, investor presentations for conferences and road shows, quarterly earnings scripts, Q&A for SMT, and all press releases related to the financial community.