NewPatient Registration Representative KidMedPatient Registration RepresentativeMechanicsville, VAPart timeKnowledge, Skills, and Abilities:Computer literacy (log in, log out, search engines, etc.)Knowledge of electronic medical record (EMR) systemsStrong telephone and in-person communication skillsOutstanding customer service and interpersonal skillsKnowledge of HIPAA and PHI (Protected Health Information) laws/regulations Required Education/Experience:High School Diploma or GED requiredAbility to type 40 WPM with 90% accuracyOne year experience in patient registration (preferred)One year experience with health insurance (preferred) Maintaining a clean work environment (i.e. ensuring that the work area and staff lounge are tidy and all equipment and utensils are put away at the end of each shift).Reporting all parent/patient complaints to the manager in a timely manner to allow for appropriate actions to be taken.
Patient Access Representative - Short Pump Radiology - Days Virginia Commonwealth University HealthPatient Access Representative - Short Pump Radiology - DaysRichmond, VAIssues that involve violation of VCUHS policy or procedures that involve conflicts of a sensitive nature, or that would be considered unusual in nature are to be brought to the attention of the clinical coordinator or designee promptly as would be warranted by the immediacy of the issue. The Patient Access Representative provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect.
Patient Financial Clearance Representative - One Capital Square - Remote Virginia Commonwealth University HealthPatient Financial Clearance Representative - One Capital Square - RemoteRichmond, VARemoteStrong customer service skills and patients/customers centered focus in a positive manner in all situations Experience PREFERRED: Previous experience using GE-IDX Patient Registration or other medical billing/registration system Previous experience in ICD and CPT coding Previous experience using medical terminology Education/training REQUIRED: High School Diploma or equivalent Education/training PREFERRED: Post high school education in healthcare or medical billing coursework Independent action(s) required: Collects and updates patient demographic and insurance plan information Verifies insurance plan eligibility and benefits using multiple system and web-based tools, as well as calling payer and patient as necessary Calculates out-of-pocket liability and collects required deposits, co-pays, deductibles and outstanding balances from patient prior to service Refers patients to financial counselors when assistance needed to identify alternate payer source or establish payment plan Contacts in-house and community primary care physicians to secure PCP referral for consult and treatment as required by health plan Contacts health plan to secure prior authorization for procedures/testing as required by health plan Coordinates peer-to-peer review between VCUHS physicians and health plan medical directors to secure prior authorization for services Prepares all forms required to obtain payment from third party payer for services Determines when appropriate to apply additions/revisions to patient account and current visit Maintains thorough knowledge of commercial, managed care and governmental health care plans Maintains thorough knowledge of insurance plan authorization and referral requirements Supervisory responsibilities (if applicable): N/A Additional position requirements: May require work hours to periodically extend to 8:00 p.m. Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum three (3) years of previous experience in a health care setting to include: Experience in commercial, managed care and governmental health insurance plans and One (1) year experience in insurance plan authorization and referral requirements; or Medical billing Previous experience using a personal computer and various software applications, including Microsoft, e-mail, etc.
Patient Representative HCA Healthcare IncPatient RepresentativeRichmond, VA$15.86–$22.99 / hourEnsures all Web Check-in procedures are followed Answers phone calls to the clinic and provides information or refers questions to others as needed Verifies insurance timely and accurately Ensures the occupational client's preference card is followed and occupational procedures Reviews all patient paperwork to ensure completeness and insures collection of necessary insurance / demographic information Completes Daily Balance Checklist after each shift. What Qualifications you will need: 1 year of clinical experience in a patient care setting is preferred Obtain BLS certification within 30 days of start required Strong customer service skills Ability to work with multiple computer programs Benefits CareNow, offers a total rewards package that supports the health, life, career and retirement of our colleagues.
Part Time Patient Access Representative University Health Services IncPart Time Patient Access RepresentativeRICHMOND, VAQualifications Requirements: High school diploma or equivalent 1-3 years healthcare experience preferred Strong Microsoft Office skills (Excel, Word, Outlook) Customer focused both internally and externally, strong attention to detail, the ability to multi-task, strong 10 key data entry, and excellent written and oral communication skills are required. Responsibilities Atlantic Region CBO: The Atlantic Region Central Billing Office ("ARCBO") or ("CBO") provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to our affiliated Universal Health Services hospitals.
Patient Access Representative - Short Pump Pavilion Virginia Commonwealth University HealthPatient Access Representative - Short Pump PavilionHenrico, VAThe Patient Access Representative delivers high-quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring all interactions are courteous, timely and respectful. This position also secures the appropriate patient information; ensures that registration data is correct and accurate; validates insurance eligibility, ensuring accurate data entry; collects co-pays, and supports financial counseling and financial clearance, as necessary.
Patient Services Representative (PSR) - Neurology Clinic at Memorial Regional Medical Center Bon Secours Mercy Health IncPatient Services Representative (PSR) - Neurology Clinic at Memorial Regional Medical CenterMechanicsville, VAAnswers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.
Patient Service Representative Patient FirstPatient Service RepresentativeMechanicsville, VirginiaBeing available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations). Collecting money and issuing receipts for a patient’s visit, diagnostic studies, and supplies as prompted by the electronic medical record system.
Patient Service Representative-Telehealth Patient FirstPatient Service Representative-TelehealthGlen Allen, Virginia$18.75–$21.25 / hourReferring billing questions to the appropriate parties as needed; Collecting money and issuing receipts for a patient’s visit, diagnostic studies, and supplies as prompted by the electronic medical record system; Discharging the patient and completing his or her visit by processing incurred charges; Completing all cash management duties to include counting and accounting for money collected at the end of the shift; Obtaining change for the front office, supplies, or other materials as directed by the Patient Service Coordinator (PSC), Direct of Medical Support (DMS), or Charge Nurse; Printing itemized statements as requested; Receiving, sending, and distributing correspondence as directed; Filing and scanning medical documents and office forms as directed; Completing assigned checklists and Policy Manager tasks within the assigned shift; Answering all incoming calls and distributing messages to proper personnel; Assisting with other assignments delegated by the PSC; Demonstrating an efficient understanding of the electronic medical record system; Receiving, moving, and stocking ordered supplies; Cleaning work area and other maintenance assignments as directed; Verifying daily reports are run at the end of the day; Attending staff meetings as scheduled by the PSC or DMS; Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations); Operating, using, and maintaining medical and office equipment as trained; Participating in maintenance assignments when necessary and as directed; Fostering teamwork and ensuring a positive and professional atmosphere; Providing positive, warm, and friendly service in all interactions; Adhering to all established policies and procedures; Completing other duties as directed. Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older; Basic typing skills; High school graduate or equivalent; Minimum one year of clerical experience preferred; Ability to hear pages, bells, and the phone system; Ability to sit, stand, and walk for up to 7 hours at a time; Ability to lift up to 25 pounds; Excellent visual, verbal, written, and typed communication skills; Ability to prioritize and deal with numerous tasks simultaneously; Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
Patient Service Representative Forefront DermatologyPatient Service RepresentativeMechanicsville, VirginiaFull timeThe Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments. If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!
Patient Service Representative ZOLL LifeVestPatient Service RepresentativePetersburg, VAThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®.
Admitting Rep (ED), Patient Registration, Per Diem, Variable Shifts MarinHealth Medical CenterAdmitting Rep (ED), Patient Registration, Per Diem, Variable ShiftsBon Air, CaliforniaMarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades, including being Named One of the Top 250 Hospitals Nationwide by Healthgrades, receiving a 5-star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services, and being named the Best Hospital in San Francisco/Marin by Bay Area Parent, among others. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.
Patient Flow Coordinator Virginia Commonwealth University HealthPatient Flow CoordinatorRichmond, VAEssential Functions: Coordinates patient flow throughout each hospital based upon the clinical status of the patient, including patient triage, bed placement, and various transfer functions, in a timely and orderly manner to provide optimal level of care for all VCU affiliated hospital patients. Demonstrates knowledge and related competencies of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to their age, specific needs and to provide the equitable care needed as described in departmental policies and procedures.
Patient Flow Coordinator - Rotating Virginia Commonwealth University HealthPatient Flow Coordinator - RotatingRichmond, VA$35.16–$58.05 / hourEssential Functions: Coordinates patient flow throughout each hospital based upon the clinical status of the patient, including patient triage, bed placement, and various transfer functions, in a timely and orderly manner to provide optimal level of care for all VCU affiliated hospital patients. Demonstrates knowledge and related competencies of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to their age, specific needs and to provide the equitable care needed as described in departmental policies and procedures.
Patient Coordinator Manager - Ophthalmology - Full benefits, paid local travel EyeCare Partners LLCPatient Coordinator Manager - Ophthalmology - Full benefits, paid local travelRichmond, VA$25–$31 / hourThis individual is responsible for overseeing the day-to-day operational functions of front desk operations within their practice, ensuring that office policies, procedures, and plans are executed in a smooth and expeditious manner; performing financial reconciliation, insurance administration, and personnel management duties with a focus on patient satisfaction and service. While performing the duties of this job, the employee is regularly required to stand and walk and sometimes sit; use hands to type, handle, or feel objects or controls; reach with hands and arms; and talk or hear.
NewPatient Access Specialist Ensemble Health PartnersPatient Access SpecialistMidlothian, VA$17–$18.15 / hourJob Responsibilities: Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
Patient Access Specialist Associate Ensemble Health PartnersPatient Access Specialist AssociateRichmond, VirginiaPatient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
Patient Coordinator Manager - Ophthalmology - Full Benefits, Paid Local Travel Eye Care PartnersPatient Coordinator Manager - Ophthalmology - Full Benefits, Paid Local TravelRichmond, VA$25–$31 / hourThis individual is responsible for overseeing the day-to-day operational functions of front desk operations within their practice, ensuring that office policies, procedures, and plans are executed in a smooth and expeditious manner; performing financial reconciliation, insurance administration, and personnel management duties with a focus on patient satisfaction and service. While performing the duties of this job, the employee is regularly required to stand and walk and sometimes sit; use hands to type, handle, or feel objects or controls; reach with hands and arms; and talk or hear.
Dental Patient Coordinator Commonwealth DentistryDental Patient CoordinatorColonial Heights, VAThe primary role of the Patient Coordinator is to help the dental office stay on schedule, schedules new appointments, enters patient data for billing purposes, communicates with patients in an efficient and empathetic manner, and generally keeps the office stocked with necessary supplies. Ability to multi-task and skillfully manage priorities under pressure (ex: patients walking in, phones ringing, etc.).
Patient Coordinator Manager - Ophthalmology - Full benefits, paid local travel Eye Care Partners Career OpportunitiesPatient Coordinator Manager - Ophthalmology - Full benefits, paid local travelRichmond, VA$25–$31 / hourThis individual is responsible for overseeing the day-to-day operational functions of front desk operations within their practice, ensuring that office policies, procedures, and plans are executed in a smooth and expeditious manner; performing financial reconciliation, insurance administration, and personnel management duties with a focus on patient satisfaction and service. While performing the duties of this job, the employee is regularly required to stand and walk and sometimes sit; use hands to type, handle, or feel objects or controls; reach with hands and arms; and talk or hear.